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Epson TM-T20III POS Thermal Receipt Printer (C31CH51012)

Connected to the network over Ethernet, it serves several tills from a single point. 250 mm/s on an 80 mm roll and automatic margin reduction to use less paper.

  • Ethernet interface
  • Speed 250 mm/s
  • Paper width 80 mm
  • Automatic reduction in paper use
  • Mechanism life of 15 million lines
  • MTBF 360,000 hours
  • Wall mount, power adapter and paper roll included
Ref.: C31CH51012
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Epson TM-T20III POS Thermal Receipt Printer (C31CH51012) — image 1
Epson TM-T20III POS Thermal Receipt Printer (C31CH51012) — image 2
Epson TM-T20III POS Thermal Receipt Printer (C31CH51012) — image 3
Epson TM-T20III POS Thermal Receipt Printer (C31CH51012) — image 4
Epson TM-T20III POS Thermal Receipt Printer (C31CH51012) — image 5
Epson TM-T20III POS Thermal Receipt Printer (C31CH51012) — image 6

Non-contractual photos

The visuals on this page are supplied by the manufacturer. They are frequently produced for a whole range — not for the exact model you are viewing: what you see in the photo is never a promise of what is included.

No exchange, return or cancellation will be accepted on the grounds that something seen in a photo (accessory, port, colour, keyboard layout, packaging…) is not found on the delivered product. Only the specifications written on the page are binding for the order.

What the image does not guarantee:

  • Paper trays : extra trays, stands, cabinets and the automatic document feeder visible in the image are very often options sold separately.
  • Consumables : the cartridges and toners photographed are not included unless stated; those supplied with the machine are frequently reduced-capacity starter consumables.
  • Features : automatic duplex, touchscreen, Wi-Fi, fax or flatbed scanner cannot be inferred from a photo — only the specifications are binding.
  • Cables : the USB cable is generally not supplied; only the power cord is.
  • Format and version : one image serves a whole series (A4 or A3, monochrome or colour, with or without Wi-Fi).
  • Colour : one image often serves several colours, and the shade you see depends on studio lighting as much as on your screen settings; the colour sold is the one in the title and the specifications.
  • Props and accessories : the items shown around the product (cables, stands, decorative objects, content displayed on screen) are not included unless explicitly stated.
  • Packaging : boxes, labels and bundles change with the manufacturer's revisions: the packaging delivered may differ from the one in the photo.

What is binding: the product title, this page's technical specifications, the description and, when provided, the manufacturer's PDF datasheet available in the downloads.

The slightest doubt about a specification? Contact us before ordering and we will check for you.

(+212) 05 30 31 64 21+212 6 64 10 46 24service.client@iris.ma

See our terms and conditions of sale.

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2 149,00 DHincl. VAT

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Receive it between Wed 23 Sept and Fri 25 Sept — delivery 40 DH incl. VAT all over Morocco

Delivery to your address

Receive it between Wed 23 Sept and Fri 25 Sept — delivery 40 DH incl. VAT all over Morocco

The estimate is refined using actual delivery rounds to your city.

  • Free delivery from 3 000 DH of purchases, all over Morocco.
  • Below that, the same rate in every city for parcels up to 30 kg (delivery to your home or workplace) — the exact amount is shown above, then in the basket.
  • Above 30 kg, the rate follows the parcel's weight. In Casablanca, the flat rate holds up to 120 kg.
  • You are notified by SMS, then called by the courier before your parcel is handed over (delivered by Sapress).
  • Observed delivery time: 1 to 5 working days depending on the city.
Free in-store collection: Casablanca (on site) · Témara (within 48 h)

In-store collection — free

Casablanca store
Available in store
Pick it up on site — Lun–Ven 10h–19h · Sam 10h–14h.

Résidence Manoir des Roses, Lot. 18, Boulevard El Hachmi El Filali, Rond-point Bachkou, Casablanca

Opening hours

  • Mon–Fri: 10am – 7pm
  • Sat: 10am – 2pm
  • Closed on Sundays and public holidays

Payment on site: cash, bank card via terminal, certified cheque.

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Temara pickup point
We bring it to the store within 48 h
We call you as soon as it arrives in store.

Boulevard Hassan II, Résidence Les Perles de Témara, Immeuble 5, appartement 2, Témara

Opening hours

  • Mon–Fri: 8.30am – 1pm / 2pm – 6pm
  • Sat: 8.30am – 12.30pm
  • Closed on Sundays and public holidays

Payment on site: cash, bank card via terminal, certified cheque.

View the map on Google Maps

1 year warranty — free repair in Morocco if it breaks down during the warranty period

1 year manufacturer's warranty

This product is covered for 1 year by a manufacturer's warranty (the brand's official warranty). Your iris.ma invoice serves as the warranty document: keep it safe.

A problem with your product? Don't worry: contact us by phone, WhatsApp or e-mail. Depending on the brand, we direct you either straight to the repairer appointed by the brand to fix your product, or to us — and we take care of the rest.

  • If a repair is possible, it is carried out free of charge.
  • If the product cannot be repaired, the brand offers an exchange for another product.
  • If no product is available, a refund is issued as soon as the brand confirms it.

Faulty straight out of the box? Some brands offer an immediate exchange, others a repair. Contact us to find out what applies to your product.

The warranty covers breakdowns occurring under normal use, as defined by the brand's terms. Product breakage (drop, impact, liquid…) is not covered, nor are certain consumable parts.

(+212) 05 30 31 64 21+212 6 64 10 46 24service.client@iris.ma

New, never opened — our commitment

All our products are new, delivered in their sealed original packaging.

We commit to never sending you a product that has been opened, unboxed or returned by another customer — even one “just opened for checking”.

Any doubt on delivery (damaged box, seal already opened)? Point it out to the courier or contact us immediately: we take the product back and send you another one.

Sales invoice

Every order comes with its sales invoice, included with the parcel (handed over in person for a store collection).

Ordering for a company? Using the details you give at checkout (company name and ICE), the invoice is issued in your company's name, with its ICE.

Need a quote? Request a free quote — reply within 24 working hours.

100% secure payment: Bank transfer · Bank card · Cash on delivery · Certified cheque

Accepted payment methods

Bank transfer

Simply transfer the amount shown to account 007 826 0002684000000426 89 — SGM2I, Attijariwafa bank. The rest (the reference to quote, sending us the proof, tracking) is explained right after confirmation and by email. An instant transfer is recommended: it saves you 24 hours on the delivery time.

Bank card

Your everyday Moroccan bank card is enough — Visa, Mastercard or CMI, no special card required. Foreign cards are accepted too. Secure payment by Attijari Payment.

Cash on delivery

Pay the courier in cash on delivery — no fee.

Certified cheque

Certified cheque payable to “sgm2i”. Have your bank certify the cheque, then send us a copy on WhatsApp (+212 6 64 10 46 24) or to service.client@iris.ma — we dispatch as soon as we receive it.

Cash at a bank branch

Pay the cash in at any of the 3,400 Attijariwafa Bank branches in Morocco, to the SGM2I account no. 0268 D 000 000 426. You do not need an account there: your ID and the cash are enough.

The methods offered depend on the order total and the carrier — checkout shows the final list.

Google reviews4.7(553 reviews)
Manufacturer's datasheetView the PDF · 189 Ko — downloadable

Product overview

Optimise your printing with this economical, reliable printer. With an automatic paper-saving function, it offers an exceptional mechanism life of 15 million lines. Enjoy a high print speed of 250 mm/s and convenient USB and Ethernet connectivity. With Epson, the leading POS printer manufacturer in Europe, enjoy complete peace of mind.

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Technical specifications

Technical specifications
Supported media typesThermal paper roll
Installed memory4 KB or 45 bytes of buffer memory
Printing technologyDirect thermal
KeyboardNone (controlled from the computer)
ConsumablesNone (direct thermal: no ribbon or ink)
Print resolution203 x 203 dpi
Roll outer diameter83 mm maximum
Print methodThermal printing
Print speed250 mm/s
Column capacity48 or 64 columns on 80 mm paper
Character set95 alphanumeric characters, 18 international sets, 128 x 43 graphic characters
Characters per inch22.6 and 16.9 characters per inch
Colour printingMonochrome (black)
Copy capabilityNone (thermal printing, non-impact)
Label formattingNot applicable (the device prints what the computer sends it)
Paper size79.5 ± 0.5 mm wide roll (57.5 mm also accepted)
Connections1 Ethernet port (100 Base-TX/10 Base-T), cash drawer kick-out
Power supply unitEpson C1 AC adapter, included
Operating voltage24 V DC
Technical specifications (continued)
InstallationHorizontal, vertical, or wall-mounted with the bracket
Multi-pin connectorCash drawer kick-out (D.K.D. function, 2 drivers)
ReliabilityMTBF 360,000 hours · Average print volume 60,000,000 lines
Auto-cutter life1,500,000 cuts
Printhead life150 km or 150,000,000 pulses
Printer life15,000,000 lines
Cutting unitAutomatic cutter, partial cut
SensorsRoll end, roll near-end
Product dimensions140 x 199 x 146 mm (width x depth x height)
Product weight1.7 kg
Box contentsPrinter, paper roll, C1 AC adapter, power cable, power switch cover, roll spacer, rubber feet, wall-mount bracket, mounting instructions, manual on CD, warranty document
Product colourBlack (EBCK)
Noise level55 dB(A) during operation
Operating temperature5 to 45 °C (storage: -10 to 50 °C)
Printer typeReceipt printer
ConnectionEthernet, USB
CutterAutomatic
Warranty1 year

Specific references

EAN8715946669656

Downloads

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Frequently asked questions about this product

Does the Epson TM-T20III printer use ink or a ribbon?
No: it is a direct thermal printer. It uses no ink, cartridge or ribbon, only 80 mm thermal paper rolls, which greatly reduces running costs.
What connectivity does this Epson TM-T20III model (C31CH51012) have?
This model has a built-in USB interface and an Ethernet port, making it easy to integrate into a checkout or a point-of-sale network.
Does the TM-T20III offer Wi-Fi?
Not as standard. Wi-Fi is possible with the optional Epson OT-WL06 accessory (2.4/5 GHz Wireless LAN dongle), sold separately. As standard, this model connects via USB and Ethernet.
Does the Epson TM-T20III receipt printer cut the receipt automatically?
Yes, it has a built-in auto-cutter for the receipt. Its automatic paper reduction function reduces the margins and the barcode height to save paper.
Is the Epson TM-T20III fast?
Yes, its print speed reaches 250 mm/s, so you can serve customers quickly and avoid queues at peak times.
Is the TM-T20III printer reliable for intensive use?
It is designed for high volumes: a mechanism lifespan of 15 million lines and a mean time between failures (MTBF) of 360,000 hours. It is a robust choice for shops and supermarkets.
Can the Epson TM-T20III be mounted on a wall?
Yes, a wall-mount bracket is supplied in the box, along with the unit, the paper roll, the AC adapter, the cable and the documentation.
What types of business is the TM-T20III suited to?
It is aimed at small businesses and specialist shops, hospitality, restaurants and supermarkets. Epson is the leading manufacturer of POS printers in Europe.
Is the Epson TM-T20III printer new and under warranty?
Yes, it is new and genuine, supplied complete (wall-mount bracket, roll, AC adapter, cable). The invoice serves as the 1-year warranty document. Details in the Epson TM-T20III datasheet.

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