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Grandstream UCM6302A IP PBX Phone System

Handles up to 500 users and 75 simultaneous calls, with 5 voice conference rooms and remote access via UCM RemoteConnect.

  • Up to 500 users, 75 simultaneous calls
  • 5 voice conference rooms
  • UCM RemoteConnect remote access
  • FXS, FXO, USB and PoE+ ports
Ref.: UCM6302A
4 299,00 DHincl. VAT

In stock

Earn 43 DH in loyalty credit with this purchaseHow does it work?Loyalty credit capped at 300 DH per order.

Receive it between Wed 23 Sept and Fri 25 Septfree delivery all over Morocco

Delivery to your address

Receive it between Wed 23 Sept and Fri 25 Septfree delivery all over Morocco

The estimate is refined using actual delivery rounds to your city.

  • Free delivery from 3 000 DH of purchases, all over Morocco.
  • Below that, the same rate in every city for parcels up to 30 kg (delivery to your home or workplace) — the exact amount is shown above, then in the basket.
  • Above 30 kg, the rate follows the parcel's weight. In Casablanca, the flat rate holds up to 120 kg.
  • You are notified by SMS, then called by the courier before your parcel is handed over (delivered by Sapress).
  • Observed delivery time: 1 to 5 working days depending on the city.
Free in-store collection: Casablanca (within 24 h) · Témara (within 48 h)

In-store collection — free

Casablanca store
We bring it to the store within 24 h
We call you as soon as it arrives in store.

Résidence Manoir des Roses, Lot. 18, Boulevard El Hachmi El Filali, Rond-point Bachkou, Casablanca

Opening hours

  • Mon–Fri: 10am – 7pm
  • Sat: 10am – 2pm
  • Closed on Sundays and public holidays

Payment on site: cash, bank card via terminal, certified cheque.

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Temara pickup point
We bring it to the store within 48 h
We call you as soon as it arrives in store.

Boulevard Hassan II, Résidence Les Perles de Témara, Immeuble 5, appartement 2, Témara

Opening hours

  • Mon–Fri: 8.30am – 1pm / 2pm – 6pm
  • Sat: 8.30am – 12.30pm
  • Closed on Sundays and public holidays

Payment on site: cash, bank card via terminal, certified cheque.

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1 year warranty — free repair in Morocco if it breaks down during the warranty period

1 year manufacturer's warranty

This product is covered for 1 year by a manufacturer's warranty (the brand's official warranty). Your iris.ma invoice serves as the warranty document: keep it safe.

A problem with your product? Don't worry: contact us by phone, WhatsApp or e-mail. Depending on the brand, we direct you either straight to the repairer appointed by the brand to fix your product, or to us — and we take care of the rest.

  • If a repair is possible, it is carried out free of charge.
  • If the product cannot be repaired, the brand offers an exchange for another product.
  • If no product is available, a refund is issued as soon as the brand confirms it.

Faulty straight out of the box? Some brands offer an immediate exchange, others a repair. Contact us to find out what applies to your product.

The warranty covers breakdowns occurring under normal use, as defined by the brand's terms. Product breakage (drop, impact, liquid…) is not covered, nor are certain consumable parts.

New, never opened — our commitment

All our products are new, delivered in their sealed original packaging.

We commit to never sending you a product that has been opened, unboxed or returned by another customer — even one “just opened for checking”.

Any doubt on delivery (damaged box, seal already opened)? Point it out to the courier or contact us immediately: we take the product back and send you another one.

Sales invoice

Every order comes with its sales invoice, included with the parcel (handed over in person for a store collection).

Ordering for a company? Using the details you give at checkout (company name and ICE), the invoice is issued in your company's name, with its ICE.

Need a quote? Request a free quote — reply within 24 working hours.

100% secure payment: Bank transfer · Bank card · Cash on delivery (deposit of 210 DH by card or bank transfer) · Certified cheque

Accepted payment methods

Bank transfer

Simply transfer the amount shown to account 007 826 0002684000000426 89 — SGM2I, Attijariwafa bank. The rest (the reference to quote, sending us the proof, tracking) is explained right after confirmation and by email. An instant transfer is recommended: it saves you 24 hours on the delivery time.

Bank card

Your everyday Moroccan bank card is enough — Visa, Mastercard or CMI, no special card required. Foreign cards are accepted too. Secure payment by Attijari Payment.

Cash on delivery (deposit of 210 DH by card or bank transfer)

Pay 210 MAD up front by card, then 4 089 MAD in cash on delivery. The deposit is not refunded if you cancel your order.

Certified cheque

Certified cheque payable to “sgm2i”. Have your bank certify the cheque, then send us a copy on WhatsApp (+212 6 64 10 46 24) or to service.client@iris.ma — we dispatch as soon as we receive it.

Cash at a bank branch

Pay the cash in at any of the 3,400 Attijariwafa Bank branches in Morocco, to the SGM2I account no. 0268 D 000 000 426. You do not need an account there: your ID and the cash are enough.

The methods offered depend on the order total and the carrier — checkout shows the final list.

Google reviews4.7(553 reviews)
Manufacturer's datasheetView the PDF · 682 Ko — downloadable

Product overview

Boost your business communications with the Grandstream UCM6302A. Able to handle up to 500 users and 75 simultaneous calls, this IP PBX offers advanced features such as 5 voice conference rooms, built-in instant messaging and the Wave conferencing platform. Enjoy remote access through UCM RemoteConnect for maximum flexibility. With FXS, FXO, USB and PoE+ ports, this single audio system combines performance, scalability and ease of use — ideal for any modern business.

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Technical specifications

Technical specifications
Operating systemAsterisk 16
Display320 x 240 colour touch LCD, with shortcut keys and scroll bar
Dimensions (W x D x H)270 x 175 x 36 mm (L x W x H axes as published by the manufacturer)
Voice codecsOpus, G.711 A-law/U-law, G.722, G.722.1, G.722.1C, G.723.1 5.3K/6.3K, G.726-32, G.729A/B, iLBC, GSM
Fax over IPT.38 relay, with fax-to-email
Video codecsNone (UCM6300 audio series)
VoIP protocolsSIP
Call managementCall hold, call forwarding, call transfer, call waiting, caller ID, call recording, call history, ringtone, IVR (interactive voice response), music on hold, call routes, DID, DOD, DND, DISA, ring group, simultaneous ringing, time schedule, PIN groups, call queue, pickup group, paging/intercom, voicemail, wake-up call, SCA, BLF, voicemail to email, fax to email, speed dial, callback, dial by name, emergency call, temporary forwarding, blacklist/whitelist, audio meeting, event list, feature codes, busy camp-on, call completion on busy, voice control
Caller IDBellcore/Telcordia, ETSI-FSK, ETSI-DTMF, SIN 227 - BT, NTT
Local conferencing5 meeting rooms and up to 75 participants
Supported network protocolsTCP/UDP/IP, RTP/RTCP, ICMP, ARP, DNS, DDNS, DHCP, NTP, TFTP, SSH, HTTP/HTTPS, PPPoE, STUN, SRTP, TLS, LDAP, HDLC, HDLC-ETH, PPP, frame relay, IPv6, OpenVPN
Technical specifications (continued)
Network interfacesThree auto-sensing Gigabit Ethernet ports (switched, routed or dual mode) with PoE+
Telephony interfaces2 RJ11 FXS ports for analogue phones and 2 RJ11 FXO ports for PSTN lines, all with emergency lifeline in case of power failure
Concurrent calls75 concurrent G.711 calls, 75 concurrent SRTP calls
Supported users500 users
Weight725 g
SecuritySRTP, TLS, HTTPS, SSH, 802.1X, secure boot, unique certificate and random default password
Power supply100-240 V AC 50/60 Hz to 12 V DC / 1.5 A power adapter
MountingWall and desktop
Management softwareGDMS (Grandstream Device Management System), cloud-based management and zero-touch provisioning system
Connectivity1 USB 2.0 port, 1 USB 3.0 port, 1 SD card interface
Warranty1 year

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Frequently asked questions about this product

Does the UCM6302A handle 500 users or the 1,500 advertised for the UCM6300 series?
500 users and 75 concurrent calls in G.711, including 75 in SRTP, with 5 conference rooms of up to 75 participants. The 1,500 users apply to the UCM6308A, at the top of the UCM6300 series.
How many analogue phones and PSTN lines can be connected to the UCM6302A?
2 FXS ports (RJ11) for analogue phones and 2 FXO ports (RJ11) for carrier (PSTN) lines. You can therefore keep two landlines and two existing analogue phones; beyond that, phones connect over IP.
What happens to calls during a power cut at the office?
All FXS and FXO ports have power-failover emergency lines in the event of a power cut. The unit itself runs on 12 V DC from a universal power adapter rated 100 to 240 V AC, 50/60 Hz: the IP side of the phone system still depends on your electrical supply.
Does the UCM6302A do video conferencing?
It is a PBX from the UCM6300 audio series: it supports voice and fax codecs (Opus, G.711 A-law/U-law, G.722, G.722.1/1C, G.723.1, G.726-32, G.729A/B, iLBC, GSM, T.38) and a platform for instant messaging, audio conferencing and web meetings, accessible from computers, mobile devices and SIP phones.
Can the UCM6302A be rack-mounted, and can it cope with a room without air conditioning?
No, it is not rack-mountable: it is designed for wall or desktop mounting, measuring 270 × 175 × 36 mm and weighing 725 g (1,221 g packaged). It operates from 0 to 45 °C, at 10 to 90% humidity, non-condensing: a ventilated room is fine, a hot spot above 45 °C is not.
Do you need to add a router or a switch to install the UCM6302A?
It has three auto-sensing Gigabit RJ45 ports with switched, routed or dual mode, plus PoE+ and a NAT router: it routes and switches by itself. With three ports, a switch is still needed to connect a fleet of phones. QoS is handled at layer 2 (802.1Q, 802.1p) and layer 3 (ToS, DiffServ, MPLS).
Can the auto attendant greet callers in Arabic and French?
Yes. Interactive responses and voice prompts can be customised in Arabic, French, English and a dozen other languages, with a customisable language pack covering all the others. The system supports up to five IVR layers, and the web administration interface is also available in French.
Is the Wave app for remote working a paid app?
No, Wave is free: Windows 10+, macOS 10+, Chrome and Firefox browsers, Android and iOS, over Wi-Fi as well as 2G/3G/4G. Each user makes calls with a SIP account on the PBX, checks voicemail and call history, chats and joins meetings. From outside the office, UCM RemoteConnect provides automatic NAT firewall traversal (AWS, 99% reliability).
Will call quality hold up on an unstable Internet connection?
The UCM6302A withstands packet loss of up to 50%, with a dynamic jitter buffer, NetEQ, FEC 2.0 and carrier-grade 128 ms echo cancellation. The full-band Opus codec and 802.1p/DiffServ QoS give voice priority on your network.
How do you register dozens of Grandstream IP phones without configuring them one by one?
ZeroConfig auto-provisioning detects Grandstream endpoints automatically (mDNS multicast, DHCP option 66), and mass provisioning uses an AES-encrypted XML file. The GDMS cloud portal, free of charge, centralises configuration, firmware updates, monitoring and troubleshooting, per device or in batches (site, group, model).
Can the UCM6302A be linked to a CRM or to hotel management software?
Yes, through a comprehensive API open to third-party platforms, including CRM and hotel PMS, with the system built on Asterisk version 16. Built-in features include wake-up calls, voicemail, ring groups and call queues with automatic call distribution (ACD) based on skills, availability or workload.
Can you still send and receive faxes with the UCM6302A?
Yes, the T.38 protocol is supported, and the fax-to-email and voicemail-to-email features deliver documents and messages straight to a mailbox. The 2 FXS ports accept analogue equipment, and the 2 FXO ports carrier lines.
What protection is there against call eavesdropping and phone system hacking?
Secure boot, a unique certificate per device and a random default password protect calls and accounts. Media streams and administration rely on SRTP, TLS, HTTPS, SSH and 802.1X, with OpenVPN and AES-encrypted XML provisioning. GDMS adds end-to-end TLS encryption, two-factor authentication and two-way certificate verification.
Is the Grandstream UCM6302A new, and how long is the warranty?
New, supplied with its invoice, which serves as the 1-year warranty document. Compliance: CE (EN 55032, EN 55035, EN 61000-3-2, EN 61000-3-3, EN 62368-1, ES 203 021, ITU-T K.21) and FCC Part 15 Class B and Part 68; power adapter certified to UL 60950-1 or UL 62368-1. Full details in the datasheet (PDF).

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