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MITEL – MiVoice 5000 Compact Pro (includes 15 users) (52010418)

Unified enterprise telephony: calls, video conferencing and messaging brought together, with built-in mobility. It installs on site or in a private cloud and connects to third-party applications through open standards.

  • Unified communications: telephony, video conferencing and messaging
  • Built-in mobility for roaming extensions
  • Deployment on site or in a private cloud, as preferred
  • Omnichannel contact centre
  • Open standards, integration with third-party applications and the Mitel suite
  • Scalable platform, to grow with the organisation
Ref.: 52010418
MITEL – MiVoice 5000 Compact Pro (includes 15 users) (52010418) — image 1

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No exchange, return or cancellation will be accepted on the grounds that something seen in a photo (accessory, port, colour, keyboard layout, packaging…) is not found on the delivered product. Only the specifications written on the page are binding for the order.

What the image does not guarantee:

  • Colour : one image often serves several colours, and the shade you see depends on studio lighting as much as on your screen settings; the colour sold is the one in the title and the specifications.
  • Props and accessories : the items shown around the product (cables, stands, decorative objects, content displayed on screen) are not included unless explicitly stated.
  • Packaging : boxes, labels and bundles change with the manufacturer's revisions: the packaging delivered may differ from the one in the photo.

What is binding: the product title, this page's technical specifications, the description and, when provided, the manufacturer's PDF datasheet available in the downloads.

The slightest doubt about a specification? Contact us before ordering and we will check for you.

(+212) 05 30 31 64 21+212 6 64 10 46 24service.client@iris.ma

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23 099,00 DHincl. VAT

Out of stock

Under Law 09-08, you have the right to access, rectify and object to the processing of your personal data. This processing has been authorised by the CNDP under no. D-CE-389/2015. Learn more

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Product overview

Boost your business communications with the MITEL MiVoice 5000 Compact Pro, a complete solution for 15 users. Designed to deliver seamless unified communications, it combines built-in mobility, video conferencing and unified messaging to optimise collaboration. With flexible deployment, on premises or in a private cloud, this scalable platform can adapt to any organisation. Based on open standards, it integrates easily with third-party applications and the Mitel suite. Its omnichannel contact centre and advanced features ensure a superior customer experience. Ideal for demanding businesses, it combines performance, flexibility and ease of management.

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Technical specifications

Technical specifications
Operating systemLinux CentOS
DisplayNone
Dimensions (W x D x H)200 x 105 x 44 mm (specification published for the Mitel 5000 Compact platform)
VoIP protocolsSIP
Phonebook500 directory entries included, LDAPv3 directory
Network interfaces4 x 10/100/1000 Ethernet connectors, only one used by the platform (dual attachment possible via operating system configuration)
Included licences15 Pro user licences, 30 SIP Trunk licences with built-in Session Border Controller, 500 directory entries, video and unified messaging, IVR and Ascom interconnection
Telephony interfacesNone (all-IP platform: analogue phones connect through separate Mitel gateways or ATA boxes)
Concurrent calls50 concurrent calls (maximum platform capacity: 50)
Technical specifications (continued)
Supported users15 users included, up to 300
Weight940 g (specification published for the Mitel 5000 Compact platform)
SecuritySecure administration over HTTPS, LDAPS and TLS 1.3 with certificate integration, optional voice and signalling encryption, endpoint authentication, denial-of-service (DoS/DDoS) protection on the SIP trunk and on the LAN
Power supplyExternal power supply, 40 W, fanless unit (specification published by the manufacturer for the Mitel 5000 Compact platform)
MountingDesktop or 19-inch network rack, optional 2U rack-mount kit (specification published for the Mitel 5000 Compact platform)
Management softwareMiVoice 5000 Web Admin (web administration server accessible over HTTPS) and MiVoice 5000 Manager
Connectivity2 USB connectors and 1 HDMI display output
Warranty1 year

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Under Law 09-08, you have the right to access, rectify and object to the processing of your personal data. This processing has been authorised by the CNDP under no. D-CE-389/2015. Learn more

Frequently asked questions

What are the delivery times and fees?
Delivery all over Morocco within 1 to 5 working days, at the same rate in every city for parcels up to 30 kg — and free delivery from 3 000 dh of purchases. Above 30 kg, the rate follows the weight and is shown on the product page and in the basket. You are notified by SMS, then called by the courier.
Is the product new and under warranty?
Yes: a new, genuine product, delivered in its original packaging with an invoice. The invoice serves as the warranty document (1 year) with the manufacturer's after-sales service in Morocco.
Can I collect my order in store?
Yes, at the Casablanca store (Mon–Fri 10am–7pm · Sat 10am–2pm) or the Témara collection point (Mon–Fri 8.30am–1pm / 2–6pm · Sat 8.30am–12.30pm). Payment on site: cash, bank card via terminal, certified cheque.
Which payment methods do you accept?
Bank card online (secure Attijari Payment), cash on delivery, bank transfer and certified cheque. All our prices are in dirhams, VAT included.
Can I get an invoice in my company's name (with its ICE)?
Yes. Provide your company's legal name and ICE when ordering: the invoice is issued in its name and enclosed with the parcel (handed over with the order for in-store collection). Companies and public bodies can also request a quote — reply within 24 working hours.

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