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Alcatel-Lucent Enterprise 8029 Premium DeskPhone Digital Corded Phone AZERTY (3MG27103FR)

An Alcatel-Lucent Enterprise digital desk phone for OmniPCX Office RCE, OXO Connect and OmniPCX Enterprise systems: powered by the line, it combines a backlit display, an AZERTY alphabetical keyboard, full-duplex hands-free and a 3.5 mm headset jack.

  • Digital phone for OmniPCX and OXO Connect
  • Powered by the digital line
  • AZERTY alphabetical keyboard included
  • Backlit 64 x 128 pixel display
  • Full-duplex hands-free
  • Dedicated 3.5 mm headset jack
  • 4 programmable keys with labels
  • Optional add-on modules
  • Stand adjustable from 25° to 60°
Ref.: 3MG27103FR
895,00 DHincl. VAT

In stock

Earn 9 DH in loyalty credit with this purchaseHow does it work?Loyalty credit capped at 300 DH per order.

3 ways to get it

In-store collection — free

Casablanca store
Available within 24 h
We bring it there and call you when it arrives

Manoir des Roses Residence, Lot 18, El Hachmi El Filali Boulevard, Bachkou Roundabout, Casablanca

Opening hours

  • Mon–Fri: 10am – 7pm
  • Sat: 10am – 2pm
  • Closed on Sundays and public holidays

Payment on site: cash, bank card via terminal, certified cheque.

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Témara pickup point
Available within 48 h
We bring it there and call you when it arrives

Hassan II Boulevard, Les Perles de Témara Residence, Building 5, Apartment 2, Témara

Opening hours

  • Mon–Thu: 8.30am – 6pm
  • Fri: 8.30am – 1.30pm / 2.30pm – 6pm
  • Sat: 8.30am – 12.30pm
  • Closed on Sundays and public holidays

Payment on site: cash, bank card via terminal, certified cheque.

View the map on Google Maps

Delivery anywhere in Morocco

40 DH incl. VAT

In stockReceive it between Fri 2 Oct and Mon 5 Oct ·

Delivery to your address

Receive it between Fri 2 Oct and Mon 5 Oct — delivery 40 DH incl. VAT all over Morocco

The estimate is refined using actual delivery rounds to your city.

  • Free delivery from 3 000 DH of purchases, all over Morocco.
  • Below that, the same rate in every city for parcels up to 30 kg (delivery to your home or workplace) — the exact amount is shown above, then in the basket.
  • Above 30 kg, the rate follows the parcel's weight. In Casablanca, the flat rate holds up to 120 kg.
  • You are notified by SMS, then called by the courier before your parcel is handed over (delivered by Sapress).
  • Observed delivery time: 1 to 5 working days depending on the city.

Casablanca store

Free pickup

Available within 24 hWe bring it there and call you when it arrives

Témara pickup point

Free pickup

Available within 48 hWe bring it there and call you when it arrives

1 year warranty — free repair in Morocco if it breaks down during the warranty period

1 year manufacturer's warranty

This product is covered for 1 year by a manufacturer's warranty (the brand's official warranty). Your iris.ma invoice serves as the warranty document: keep it safe.

A problem with your product? Don't worry: contact us by phone, WhatsApp or e-mail. Depending on the brand, we direct you either straight to the repairer appointed by the brand to fix your product, or to us — and we take care of the rest.

  • If a repair is possible, it is carried out free of charge.
  • If the product cannot be repaired, the brand offers an exchange for another product.
  • If no product is available, a refund is issued as soon as the brand confirms it.

Faulty straight out of the box? Some brands offer an immediate exchange, others a repair. Contact us to find out what applies to your product.

The warranty covers breakdowns occurring under normal use, as defined by the brand's terms. Product breakage (drop, impact, liquid…) is not covered, nor are certain consumable parts.

New, never opened — our commitment

All our products are new, delivered in their sealed original packaging.

We commit to never sending you a product that has been opened, unboxed or returned by another customer — even one “just opened for checking”.

Any doubt on delivery (damaged box, seal already opened)? Point it out to the courier or contact us immediately: we take the product back and send you another one.

Sales invoice

Every order comes with its sales invoice, included with the parcel (handed over in person for a store collection).

Ordering for a company? Using the details you give at checkout (company name and ICE), the invoice is issued in your company's name, with its ICE.

Need a quote? Request a free quote — reply within 24 working hours.

100% secure payment: Bank transfer · Bank card · Cash on delivery (deposit of 200 DH by card or bank transfer) · Certified cheque

Accepted payment methods

Bank transfer

Simply transfer the amount shown to account 007 826 0002684000000426 89 — SGM2I, Attijariwafa bank. The rest (the reference to quote, sending us the proof, tracking) is explained right after confirmation and by email. An instant transfer is recommended: it saves you 24 hours on the delivery time.

Bank card

Your everyday Moroccan bank card is enough — Visa, Mastercard or CMI, no special card required. Foreign cards are accepted too. Secure payment by Attijari Payment.

Cash on delivery (deposit of 200 DH by card or bank transfer)

Pay 200 MAD up front by card, then 695 MAD in cash on delivery. The deposit is not refunded if you cancel your order.

Certified cheque

Certified cheque payable to “sgm2i”. Have your bank certify the cheque, then send us a copy on WhatsApp (+212 6 64 10 46 24) or to service.client@iris.ma — we dispatch as soon as we receive it.

Cash at a bank branch

Pay the cash in at any of the 3,400 Attijariwafa Bank branches in Morocco, to the SGM2I account no. 0268 D 000 000 426. You do not need an account there: your ID and the cash are enough.

The methods offered depend on the order total and the carrier — checkout shows the final list.

Google reviews4.6(560 reviews)
Manufacturer's datasheetView the PDF · 143 Ko — downloadable

Product overview

A digital desk phone for Alcatel-Lucent Enterprise OmniPCX Office RCE, OXO Connect and OmniPCX Enterprise systems: powered by the line, AZERTY alphabetical keyboard included and full-duplex hands-free.
Connection: proprietary digital line on RJ-12, no power adapter
Display: 64 x 128 pixel black and white graphic screen, white backlight
Keys: 4 programmable keys with paper labels, 6 contextual keys, up to 68 function keys on OmniPCX Enterprise
Audio: comfort handset, dedicated 3.5 mm jack headset port
Expansion: optional 10, 40 or 14-key add-on modules, optional wall mounting
The simpler of the two Premium digital desk phones, alongside the large-screen 8039: ideal to equip or extend a fleet already connected to an Alcatel-Lucent system.

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Description

Alcatel-Lucent Enterprise · 8029 Premium DeskPhone · 3MG27103FR

A digital desk phone that plugs into your phone system.

The 8029 Premium DeskPhone connects to a digital line of an Alcatel-Lucent Enterprise communication server: OmniPCX Office RCE, OXO Connect or OmniPCX Enterprise. It brings that system's business telephony services to the desk, with a backlit display, hands-free and an AZERTY alphabetical keyboard supplied with the phone.

Black Alcatel-Lucent 8029 Premium DeskPhone seen from three-quarters, with its handset and alphabetical keyboard
  • 64 x 128pixel backlit display
  • 4programmable keys with labels
  • 25-60°stand tilt
  • 912 mWmaximum, without module

The system line also supplies the power

The phone draws its power from the digital line that links it to the phone system (PoDL): no power adapter under the desk, the phone connects through its RJ-12 port. Alcatel-Lucent presents it as compatible with the 40x9 series digital phones and designed to make the most of Alcatel-Lucent systems already in place.

Keys that save you from digging through menus

Around the 64 x 128 pixel display, six contextual keys change role with the call. Four programmable keys with LEDs and paper labels keep the most used numbers or features at your fingertips. Depending on the system, the phone handles up to 68 function keys on OmniPCX Enterprise and 36 on OXO Connect or OmniPCX Office RCE.

The 8029 is the simpler of the two Premium digital phones: the 8039 moves up to a 100 x 160 pixel display with four grey levels and ten contextual keys.

Front of the 8029 Premium DeskPhone: numeric keypad, monochrome display, four labelled keys and navigator

It adapts to the workstation

A dedicated 3.5 mm jack headset port frees your hands during long calls, in addition to full-duplex hands-free with echo cancellation. Its SATA connector takes an optional 10 or 40-key add-on module, or a 14-key display module, for more direct keys; the Premium kit 3MG27110AA lets you mount the phone on a wall. On a desk, its stand adjusts from 25° to 60°.

Reference
3MG27103FR
Alphabetical keyboard
AZERTY, magnetic
In the box
Phone, handset, keyboard, 3 m cable
Environment
IP22, −5 to 45 °C

Before ordering, check that your Alcatel-Lucent Enterprise phone system has a free digital line (OmniPCX Office RCE, OXO Connect or OmniPCX Enterprise): it is what connects and powers the phone.

To equip the rest of the reception or office, browse the landline phones department and the whole telephony range.

Values taken from the Alcatel-Lucent Enterprise datasheet for the 8029 and 8039 Premium DeskPhones.

Technical specifications

Technical specifications
Display64 x 128 pixel black and white monochrome graphic display, white backlight
Optional accessories3GV28047xx (monaural) and 3GV28048xx (binaural) headsets, 3MG27110AA wall mounting kit, Audioffice 8115 (3MG08001AA) and 8125 (3MG08002AA) conference modules
KeyboardAZERTY magnetic alphabetical keyboard, supplied, connected via RJ-9
IP protection ratingIP22 (IEC 60529)
DimensionsPhone 252 x 200 x 204 mm (W x D x H), depth including alphabetical keyboard
Power consumption912 mW maximum, without add-on module
SpeakerFull-duplex hands-free with acoustic echo cancellation, hands-free key with LED
Hearing aid compatibilityComfort handset compatible with hearing aids (HAC): FCC 47 CFR Part 68, Industry Canada CS-03, Australia AS/ACIF S040
Voice codecsG.711 (A-law and µ-law)
Call managementDedicated keys: on/off hook, mute with LED, volume +/-, hands-free with LED, redial, info, messages with LED; 6 contextual keys (2 x 3); 4-way navigator with OK and Cancel
Direct-dial memories2 personal keys with LED and 4 programmable keys with paper label
Weight1340 g
Programmable keysUp to 68 function keys on OmniPCX Enterprise, up to 36 on OXO Connect or OmniPCX Office RCE; 4 programmable keys with LED and paper label
Expansion moduleYes, optional: 10-key module, 40-key module or 14-key smart display module, connected to the SATA connector
Box contentsPhone with handset and alphabetical keyboard, 3 m network cable, safety sheet
Product colourBlack
Technical specifications (continued)
Power supplyThrough the digital line (PoDL), no power adapter
Telephone connectionAlcatel-Lucent proprietary digital line (RJ-12 interface) to an OmniPCX Office RCE, OXO Connect or OmniPCX Enterprise communication server
Manufacturer part number3MG27103FR (8029 Premium DeskPhone, AZERTY keyboard)
CertificationsSafety EN 60950-1, IEC 60950-1, UL 60950-1, CSA C22.2 No. 60950-1-07; EMC EN 55022 Class B, EN 55024; telecom TIA/EIA 810-B; eco-design ErP 2009/125/EC, RoHS 2011/65/EU, WEEE 2012/19/EU
MountingDesk use with tilting stand, or wall mounting with the optional Premium kit 3MG27110AA
Operating temperature−5 °C to 45 °C
Operating humidity5% to 95%
Storage temperature−25 °C to 70 °C
Product typeDigital corded desk phone (Alcatel-Lucent Enterprise proprietary set)
InclinaisonStand adjustable from 25° to 60°
Interface languageMenus in 27 languages, including French, English, Spanish, German, Italian, Portuguese, Russian, Turkish, Hebrew and Chinese
Audio processingAcoustic echo cancellation in hands-free mode; comfort handset
Compatible productsAlcatel-Lucent Enterprise OmniPCX Office RCE, OXO Connect and OmniPCX Enterprise communication servers; compatible with 9 Series digital phones (40x9)
ConnectivityRJ-12 digital line (with external ringer and audio activity indicator), RJ-9 handset, RJ-9 alphabetical keyboard, dedicated 3.5 mm jack headset port, SATA connector for add-on module
Warranty1 year

Specific references

EAN3326744917921
MPN3MG27103FR

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Frequently asked questions about this product

Which phone systems does the 8029 Premium DeskPhone work with?
With Alcatel-Lucent Enterprise communication servers: OmniPCX Office RCE, OXO Connect and OmniPCX Enterprise. It is a digital phone: it connects to a digital line of the system through its RJ-12 port. Alcatel-Lucent states that it is compatible with the 40x9 series digital phones.
Do I need a power adapter for this phone?
The 8029 draws its power from the digital line that links it to the phone system (PoDL): it connects without a power adapter. Its consumption is 912 mW at most, without an add-on module.
Can I connect a headset to the 8029?
Yes. The phone has a dedicated 3.5 mm jack headset port, plus an RJ-9 port for the handset. Alcatel-Lucent offers its 3GV28047xx (one ear) and 3GV28048xx (two ears) headsets as accessories.
Is the alphabetical keyboard included, and in which layout?
Yes, the magnetic alphabetical keyboard is supplied with the phone, and this 3MG27103FR reference comes in an AZERTY layout. It connects to the phone through its own RJ-9 port, separate from the handset port, and sits at the front of the phone, below the keypad.
How many programmable keys does the 8029 offer?
It has 4 programmable keys with LEDs and paper labels, 2 personal keys and 6 contextual keys around the display. Depending on the system, it handles up to 68 function keys on OmniPCX Enterprise and up to 36 on OXO Connect or OmniPCX Office RCE.
Can I add more keys?
Yes, with optional add-on modules plugged into the phone's SATA connector: a 10-key module, a 40-key module or a 14-key smart display module.
Can the phone be wall-mounted?
Yes, with the optional Premium wall mounting kit 3MG27110AA: the phone can then be fixed against a partition, handy at a reception desk, in a corridor or in a technical room. On a desk, it rests on a stand adjustable from 25° to 60°, so the screen can be tilted to suit the height of the work surface.
What is the difference between the 8029 and the 8039 Premium DeskPhone?
The 8029 has a 64 x 128 pixel black and white display, 6 contextual keys and 4 programmable keys with labels. The 8039 moves up to a 100 x 160 pixel display with 4 grey levels and 10 contextual keys. Both are digital phones of the same size.
What is in the 8029 box?
The phone with its comfort handset and alphabetical keyboard, a 3 m connection cable and a safety sheet. The wall kit, add-on modules and headset are optional.

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