Skip to main content

Welcome to the new iris.ma

We rebuilt everything for you

Same team, same standards

Pay nowView my order
Visit the Epson store

EPSON TM-T20III (011) POS Receipt Printer USB + serial (C31CH51011)

Automatic paper saving: margins, line spacing and barcode height are trimmed, and the logo of the next receipt prints before the cut. 250 mm/s so nobody waits.

  • Speed 250 mm/s
  • Paper width 80 mm, 48 or 64 columns
  • Resolution 203 dpi
  • Automatic partial cut
  • Automatic reduction of paper consumption
  • Cash drawer opening control
  • Mechanism life of 15 million lines
  • MTBF 360,000 hours
  • Horizontal, vertical or wall mounting
  • USB cable, wall bracket and power adapter included
  • Weight 1.7 kg
Ref.: C31CH51011

Back to school

-5%
1 959,00 DHincl. VAT2 059,00 DH

You save 100,00 DH incl. VAT

Ends in, ends in 3 days and 2 hours

In stock

Earn 20 DH in loyalty credit with this purchaseHow does it work?Loyalty credit capped at 300 DH per order.

Receive it between Wed 23 Sept and Fri 25 Sept — delivery 40 DH incl. VAT all over Morocco

Delivery to your address

Receive it between Wed 23 Sept and Fri 25 Sept — delivery 40 DH incl. VAT all over Morocco

The estimate is refined using actual delivery rounds to your city.

  • Free delivery from 3 000 DH of purchases, all over Morocco.
  • Below that, the same rate in every city for parcels up to 30 kg (delivery to your home or workplace) — the exact amount is shown above, then in the basket.
  • Above 30 kg, the rate follows the parcel's weight. In Casablanca, the flat rate holds up to 120 kg.
  • You are notified by SMS, then called by the courier before your parcel is handed over (delivered by Sapress).
  • Observed delivery time: 1 to 5 working days depending on the city.
Free in-store collection: Casablanca (within 24 h) · Témara (within 48 h)

In-store collection — free

Casablanca store
We bring it to the store within 24 h
We call you as soon as it arrives in store.

Résidence Manoir des Roses, Lot. 18, Boulevard El Hachmi El Filali, Rond-point Bachkou, Casablanca

Opening hours

  • Mon–Fri: 10am – 7pm
  • Sat: 10am – 2pm
  • Closed on Sundays and public holidays

Payment on site: cash, bank card via terminal, certified cheque.

View the map on Google Maps

Temara pickup point
We bring it to the store within 48 h
We call you as soon as it arrives in store.

Boulevard Hassan II, Résidence Les Perles de Témara, Immeuble 5, appartement 2, Témara

Opening hours

  • Mon–Fri: 8.30am – 1pm / 2pm – 6pm
  • Sat: 8.30am – 12.30pm
  • Closed on Sundays and public holidays

Payment on site: cash, bank card via terminal, certified cheque.

View the map on Google Maps

1 year warranty — free repair in Morocco if it breaks down during the warranty period

1 year manufacturer's warranty

This product is covered for 1 year by a manufacturer's warranty (the brand's official warranty). Your iris.ma invoice serves as the warranty document: keep it safe.

A problem with your product? Don't worry: contact us by phone, WhatsApp or e-mail. Depending on the brand, we direct you either straight to the repairer appointed by the brand to fix your product, or to us — and we take care of the rest.

  • If a repair is possible, it is carried out free of charge.
  • If the product cannot be repaired, the brand offers an exchange for another product.
  • If no product is available, a refund is issued as soon as the brand confirms it.

Faulty straight out of the box? Some brands offer an immediate exchange, others a repair. Contact us to find out what applies to your product.

The warranty covers breakdowns occurring under normal use, as defined by the brand's terms. Product breakage (drop, impact, liquid…) is not covered, nor are certain consumable parts.

New, never opened — our commitment

All our products are new, delivered in their sealed original packaging.

We commit to never sending you a product that has been opened, unboxed or returned by another customer — even one “just opened for checking”.

Any doubt on delivery (damaged box, seal already opened)? Point it out to the courier or contact us immediately: we take the product back and send you another one.

Sales invoice

Every order comes with its sales invoice, included with the parcel (handed over in person for a store collection).

Ordering for a company? Using the details you give at checkout (company name and ICE), the invoice is issued in your company's name, with its ICE.

Need a quote? Request a free quote — reply within 24 working hours.

100% secure payment: Bank transfer · Bank card · Cash on delivery · Certified cheque

Accepted payment methods

Bank transfer

Simply transfer the amount shown to account 007 826 0002684000000426 89 — SGM2I, Attijariwafa bank. The rest (the reference to quote, sending us the proof, tracking) is explained right after confirmation and by email. An instant transfer is recommended: it saves you 24 hours on the delivery time.

Bank card

Your everyday Moroccan bank card is enough — Visa, Mastercard or CMI, no special card required. Foreign cards are accepted too. Secure payment by Attijari Payment.

Cash on delivery

Pay the courier in cash on delivery — no fee.

Certified cheque

Certified cheque payable to “sgm2i”. Have your bank certify the cheque, then send us a copy on WhatsApp (+212 6 64 10 46 24) or to service.client@iris.ma — we dispatch as soon as we receive it.

Cash at a bank branch

Pay the cash in at any of the 3,400 Attijariwafa Bank branches in Morocco, to the SGM2I account no. 0268 D 000 000 426. You do not need an account there: your ID and the cash are enough.

The methods offered depend on the order total and the carrier — checkout shows the final list.

Google reviews4.7(553 reviews)
Manufacturer's datasheetView the PDF · 192 Ko — downloadable

Product overview

Streamline your point of sale with the EPSON TM-T20III (011) POS receipt printer. This cost-effective solution delivers high print speeds and exceptional reliability. Ideal for small businesses, hospitality and supermarkets, this affordable thermal POS printer brings greater efficiency. Supplied with a USB cable, AC adapter and roll paper. Modernise your checkout system today!

See all the specifications ↓
Request a quote

Be notified of a price drop

Share:

Technical specifications

Technical specifications
Supported media typesThermal paper roll
Installed memory4 KB or 45 bytes of buffer memory
Printing technologyDirect thermal
KeyboardNone (controlled from the computer)
ConsumablesNone (direct thermal: no ribbon or ink)
Print resolution203 x 203 dpi
Roll outer diameter83 mm maximum
Print methodThermal printing
Print speed250 mm/s
Column capacity48 or 64 columns on 80 mm paper
Character set95 alphanumeric characters, 18 international sets, 128 x 43 graphic characters
Characters per inch22.6 and 16.9 characters per inch
Colour printingMonochrome (black)
Copy capabilityNone (thermal printing, non-impact)
Label formattingNot applicable (the device prints what the computer sends it)
Paper size79.5 ± 0.5 mm wide roll (57.5 mm also accepted)
Connections1 USB 2.0 Type-B port, 1 RS-232 serial port, cash drawer kick-out
Power supply unitEpson C1 AC adapter, included
Operating voltage24 V DC
Technical specifications (continued)
InstallationHorizontal, vertical, or wall-mounted with the bracket
Multi-pin connectorCash drawer kick-out (D.K.D. function, 2 drivers)
ReliabilityMTBF 360,000 hours · Average print volume 60,000,000 lines
Auto-cutter life1,500,000 cuts
Printhead life150 km or 150,000,000 pulses
Printer life15,000,000 lines
Cutting unitAutomatic cutter, partial cut
SensorsRoll end, roll near-end, roll cover open
Product dimensions140 x 199 x 146 mm (width x depth x height)
Product weight1.7 kg
Box contentsPrinter, paper roll, C1 AC adapter, power cable, USB cable, power switch cover, roll spacer, rubber feet, wall-mount bracket, mounting instructions, manual on CD, warranty document
Product colourBlack (EBCK)
Noise level55 dB(A) during operation
Operating temperature5 to 45 °C (storage: -10 to 50 °C)
Printer typeReceipt printer
ConnectionSerial (RS-232), USB
CutterAutomatic
Warranty1 year

Specific references

EAN8715946669649

Videos

Video — EPSON TM-T20III (011) POS Receipt Printer USB + serial (C31CH51011)

Customer reviews

No reviews yet

Be the first to review this product and help other customers.

Write a review
Your rating
5/5

Shown publicly with your review.

Never published — a confirmation email will be sent to you.

Tell us about the product — in a few lines:

  • what you liked in everyday use;
  • the quality and performance you found;
  • who you would recommend it to, and why.

A question about an order, a delivery or a payment? Write to us and we will reply to you directly.

Under Law 09-08, you have the right to access, rectify and object to the processing of your personal data. This processing has been authorised by the CNDP under no. D-CE-389/2015. Learn more

Frequently asked questions about this product

Do I need to buy cartridges or an ink ribbon for the TM-T20III?
No. It is a thermal printer: no cartridge or ribbon to buy again, the only consumable is the paper roll. The box already contains one roll, the rubber feet, the roll spacer and the manual on CD.
Can 58 mm rolls be used instead of 80 mm?
Yes. It takes rolls 79.5 mm wide as well as 57.5 mm wide (83 mm diameter in both cases), and the paper roll spacer is included in the box. At 80 mm, the receipt has 48 or 64 character columns, at 22.6 or 16.9 characters per inch depending on the font.
Can it drive a cash drawer directly, without an additional box?
Yes. It has a built-in multi-pin drawer kick-out connector (D.K.D. function, 2 drivers), in addition to its USB 2.0 Type-B and RS-232 serial ports: the cash drawer connects directly to the printer.
Can this 011 model connect via Ethernet or Wi-Fi?
This version (011) connects via USB 2.0 Type-B and RS-232 serial. Wi-Fi can be added with the optional Epson OT-WL06 2.4/5 GHz dongle (ref. C32C891323); for native Ethernet, the second version of the TM-T20III is the one to choose. An OT-BZ20 external buzzer is also available as an option.
Is the receipt cut automatically at the end of printing?
Yes, a built-in cutter makes a partial cut: the receipt stays held by a point of paper that you tear off in one motion. The roll-end and near-end sensors, together with the cover-open sensor, flag a paper outage before it happens in the middle of a transaction.
How does the paper-saving function really reduce my consumption?
It works on four levers: reducing the top and bottom margins, the line feed and the barcode height, plus printing the next receipt's logo before the current receipt is cut — this last point removes a further 12 mm of top margin. The amount of paper used can also be monitored and controlled.
Can a logo and barcodes be printed on the receipts?
Yes. It prints text (euro symbol included), graphics and barcodes, at a density of 203 × 203 dpi. The character set covers 95 alphanumeric characters, 18 international sets and 128 × 43 graphic characters. Printing is monochrome, in black, at 250 mm/s.
Can it be wall-mounted or stood vertically behind the counter?
Yes, all three positions are provided for: horizontal, vertical and vertical with wall bracket — and the wall bracket is included in the box, with its mounting instructions. At 140 × 199 × 146 mm and 1.7 kg, it fits on a corner of the counter or frees up the work surface.
Is it robust enough for a shop that prints all day long?
Its reliability figures are aimed at intensive use: MTBF of 360,000 hours and a mechanism life of 15 million lines. At 250 mm/s, it is sized for high-volume printing environments. Epson was also the leading manufacturer of POS printers in Europe for fiscal year 2017 (IDC 2018).
Is it noisy, and can it cope with premises without air conditioning?
Its sound power level in operation is 55 dB(A). It works between 5 and 45 °C and from 10 to 90% humidity, which comfortably covers a shop without air conditioning, and can be stored from -10 to 50 °C. It complies with the UL, CSA and TÜV safety standards and carries the CE marking.
What is its power consumption in standby?
It is powered at 24 V by its AC adapter, with an average current of 1.8 A when printing and 0.1 A in standby. You can therefore leave it switched on throughout opening hours with no notable impact. The C1 power supply unit and its mains cable are included.
What exactly is in the box, and is the USB cable included?
The USB cable is included, along with the C1 AC adapter and its AC cable. There is also a paper roll, the power switch cover, the rubber feet, the wall bracket and its mounting instructions, the roll spacer, the manual on CD and the warranty document.
Is the printer new and under warranty?
Yes: new in its original packaging, reference C31CH51011 (EAN 8715946669649), delivered with its invoice, which serves as the warranty document for 1 year. Full specifications are in the Epson datasheet (PDF).

Trending

View the Epson archive

Chat on WhatsApp

Scan with my phone

The simplest way: open your phone camera and point it at this code. The chat opens with your message ready.

Open WhatsApp Web

Works if your phone is already linked to this computer.

Prefer to call? (+212) 05 30 31 64 21