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Grandstream WP820 Portable WiFi Phone

Seven and a half hours of talk time and 150 hours on standby, in a phone that survives a 1.2 metre drop. For logistics, retail, healthcare or security.

  • 2 SIP accounts and 2 lines
  • Battery life of 7.5 h talk time and 150 h standby
  • 1,500 mAh rechargeable lithium-ion battery
  • Dual-band 802.11 a/b/g/n Wi-Fi with roaming support
  • Survives a 1.2 metre drop
  • 2.4-inch colour LCD display (240 x 320)
  • Dual microphone with noise reduction and echo cancellation
  • Alarm button and walkie-talkie function (push-to-talk)
  • Built-in accelerometer and proximity sensor
  • Bluetooth for a headset and syncing with a mobile
  • 3.5 mm headset jack
  • Charging cradle, belt clip and power supply included
  • HD audio compatible with hearing aids
  • Weight of 161 g
  • Custom Android apps supported
Ref.: WP820
1 690,00 DHincl. VAT

On order — delivery within 3 à 6 semaines

Earn 17 DH in loyalty credit with this purchaseHow does it work?Loyalty credit capped at 300 DH per order.

Delivery within 3 to 6 weeksdelivery 40 DH incl. VAT all over Morocco

Delivery to your address

The estimate is refined using actual delivery rounds to your city.

  • Free delivery from 3 000 DH of purchases, all over Morocco.
  • Below that, the same rate in every city for parcels up to 30 kg (delivery to your home or workplace) — the exact amount is shown above, then in the basket.
  • Above 30 kg, the rate follows the parcel's weight. In Casablanca, the flat rate holds up to 120 kg.
  • You are notified by SMS, then called by the courier before your parcel is handed over (delivered by Sapress).
  • Observed delivery time: 1 to 5 working days depending on the city.

1 year warranty — free repair in Morocco if it breaks down during the warranty period

1 year manufacturer's warranty

This product is covered for 1 year by a manufacturer's warranty (the brand's official warranty). Your iris.ma invoice serves as the warranty document: keep it safe.

A problem with your product? Don't worry: contact us by phone, WhatsApp or e-mail. Depending on the brand, we direct you either straight to the repairer appointed by the brand to fix your product, or to us — and we take care of the rest.

  • If a repair is possible, it is carried out free of charge.
  • If the product cannot be repaired, the brand offers an exchange for another product.
  • If no product is available, a refund is issued as soon as the brand confirms it.

Faulty straight out of the box? Some brands offer an immediate exchange, others a repair. Contact us to find out what applies to your product.

The warranty covers breakdowns occurring under normal use, as defined by the brand's terms. Product breakage (drop, impact, liquid…) is not covered, nor are certain consumable parts.

New, never opened — our commitment

All our products are new, delivered in their sealed original packaging.

We commit to never sending you a product that has been opened, unboxed or returned by another customer — even one “just opened for checking”.

Any doubt on delivery (damaged box, seal already opened)? Point it out to the courier or contact us immediately: we take the product back and send you another one.

Sales invoice

Every order comes with its sales invoice, included with the parcel (handed over in person for a store collection).

Ordering for a company? Using the details you give at checkout (company name and ICE), the invoice is issued in your company's name, with its ICE.

Need a quote? Request a free quote — reply within 24 working hours.

100% secure payment: Bank transfer · Bank card

Accepted payment methods

Bank transfer

Simply transfer the amount shown to account 007 826 0002684000000426 89 — SGM2I, Attijariwafa bank. The rest (the reference to quote, sending us the proof, tracking) is explained right after confirmation and by email. An instant transfer is recommended: it saves you 24 hours on the delivery time.

Bank card

Your everyday Moroccan bank card is enough — Visa, Mastercard or CMI, no special card required. Foreign cards are accepted too. Secure payment by Attijari Payment.

Cash at a bank branch

Pay the cash in at any of the 3,400 Attijariwafa Bank branches in Morocco, to the SGM2I account no. 0268 D 000 000 426. You do not need an account there: your ID and the cash are enough.

The methods offered depend on the order total and the carrier — checkout shows the final list.

Google reviews4.7(553 reviews)
Manufacturer's datasheetView the PDF · 1,5 Mo — downloadable

Product overview

Make the most of your mobility with the Grandstream WP820 portable Wi-Fi phone. With 2 SIP accounts and 2 lines for efficient call handling, it offers dual-band Wi-Fi and Bluetooth for maximum flexibility with your earphones and mobile devices. Enjoy up to 7.5 hours of talk time and 150 hours of standby, backed by a built-in accelerometer, an alarm button and push-to-talk. With a micro USB port and a 3.5 mm headset jack, it is ideal for custom Android applications and delivers an unrivalled user experience on the move.

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Technical specifications

Technical specifications
Operating systemSupports custom Android applications tailored to the phone's screen and keys; Android version not published by the manufacturer
Display2.4-inch colour TFT LCD, 240 x 320 pixels
Dimensions (W x D x H)Handset 168.5 x 52.5 x 21.8 mm, charging cradle 76 x 73 x 81 mm (dimension order not published by the manufacturer)
Battery capacity1,500 mAh
SIP accounts2 SIP accounts and 2 lines
Battery typeRechargeable lithium-ion battery
IP protection rating1.2 m drop resistance, IP rating not published by the manufacturer
Wireless technologyBuilt-in dual-band 802.11a/b/g/n Wi-Fi with advanced roaming support, and Bluetooth 4.2
SpeakerYes, built-in speaker (duplex mode not published by the manufacturer)
Voice codecsG.711 µ/a, G.729A/B, G.722 (wideband), iLBC, Opus, G.726-32
VoIP protocolsSIP (RFC 3261)
Call managementHold, transfer, forward, call waiting, call history (up to 100 entries), off-hook auto dial, auto answer, click-to-dial, flexible dial plan, hot desking, personalised music ringtones and music on hold, server redundancy and failover, push-to-talk
PhonebookXML and LDAP downloadable phonebook, up to 500 entries
Local conferencing3 participants
Supported network protocolsTCP/IP/UDP, RTP/RTCP, HTTP/HTTPS, ARP, ICMP, DNS (A record, SRV, NAPTR), DHCP, SSH, TFTP, NTP, STUN, SIMPLE, LDAP, TR-069, 802.1x, TLS, SRTP, IPv6
Network interfacesNone (Wi-Fi link only)
Technical specifications (continued)
Weight161 g (handset)
SecurityUser and administrator level passwords, MD5 and MD5-sess authentication, AES 256-bit secure configuration file, TLS, SRTP, HTTPS, 802.1x media access control
Programmable keys3 programmable keys, plus dial, hang-up, speaker and phonebook keys, backlit keypad, navigation and volume keys
Talk timeUp to 7.5 h
Standby timeUp to 150 h
Box contentsHandset, multi-voltage power supply unit, charging cradle, belt clip, 1 Li-ion battery, quick start guide
Power supplyUniversal power adapter 100-240 V AC to 5 V DC / 1 A (5 W)
Battery runtime8 h or less
Device typeWi-Fi handset
Headset jack3.5 mm jack, Bluetooth
Power supply includedUniversal AC adapter included
Audio processingDual microphone with acoustic echo cancellation (AEC) and noise shield technology, VAD, CNG, PLC, AJB, AGC, ANS
Supported handsetsNone (standalone Wi-Fi phone, registered directly via SIP)
Audio bandwidthHD wideband audio on handset and speaker, hearing aid compatible (HAC)
Connectivity3.5 mm headset jack, micro-USB charging port
Warranty1 year

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Frequently asked questions

What are the delivery times and fees?
Delivery all over Morocco within 1 to 5 working days, at the same rate in every city for parcels up to 30 kg — and free delivery from 3 000 dh of purchases. Above 30 kg, the rate follows the weight and is shown on the product page and in the basket. You are notified by SMS, then called by the courier.
Is the product new and under warranty?
Yes: a new, genuine product, delivered in its original packaging with an invoice. The invoice serves as the warranty document (1 year) with the manufacturer's after-sales service in Morocco.
Can I collect my order in store?
Yes, at the Casablanca store (Mon–Fri 10am–7pm · Sat 10am–2pm) or the Témara collection point (Mon–Fri 8.30am–1pm / 2–6pm · Sat 8.30am–12.30pm). Payment on site: cash, bank card via terminal, certified cheque.
Which payment methods do you accept?
Bank card online (secure Attijari Payment), cash on delivery, bank transfer and certified cheque. All our prices are in dirhams, VAT included.
Can I get an invoice in my company's name (with its ICE)?
Yes. Provide your company's legal name and ICE when ordering: the invoice is issued in its name and enclosed with the parcel (handed over with the order for in-store collection). Companies and public bodies can also request a quote — reply within 24 working hours.

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