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Epson TM-U220D Impact Receipt Printer - Black Series (With power supply - Without mains cord)

76 mm paper in 33 or 40 columns, with two-colour printing to set totals apart. An original plus its copy in a single pass, and cash drawer control.

  • Speed 4.70 lines/s (40 columns)
  • Paper width 76 mm, 33 or 40 columns
  • Two-colour printing
  • One original plus one copy in a single pass
  • Cash drawer open command
  • Roll-end sensor
  • Horizontal or wall mounting
  • Service life 7.5 million lines
  • Weight 2.3 kg
  • External power supply included
Ref.: C31C515052
2 769,00 DHincl. VAT

In stock

Earn 28 DH in loyalty credit with this purchaseHow does it work?Loyalty credit capped at 300 DH per order.

Receive it between Wed 23 Sept and Fri 25 Sept — delivery 40 DH incl. VAT all over Morocco

Delivery to your address

Receive it between Wed 23 Sept and Fri 25 Sept — delivery 40 DH incl. VAT all over Morocco

The estimate is refined using actual delivery rounds to your city.

  • Free delivery from 3 000 DH of purchases, all over Morocco.
  • Below that, the same rate in every city for parcels up to 30 kg (delivery to your home or workplace) — the exact amount is shown above, then in the basket.
  • Above 30 kg, the rate follows the parcel's weight. In Casablanca, the flat rate holds up to 120 kg.
  • You are notified by SMS, then called by the courier before your parcel is handed over (delivered by Sapress).
  • Observed delivery time: 1 to 5 working days depending on the city.
Free in-store collection: Casablanca (within 24 h) · Témara (within 48 h)

In-store collection — free

Casablanca store
We bring it to the store within 24 h
We call you as soon as it arrives in store.

Résidence Manoir des Roses, Lot. 18, Boulevard El Hachmi El Filali, Rond-point Bachkou, Casablanca

Opening hours

  • Mon–Fri: 10am – 7pm
  • Sat: 10am – 2pm
  • Closed on Sundays and public holidays

Payment on site: cash, bank card via terminal, certified cheque.

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Temara pickup point
We bring it to the store within 48 h
We call you as soon as it arrives in store.

Boulevard Hassan II, Résidence Les Perles de Témara, Immeuble 5, appartement 2, Témara

Opening hours

  • Mon–Fri: 8.30am – 1pm / 2pm – 6pm
  • Sat: 8.30am – 12.30pm
  • Closed on Sundays and public holidays

Payment on site: cash, bank card via terminal, certified cheque.

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1 year warranty — free repair in Morocco if it breaks down during the warranty period

1 year manufacturer's warranty

This product is covered for 1 year by a manufacturer's warranty (the brand's official warranty). Your iris.ma invoice serves as the warranty document: keep it safe.

A problem with your product? Don't worry: contact us by phone, WhatsApp or e-mail. Depending on the brand, we direct you either straight to the repairer appointed by the brand to fix your product, or to us — and we take care of the rest.

  • If a repair is possible, it is carried out free of charge.
  • If the product cannot be repaired, the brand offers an exchange for another product.
  • If no product is available, a refund is issued as soon as the brand confirms it.

Faulty straight out of the box? Some brands offer an immediate exchange, others a repair. Contact us to find out what applies to your product.

The warranty covers breakdowns occurring under normal use, as defined by the brand's terms. Product breakage (drop, impact, liquid…) is not covered, nor are certain consumable parts.

New, never opened — our commitment

All our products are new, delivered in their sealed original packaging.

We commit to never sending you a product that has been opened, unboxed or returned by another customer — even one “just opened for checking”.

Any doubt on delivery (damaged box, seal already opened)? Point it out to the courier or contact us immediately: we take the product back and send you another one.

Sales invoice

Every order comes with its sales invoice, included with the parcel (handed over in person for a store collection).

Ordering for a company? Using the details you give at checkout (company name and ICE), the invoice is issued in your company's name, with its ICE.

Need a quote? Request a free quote — reply within 24 working hours.

100% secure payment: Bank transfer · Bank card · Cash on delivery (deposit of 420 DH by card or bank transfer) · Certified cheque

Accepted payment methods

Bank transfer

Simply transfer the amount shown to account 007 826 0002684000000426 89 — SGM2I, Attijariwafa bank. The rest (the reference to quote, sending us the proof, tracking) is explained right after confirmation and by email. An instant transfer is recommended: it saves you 24 hours on the delivery time.

Bank card

Your everyday Moroccan bank card is enough — Visa, Mastercard or CMI, no special card required. Foreign cards are accepted too. Secure payment by Attijari Payment.

Cash on delivery (deposit of 420 DH by card or bank transfer)

Pay 420 MAD up front by card, then 2 349 MAD in cash on delivery. The deposit is not refunded if you cancel your order.

Certified cheque

Certified cheque payable to “sgm2i”. Have your bank certify the cheque, then send us a copy on WhatsApp (+212 6 64 10 46 24) or to service.client@iris.ma — we dispatch as soon as we receive it.

Cash at a bank branch

Pay the cash in at any of the 3,400 Attijariwafa Bank branches in Morocco, to the SGM2I account no. 0268 D 000 000 426. You do not need an account there: your ID and the cash are enough.

The methods offered depend on the order total and the carrier — checkout shows the final list.

Google reviews4.7(553 reviews)

Product overview

Serial impact dot-matrix, 9-pin - Two colours - Print speed: 4.70 lps (40 columns, 16.00 cpi) - Column capacity: paper width 76 mm, 33 / 40 - Character set: 95 alphanumeric, 48 international, 128 x 12 graphic - Connections: RS-232, drawer kick-out - AC adapter, C 24 V - Weight 2.5 kg.
Power cable and interface cable not included.

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Technical specifications

Technical specifications
Supported media typesPlain roll paper, single-ply or carbonless
Printing technologyInk ribbon (dot matrix)
KeyboardNone (controlled from the computer)
ConsumablesEpson ERC-38 ink ribbon, black (C43S015374) or black and red (C43S015376)
Roll outer diameter83 mm maximum
Print methodImpact dot matrix, 9-pin
Print speed4.70 lines/s (40 columns, 16 characters per inch)
Column capacity33 or 40 columns on 76 mm paper
Character height1.2 x 3.1 mm and 1.6 x 3.1 mm
Character set95 alphanumeric characters, 48 international sets, 128 x 12 graphic characters
Characters per inch13.3 and 16 characters per inch
Colour printingTwo colours (black, or black and red with the ERC-38BR ribbon)
Copy capabilityOne original plus one copy
Label formattingNot applicable (the device prints what the computer sends it)
Paper size76 ± 0.5 mm wide roll (69.5 or 57.5 mm selectable)
Connections1 RS-232 serial port, cash drawer kick-out
Technical specifications (continued)
Power supply unitEpson external AC adapter (type C), included
Operating voltage24 V DC
InstallationHorizontal, or vertical with the wall-mount bracket
Multi-pin connectorCash drawer kick-out (D.K.D. function, 2 drivers)
ReliabilityMTBF 180,000 hours · Average print volume 18,000,000 lines
Printer life7,500,000 lines
SensorsRoll end, roll cover open
Product dimensions160 x 248 x 139 mm (width x depth x height)
Product weight2.3 kg
Box contentsPrinter, ink ribbon, paper roll, external power supply (type C), operating instructions
Product colourEpson Dark Grey
Noise level64 dB(A) during operation
Printer typeReceipt printer
ConnectionSerial (RS-232)
Warranty1 year

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Frequently asked questions about this product

What exactly is in the box, and will I be missing anything to use it?
The box contains the printer, its 24 V external power supply, an ink ribbon, roll paper and the operating instructions. Two cables must be provided: the mains cord that connects the power supply to the wall socket and the interface cable to your till or computer.
Can it open the cash drawer automatically?
Yes. The machine has a dedicated drawer kick-out connector, with a 2-driver D.K.D. function. It is separate from the RS-232 serial link that connects the printer to the till: the two coexist on the unit.
How does it connect to my till or computer?
Via an RS-232 serial link, the connection provided on this TM-U220D. Check that your POS terminal or computer has a serial port, and plan for the interface cable: it is not included.
Is it a thermal printer, or do I need to buy ribbons?
It is not a thermal printer: it is a 9-pin impact dot matrix printer that strikes an ink ribbon. The consumable to replace is therefore the ribbon, and a first ribbon is supplied in the box. Two-colour printing lets you highlight a total or a note on the receipt.
Can you print a duplicate receipt, one for the customer and one for the till?
Yes. This 9-pin impact dot matrix printer is rated for one original plus one copy: enough to hand the receipt to the customer and keep the duplicate for the till.
Which paper rolls does it accept, and what is the maximum diameter?
Three widths: 76 mm, 69.5 mm and 57.5 mm, each with a maximum roll diameter of 83 mm. It is this diameter that you need to check before ordering your rolls in bulk. A roll-end sensor also tells you when to reload.
How many characters fit across the width of a receipt?
33 or 40 columns on a 76 mm roll, depending on the density chosen (13.3 or 16 characters per inch). The stated rate is 4.70 lines per second at 40 columns. The character set covers 95 alphanumeric characters and 48 international sets.
Is it designed to run all day at a point of sale?
Yes. It is rated at a mean time between failures of 180,000 hours for an average print volume of 18 million lines, with a stated lifespan of 7.5 million lines. Two sensors also monitor the roll end and the cover opening.
Can it stand vertically or be mounted on a wall?
Yes: it can be installed horizontally or vertically, with vertical installation done on a wall bracket. This frees up space on a checkout counter.
Is the Epson TM-U220D printer new and under warranty?
Yes: a new, genuine Epson model, black series, manufacturer reference C31C515052, supplied with its invoice, which serves as the warranty document for 1 year. Allow 160 × 248 × 139 mm of space under a counter or next to a till.

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