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Alcatel-Lucent Enterprise 4019 Digital Phone corded digital desk phone, Urban Grey (3GV27011FB)

Compact digital phone from the Alcatel-Lucent 9 Series, for OmniPCX Office and OmniPCX Enterprise communication servers: adjustable 20-character display, 6 programmable keys with LEDs, direct access to voicemail and the directory, loudspeaker listening.

  • For Alcatel-Lucent OmniPCX communication servers
  • Digital phone (not IP)
  • Adjustable one-line 20-character display
  • 6 programmable keys with LEDs
  • Voicemail key with LED
  • Loudspeaker for group listening
  • Urban Grey colour
  • 790 g, 240 x 175 x 133 mm
Ref.: 3GV27011FB
595,00 DHincl. VAT

In stock

Earn 6 DH in loyalty credit with this purchaseHow does it work?Loyalty credit capped at 300 DH per order.

3 ways to get it

In-store collection — free

Casablanca store
Available within 24 h
We bring it there and call you when it arrives

Manoir des Roses Residence, Lot 18, El Hachmi El Filali Boulevard, Bachkou Roundabout, Casablanca

Opening hours

  • Mon–Fri: 10am – 7pm
  • Sat: 10am – 2pm
  • Closed on Sundays and public holidays

Payment on site: cash, bank card via terminal, certified cheque.

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Témara pickup point
Available within 48 h
We bring it there and call you when it arrives

Hassan II Boulevard, Les Perles de Témara Residence, Building 5, Apartment 2, Témara

Opening hours

  • Mon–Thu: 8.30am – 6pm
  • Fri: 8.30am – 1.30pm / 2.30pm – 6pm
  • Sat: 8.30am – 12.30pm
  • Closed on Sundays and public holidays

Payment on site: cash, bank card via terminal, certified cheque.

View the map on Google Maps

Delivery anywhere in Morocco

40 DH incl. VAT

In stockReceive it between Fri 2 Oct and Mon 5 Oct ·

Delivery to your address

Receive it between Fri 2 Oct and Mon 5 Oct — delivery 40 DH incl. VAT all over Morocco

The estimate is refined using actual delivery rounds to your city.

  • Free delivery from 3 000 DH of purchases, all over Morocco.
  • Below that, the same rate in every city for parcels up to 30 kg (delivery to your home or workplace) — the exact amount is shown above, then in the basket.
  • Above 30 kg, the rate follows the parcel's weight. In Casablanca, the flat rate holds up to 120 kg.
  • You are notified by SMS, then called by the courier before your parcel is handed over (delivered by Sapress).
  • Observed delivery time: 1 to 5 working days depending on the city.

Casablanca store

Free pickup

Available within 24 hWe bring it there and call you when it arrives

Témara pickup point

Free pickup

Available within 48 hWe bring it there and call you when it arrives

1 year warranty — free repair in Morocco if it breaks down during the warranty period

1 year manufacturer's warranty

This product is covered for 1 year by a manufacturer's warranty (the brand's official warranty). Your iris.ma invoice serves as the warranty document: keep it safe.

A problem with your product? Don't worry: contact us by phone, WhatsApp or e-mail. Depending on the brand, we direct you either straight to the repairer appointed by the brand to fix your product, or to us — and we take care of the rest.

  • If a repair is possible, it is carried out free of charge.
  • If the product cannot be repaired, the brand offers an exchange for another product.
  • If no product is available, a refund is issued as soon as the brand confirms it.

Faulty straight out of the box? Some brands offer an immediate exchange, others a repair. Contact us to find out what applies to your product.

The warranty covers breakdowns occurring under normal use, as defined by the brand's terms. Product breakage (drop, impact, liquid…) is not covered, nor are certain consumable parts.

New, never opened — our commitment

All our products are new, delivered in their sealed original packaging.

We commit to never sending you a product that has been opened, unboxed or returned by another customer — even one “just opened for checking”.

Any doubt on delivery (damaged box, seal already opened)? Point it out to the courier or contact us immediately: we take the product back and send you another one.

Sales invoice

Every order comes with its sales invoice, included with the parcel (handed over in person for a store collection).

Ordering for a company? Using the details you give at checkout (company name and ICE), the invoice is issued in your company's name, with its ICE.

Need a quote? Request a free quote — reply within 24 working hours.

100% secure payment: Bank transfer · Bank card · Cash on delivery (deposit of 200 DH by card or bank transfer) · Certified cheque

Accepted payment methods

Bank transfer

Simply transfer the amount shown to account 007 826 0002684000000426 89 — SGM2I, Attijariwafa bank. The rest (the reference to quote, sending us the proof, tracking) is explained right after confirmation and by email. An instant transfer is recommended: it saves you 24 hours on the delivery time.

Bank card

Your everyday Moroccan bank card is enough — Visa, Mastercard or CMI, no special card required. Foreign cards are accepted too. Secure payment by Attijari Payment.

Cash on delivery (deposit of 200 DH by card or bank transfer)

Pay 200 MAD up front by card, then 395 MAD in cash on delivery. The deposit is not refunded if you cancel your order.

Certified cheque

Certified cheque payable to “sgm2i”. Have your bank certify the cheque, then send us a copy on WhatsApp (+212 6 64 10 46 24) or to service.client@iris.ma — we dispatch as soon as we receive it.

Cash at a bank branch

Pay the cash in at any of the 3,400 Attijariwafa Bank branches in Morocco, to the SGM2I account no. 0268 D 000 000 426. You do not need an account there: your ID and the cash are enough.

The methods offered depend on the order total and the carrier — checkout shows the final list.

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Product overview

Compact digital desk phone for an office connected to an Alcatel-Lucent OmniPCX Office or OmniPCX Enterprise communication server: 6 programmable keys with LEDs, direct access to voicemail and loudspeaker listening.
Display: one line of 20 characters, adjustable, black and white
Keys: voicemail with LED, redial, help, end call, 2-way navigator
Audio: loudspeaker for group listening, volume +/- and mute key; standard handset
Installation: desktop use, wall mounting as an option
Format: 790 g, 240 x 175 x 133 mm, Urban Grey
The entry model of the 9 Series, to complete an existing fleet of Alcatel-Lucent digital phones.

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Description

Alcatel-Lucent Enterprise · 4019 Digital Phone · Part number 3GV27011FB

The simple phone
of an OmniPCX fleet.

The 4019 is the entry model of the Alcatel-Lucent 9 Series: a digital phone that connects to an OmniPCX Office or OmniPCX Enterprise communication server and gives every desk the essentials, with nothing superfluous.

  • 6programmable keys with LEDs
  • 20characters on the display
  • 790 gcomplete phone

Everyday calls at your fingertips

The six programmable keys, each with its own LED, take the numbers or functions used every day. The dedicated keys cover the rest: voicemail with a message-waiting LED, redial, help, end call. The adjustable display shows one line of 20 characters, and a two-way navigator, with the OK and exit keys, browses the system menus. The company directory opens with direct access, and dial by name is available on OmniPCX Office.

Listen together without picking up

A loudspeaker allows group listening to a conversation, adjusted with the volume keys, and the mute key switches off the microphone. The handset is a standard corded model. The phone sits on the desk, or on the wall with the optional mounting kit.

Choosing your phone in the 9 Series

  • 40191 line of 20 characters, 6 programmable keys, group listening, standard handset.
  • 402964 x 128 dot graphic screen, hands-free, 3.5 mm headset plug, alphabetic keyboard.
  • 4039100 x 160 dot screen with 4 grey levels, hands-free, headset plug, alphabetic keyboard.
Size on the desk
240 x 175 x 133 mm
Size on the wall
220 x 100 x 203 mm
Display
75 x 12 mm, black and white
Colour
Urban Grey

This digital phone works when connected to an Alcatel-Lucent OmniPCX Office or OmniPCX Enterprise communication server. It is not an IP phone: the Alcatel-Lucent 8 Series is its IP equivalent.

See the other phones in the landline phone section, all of telephony and the Alcatel-Lucent Enterprise brand.

Values taken from the Alcatel-Lucent 9 Series brochure and the 4019 user guide.

Technical specifications

Technical specifications
DisplayAdjustable display, 1 line of 20 characters, black and white, 75 x 12 mm
DimensionsPhone 240 x 175 x 133 mm (W x D x H); wall-mounted 220 x 100 x 203 mm
SpeakerLoudspeaker for group listening, key with LED, volume +/- keys and mute key with LED; no hands-free mode
Call managementDedicated keys for voicemail with LED, redial, end call, help, OK and exit; 2-way navigator
PhonebookDirect access to the company directory; dial by name on OmniPCX Office
Weight790 g
Programmable keys6 programmable keys with LEDs
Expansion moduleNot supported
Product colourUrban Grey
Technical specifications (continued)
Telephone connectionDigital phone connected to an Alcatel-Lucent OmniPCX communication server
CompatibilityAlcatel-Lucent OmniPCX Office and OmniPCX Enterprise communication servers
Manufacturer part number3GV27011FB
MountingDesktop use; wall mounting kit and 60° foot-stand as options
Product typeDigital desk phone
SeriesAlcatel-Lucent 9 Series (4019 Digital Phone)
ConnectivityStandard corded handset; no 3.5 mm headset plug
Warranty1 year

Specific references

EAN3326744903771
MPN3GV27011FB

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Frequently asked questions about this product

Which phone system does the Alcatel-Lucent 4019 work with?
The 4019 is a digital phone designed to be connected to an Alcatel-Lucent OmniPCX Office or OmniPCX Enterprise communication server. It is not an IP phone: Alcatel-Lucent presents its 8 Series as the IP equivalent of the 9 Series to which it belongs.
Does the 4019 have a hands-free mode?
No. It has a loudspeaker for group listening, with an LED key and volume control, but not a full hands-free mode. That mode is reserved for the 4029 and 4039 models of the same series.
Can I connect a headset to this phone?
Not on a dedicated socket: the 4019 does not have the 3.5 mm headset plug found on the 4029 and 4039 of the 9 Series. It comes with a standard corded handset.
How many programmable keys does the 4019 offer?
It offers 6 programmable keys with LEDs, in addition to the dedicated keys for voicemail, redial, help and ending a call. The 4019 does not accept a key expansion module.
What does the 4019 screen show?
An adjustable graphic display with one line of 20 characters, black and white, measuring 75 x 12 mm. A two-way navigator and the OK and exit keys let you browse the system menus.
Can the 4019 be wall-mounted?
Yes, with the optional wall mounting kit: the phone then takes up 220 x 100 x 203 mm. On a desk it measures 240 x 175 x 133 mm and weighs 790 g; a 60° foot-stand is also available as an option.

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