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Epos CEHS-CI 02 Electronic Hook Switch for Cisco and Alcatel S Series Phones (1000747)

Compatible with Cisco 8900 and 9600, it handles calls at the press of a button on the EPOS DW, SDW 5000, SD or D10 Series wireless headset, with no mechanical lifter.

  • Compatible with Cisco 8900 and 9600
  • For EPOS DW, SDW 5000, SD, D10 Series headsets
Ref.: 1000747
Epos CEHS-CI 02 Electronic Hook Switch for Cisco and Alcatel S Series Phones (1000747) — image 1

Non-contractual photos

The visuals on this page are supplied by the manufacturer. They are frequently produced for a whole range — not for the exact model you are viewing: what you see in the photo is never a promise of what is included.

No exchange, return or cancellation will be accepted on the grounds that something seen in a photo (accessory, port, colour, keyboard layout, packaging…) is not found on the delivered product. Only the specifications written on the page are binding for the order.

What the image does not guarantee:

  • Staging : microphone stand, boom arm, pop filter, mounts and ambient speakers photographed are not included unless stated.
  • Quantity : the number of speakers or channels visible in the image does not necessarily match the set sold.
  • Cables and tips : the cables, adapters, ear tips and cases supplied are those listed in the specifications.
  • Specifications : Bluetooth, jack socket, USB, noise cancellation and battery life cannot be read from a photo.
  • Colour : one image often serves several colours, and the shade you see depends on studio lighting as much as on your screen settings; the colour sold is the one in the title and the specifications.
  • Props and accessories : the items shown around the product (cables, stands, decorative objects, content displayed on screen) are not included unless explicitly stated.
  • Packaging : boxes, labels and bundles change with the manufacturer's revisions: the packaging delivered may differ from the one in the photo.

What is binding: the product title, this page's technical specifications, the description and, when provided, the manufacturer's PDF datasheet available in the downloads.

The slightest doubt about a specification? Contact us before ordering and we will check for you.

+212 6 64 10 46 24service.client@iris.ma

See our terms and conditions of sale.

465,00 DHincl. VAT

On order — delivery within 3 à 6 semaines

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Delivery anywhere in Morocco

40 DH incl. VAT

On orderReceive it within 3 to 6 weeks

Delivery to your address

The estimate is refined using actual delivery rounds to your city.

  • Free delivery from 3 000 DH of purchases, all over Morocco.
  • Below that, the same rate in every city for parcels up to 30 kg (delivery to your home or workplace) — the exact amount is shown above, then in the basket.
  • Above 30 kg, the rate follows the parcel's weight. In Casablanca, the flat rate holds up to 120 kg.
  • You are notified by SMS, then called by the courier before your parcel is handed over (delivered by Sapress).
  • Observed delivery time: 1 to 5 working days depending on the city.

1 year warranty — free repair in Morocco if it breaks down during the warranty period

1 year manufacturer's warranty

This product is covered for 1 year by a manufacturer's warranty (the brand's official warranty). Your iris.ma invoice serves as the warranty document: keep it safe.

A problem with your product? Don't worry: contact us by phone, WhatsApp or e-mail. Depending on the brand, we direct you either straight to the repairer appointed by the brand to fix your product, or to us — and we take care of the rest.

  • If a repair is possible, it is carried out free of charge.
  • If the product cannot be repaired, the brand offers an exchange for another product.
  • If no product is available, a refund is issued as soon as the brand confirms it.

Faulty straight out of the box? Some brands offer an immediate exchange, others a repair. Contact us to find out what applies to your product.

The warranty covers breakdowns occurring under normal use, as defined by the brand's terms. Product breakage (drop, impact, liquid…) is not covered, nor are certain consumable parts.

+212 6 64 10 46 24service.client@iris.ma

New, never opened — our commitment

All our products are new, delivered in their sealed original packaging.

We commit to never sending you a product that has been opened, unboxed or returned by another customer — even one “just opened for checking”.

Any doubt on delivery (damaged box, seal already opened)? Point it out to the courier or contact us immediately: we take the product back and send you another one.

Sales invoice

Every order comes with its sales invoice, included with the parcel (handed over in person for a store collection).

Ordering for a company? Using the details you give at checkout (company name and ICE), the invoice is issued in your company's name, with its ICE.

Need a quote? Request a free quote — reply within 24 working hours.

100% secure payment: Bank transfer · Bank card

Accepted payment methods

Bank transfer

Simply transfer the amount shown to account 007 826 0002684000000426 89 — SGM2I, Attijariwafa bank. The rest (the reference to quote, sending us the proof, tracking) is explained right after confirmation and by email. An instant transfer is recommended: it saves you 24 hours on the delivery time.

Bank card

Your everyday Moroccan bank card is enough — Visa, Mastercard or CMI, no special card required. Foreign cards are accepted too. Secure payment by Attijari Payment.

Cash at a bank branch

Pay the cash in at any of the 3,400 Attijariwafa Bank branches in Morocco, to the SGM2I account no. 0268 D 000 000 426. You do not need an account there: your ID and the cash are enough.

The methods offered depend on the order total and the carrier — checkout shows the final list.

Google reviews4.7(601 reviews)

Product overview

Gain freedom and efficiency with the Epos CEHS-CI 02 electronic hook switch cable, designed for Cisco 8900 and 9600 phones. This smart cable lets you answer, end and manage calls remotely with a single press on your EPOS DW, SDW 5000, SD or D10 Series wireless headset, with no need for a mechanical handset lifter. Ideal for demanding professional environments, it delivers smooth, fast, uninterrupted communication while enhancing your comfort and productivity. The Epos CEHS-CI 02 combines performance, reliability and practicality to transform your call experience in the office.

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Technical specifications

Technical specifications
Additional featuresEnables remote electronic call answering (EHS) between the wireless headset and the phone
Product typeElectronic hook switch (EHS) adapter
Compatible modelsEPOS IMPACT 5000, DW, SD and D Series wireless headsets; some EHS-compatible USB phones
Warranty1 year

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Frequently asked questions

What are the delivery times and fees?
Delivery all over Morocco within 1 to 5 working days, at the same rate in every city for parcels up to 30 kg — and free delivery from 3 000 dh of purchases. Above 30 kg, the rate follows the weight and is shown on the product page and in the basket. You are notified by SMS, then called by the courier.
Is the product new and under warranty?
Yes: a new, genuine product, delivered in its original packaging with an invoice. The invoice serves as the warranty document (1 year) with the manufacturer's after-sales service in Morocco.
Can I collect my order in store?
Yes, at the Casablanca store (Mon–Fri 10am–7pm · Sat 10am–2pm) or the Témara collection point (Mon–Thu 8.30am–6pm · Fri 8.30am–1.30pm / 2.30–6pm · Sat 8.30am–12.30pm). Payment on site: cash, bank card via terminal, certified cheque.
Which payment methods do you accept?
Bank card online (secure Attijari Payment), cash on delivery, bank transfer and certified cheque. All our prices are in dirhams, VAT included.
Can I get an invoice in my company's name (with its ICE)?
Yes. Provide your company's legal name and ICE when ordering: the invoice is issued in its name and enclosed with the parcel (handed over with the order for in-store collection). Companies and public bodies can also request a quote — reply within 24 working hours.

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