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Livo

Livo parcel tracking

Enter your Livo number: we look up your parcel and send you its tracking, anywhere in Morocco.

Where do I find my number?

On the Livo label, or in the confirmation message from the shop. Format: Livo shipment number shown on the label. Example: LV20260412

Tracking number

We send you where this parcel stands, then its updates until delivery.

The information collected by iris.ma (SGM2I) is processed for customer and prospect relationship management and related operations. Under Law 09-08, you have the right to access, rectify and object to the processing of your personal data. This processing has been authorised by the CNDP under no. D-CE-389/2015. Learn more

Livo tracking: how it works

  1. Step 1Find your Livo shipment number.
  2. Step 2Enter it above along with your e-mail address.
  3. Step 3Read the details of your shipment and get the summary by e-mail.

Where do I find my Livo tracking number?

On the Livo label, or in the confirmation message from the shop.

Livo shipment number shown on the label. Example: LV20260412

Understanding Livo tracking statuses

Parcel collected
The sender has handed over the parcel; it enters the network.
In transit
The parcel is moving between two branches or sorting centres.
Arrived at destination branch
The parcel is in the delivery city, waiting for a round.
Out for delivery
The driver has the parcel with him: hand-over takes place during the day.
Delivered
The parcel has been handed to the recipient or to the person named.

Livo delivery times

Livo advertises same-day delivery on the Casablanca – Rabat – Mohammedia corridor, and 24 to 48 hours across more than 240 cities.

Frequently asked questions

Does Livo deliver the same day?

Livo offers a « Same-Day » service on the Casablanca – Rabat – Mohammedia corridor. Elsewhere the usual 24 to 48 hours apply.

How do I get my Livo number?

It is given by the shop that sent you the parcel, by SMS or by e-mail.

Livo, lightning delivery for e-commerce

Based in Casablanca since 2021, Livo stands out for its « Same-Day » service on the Casa – Rabat – Mohammedia corridors and for cash-on-delivery payouts in under 24 hours. Collection from a single parcel, free returns, 15-day storage and an all-in-one mobile app bring flexibility and speed. An algorithm predicts the best time slot for each delivery, giving an 89% success rate on the first attempt. Livo has also earned « Great Place to Work » certification, helped by an AI chatbot that cuts customer service requests by 40%.

With more than 240 cities served, a 5,000 m² sorting centre in Mediouna and a mixed, environmentally minded fleet, Livo offers flash fulfilment solutions that pick and ship an order in under 60 minutes.

Detailed tracking of your shipments

Our dashboard gives you detailed tracking so you know where your Livo parcel currently is and which steps it has been through to final hand-over, giving you full visibility of the process.

You are on iris.ma, the tech specialist in Morocco

This tracking service is provided by iris.ma (SGM2I), a computing and consumer-tech retailer in Morocco for over 15 years, with two shops in Casablanca and Témara. Laptops, desktop PCs, printers, components: we deliver anywhere in Morocco, with cash on delivery available.

Chat on WhatsApp

Scan with my phone

The simplest way: open your phone camera and point it at this code. The chat opens with your message ready.

Open WhatsApp Web

Works if your phone is already linked to this computer.

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