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Frequently asked questions
What are the delivery times and fees?
Delivery all over Morocco within 1 to 5 working days, at the same rate in every city for parcels up to 30 kg — and free delivery from 3 000 dh of purchases. Above 30 kg, the rate follows the weight and is shown on the product page and in the basket. You are notified by SMS, then called by the courier.
Is the product new and under warranty?
Yes: a new, genuine product, delivered in its original packaging with an invoice. The invoice serves as the warranty document (1 year) with the manufacturer's after-sales service in Morocco.
Can I collect my order in store?
Yes, at the Casablanca store (Mon–Fri 10am–7pm · Sat 10am–2pm) or the Témara collection point (Mon–Fri 8.30am–1pm / 2–6pm · Sat 8.30am–12.30pm). Payment on site: cash, bank card via terminal, certified cheque.
Which payment methods do you accept?
Bank card online (secure Attijari Payment), cash on delivery, bank transfer and certified cheque. All our prices are in dirhams, VAT included.
Can I get an invoice in my company's name (with its ICE)?
Yes. Provide your company's legal name and ICE when ordering: the invoice is issued in its name and enclosed with the parcel (handed over with the order for in-store collection). Companies and public bodies can also request a quote — reply within 24 working hours.
Six colours served by a single part, from matte black to grey, with a pigment matte black that resists water. For the 36-inch DesignJet plotters, from the T920 to the XL 3600.
•Compatible with HP DesignJet T920, T930, T1500, T1530, T1600, T1600dr, T2500, T2530, T2600, T3500 and XL 3600 (36 inches)
Each dot gets exactly the energy it needs, for barcodes that stay even from the first pass to the last. Hardened coating against abrasion and built-in diagnostics that anticipate wear.
A single part covers black, cyan, magenta and yellow on the T120 and T520 plotters. Line width down to 0.02 mm for technical drawings as for presentations.
•Compatible with HP Designjet T120 24 inches, T520 24 inches and T520 36 inches
•Serves four colours: black, cyan, magenta, yellow
For the T7100 and T7200 plotters, monochrome versions included, with a pigment ink that resists water. Designed for CAD drawings and black-and-white GIS documents.
•Compatible with HP Designjet T7100, T7100 Monochrome, T7100 SED, T7200 42 inches
Each dot gets exactly the energy it needs, for barcodes that stay even from the first pass to the last. Hardened coating against abrasion and built-in diagnostics that anticipate wear.
A single part covers black, cyan, magenta and yellow on the T120 and T520 plotters. Line width down to 0.02 mm for technical drawings as for presentations.
•Compatible with HP Designjet T120 24 inches, T520 24 inches and T520 36 inches
•Serves four colours: black, cyan, magenta, yellow
Six colours served by a single part, from matte black to grey, with a pigment matte black that resists water. For the 36-inch DesignJet plotters, from the T920 to the XL 3600.
•Compatible with HP DesignJet T920, T930, T1500, T1530, T1600, T1600dr, T2500, T2530, T2600, T3500 and XL 3600 (36 inches)