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Epson LQ-690II 24-Pin Dot Matrix Printer (C11CJ82401)

Fast (487 cps) and able to produce up to 6 copies at once, with a long-life ribbon.

  • Speed up to 487 cps (10 cpi)
  • Up to 1 original + 6 copies
  • Long-life ribbon (10 million characters)
  • Reliability 20,000 hours
Ref.: C11CJ82401
6 299,00 DHincl. VAT

Configuration · Epson LQ-690II

In stock

Earn 63 DH in loyalty credit with this purchaseHow does it work?Loyalty credit capped at 300 DH per order.

Receive it between Wed 23 Sept and Fri 25 Septfree delivery all over Morocco

Delivery to your address

Receive it between Wed 23 Sept and Fri 25 Septfree delivery all over Morocco

The estimate is refined using actual delivery rounds to your city.

  • Free delivery from 3 000 DH of purchases, all over Morocco.
  • Below that, the same rate in every city for parcels up to 30 kg (delivery to your home or workplace) — the exact amount is shown above, then in the basket.
  • Above 30 kg, the rate follows the parcel's weight. In Casablanca, the flat rate holds up to 120 kg.
  • You are notified by SMS, then called by the courier before your parcel is handed over (delivered by Sapress).
  • Observed delivery time: 1 to 5 working days depending on the city.
Free in-store collection: Casablanca (within 24 h) · Témara (within 48 h)

In-store collection — free

Casablanca store
We bring it to the store within 24 h
We call you as soon as it arrives in store.

Résidence Manoir des Roses, Lot. 18, Boulevard El Hachmi El Filali, Rond-point Bachkou, Casablanca

Opening hours

  • Mon–Fri: 10am – 7pm
  • Sat: 10am – 2pm
  • Closed on Sundays and public holidays

Payment on site: cash, bank card via terminal, certified cheque.

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Temara pickup point
We bring it to the store within 48 h
We call you as soon as it arrives in store.

Boulevard Hassan II, Résidence Les Perles de Témara, Immeuble 5, appartement 2, Témara

Opening hours

  • Mon–Fri: 8.30am – 1pm / 2pm – 6pm
  • Sat: 8.30am – 12.30pm
  • Closed on Sundays and public holidays

Payment on site: cash, bank card via terminal, certified cheque.

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1 year warranty — free repair in Morocco if it breaks down during the warranty period

1 year manufacturer's warranty

This product is covered for 1 year by a manufacturer's warranty (the brand's official warranty). Your iris.ma invoice serves as the warranty document: keep it safe.

A problem with your product? Don't worry: contact us by phone, WhatsApp or e-mail. Depending on the brand, we direct you either straight to the repairer appointed by the brand to fix your product, or to us — and we take care of the rest.

  • If a repair is possible, it is carried out free of charge.
  • If the product cannot be repaired, the brand offers an exchange for another product.
  • If no product is available, a refund is issued as soon as the brand confirms it.

Faulty straight out of the box? Some brands offer an immediate exchange, others a repair. Contact us to find out what applies to your product.

The warranty covers breakdowns occurring under normal use, as defined by the brand's terms. Product breakage (drop, impact, liquid…) is not covered, nor are certain consumable parts.

New, never opened — our commitment

All our products are new, delivered in their sealed original packaging.

We commit to never sending you a product that has been opened, unboxed or returned by another customer — even one “just opened for checking”.

Any doubt on delivery (damaged box, seal already opened)? Point it out to the courier or contact us immediately: we take the product back and send you another one.

Sales invoice

Every order comes with its sales invoice, included with the parcel (handed over in person for a store collection).

Ordering for a company? Using the details you give at checkout (company name and ICE), the invoice is issued in your company's name, with its ICE.

Need a quote? Request a free quote — reply within 24 working hours.

100% secure payment: Bank transfer · Bank card · Cash on delivery (deposit of 940 DH by card or bank transfer) · Certified cheque

Accepted payment methods

Bank transfer

Simply transfer the amount shown to account 007 826 0002684000000426 89 — SGM2I, Attijariwafa bank. The rest (the reference to quote, sending us the proof, tracking) is explained right after confirmation and by email. An instant transfer is recommended: it saves you 24 hours on the delivery time.

Bank card

Your everyday Moroccan bank card is enough — Visa, Mastercard or CMI, no special card required. Foreign cards are accepted too. Secure payment by Attijari Payment.

Cash on delivery (deposit of 940 DH by card or bank transfer)

Pay 940 MAD up front by card, then 5 359 MAD in cash on delivery. The deposit is not refunded if you cancel your order.

Certified cheque

Certified cheque payable to “sgm2i”. Have your bank certify the cheque, then send us a copy on WhatsApp (+212 6 64 10 46 24) or to service.client@iris.ma — we dispatch as soon as we receive it.

Cash at a bank branch

Pay the cash in at any of the 3,400 Attijariwafa Bank branches in Morocco, to the SGM2I account no. 0268 D 000 000 426. You do not need an account there: your ID and the cash are enough.

The methods offered depend on the order total and the carrier — checkout shows the final list.

Google reviews4.7(553 reviews)
Manufacturer's datasheetView the PDF · 1,0 Mo — downloadable

Product overview

Get more from your printing with the Epson LQ-690II 24-pin dot matrix printer. Print fast at up to 487 cps (10 cpi), with 1 + 6 copies for outstanding productivity. A high ribbon life of 10 million characters keeps running costs down. Reliability is built in, with an MTBF of 20,000 hours, and a modern design that blends perfectly into your workspace.

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Technical specifications

Technical specifications
ConnectivityUSB 2.0, bidirectional parallel
Supported media typesCut sheets (single or multipart), continuous paper (single or multipart), labels (single or multipart), roll paper, envelopes, card
Dimensions (W x D x H)480 x 301 x 211 mm (width x depth x height)
Net weight6.8 kg
Installed memory128 KB
Compatible operating systemsWindows 11, 10, 8, 7, Vista, XP SP3 or later (32-bit), 2000 and 98 · Windows Server 2003 SP2 or later
Box contentsPrinter, ribbon, power cable, driver and utilities (CD), software (CD), user manual (CD), setup instructions, warranty document
FeaturesPrint
Printing technologyInk ribbon (dot matrix)
Print resolution360 x 180 dpi
Print methodImpact dot matrix
Pins24 pins
Included softwareEpson Status Monitor
Printhead life400 million impacts per pin
Ribbon yield10 million characters in black, draft mode
EmulationsESC/P2, IBM PPDS
Print speedHigh speed draft: 487 cps at 10 cpi, 529 cps at 12 cpi · Draft: 366 cps at 10 cpi, 396 cps at 12 cpi · Letter quality (LQ): 121 cps at 10 cpi, 132 cps at 12 cpi
Product type24-pin impact dot matrix printer, 106 columns
Duplex printingManual
FaxNo
Wi-FiNo
Technical specifications (continued)
EthernetNo
DisplayNo display
FormatUp to A4
Power consumption38 W · 3 W in standby
Supported barcodesCodabar (NW-7), Code 128, Code 39, EAN-13, EAN-8, Industrial 2 of 5, Interleaved 2 of 5, Matrix 2 of 5, POSTNET, UPC-A, UPC-E
Built-in fontsEpson bitmap fonts: Courier, Draft, Roman and Sans Serif (10, 12 and 15 cpi), OCR-B, Orator, Orator-S and Script (10 cpi), Prestige (10 and 12 cpi), Script C (proportional) · Epson scalable fonts: Roman, Roman T, Sans Serif, Sans Serif H
Character setsPC437, PC708, PC720, PC850, PC858, PC864, PCAR864, ISO-8859-15, Roman 8, Italic
Copy capability7-part (1 original + 6 copies)
ReliabilityMean time between failures (MTBF) 20,000 hours
Compatible cartridgesBlack ribbon LQ-690 C13S015610 (10 million characters)
Noise levelSound pressure: 59 dB(A) in operation, 54 dB(A) in standby
Operating temperature5 to 35 °C
Operating humidity10 to 80 %
Number of cartridges1 cartridge
Print colourBlack and white only
Paper feed and outputCut sheet front, continuous paper rear, front paper output
Media thicknessSingle sheet: 0.065 to 0.15 mm · Multipart: 0.12 to 0.49 mm · Continuous paper: 0.065 to 0.49 mm · Labels: 0.16 to 0.19 mm
Automatic document feederNo
Number of pins24 pins
Number of columns106 columns
Warranty1 year

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Frequently asked questions about this product

Is the ribbon supplied with the printer, and how long does it last?
Yes, a ribbon is included in the box, along with the power cable, the driver CDs and the user manual. Each ribbon lasts 10 million characters, which means long intervals between replacements and low running costs. It is a black ribbon: the LQ-690II prints in black and white only.
Which ribbon should I reorder, and can I reuse the ones from my old LQ-690?
The consumable is the LQ-690 black ribbon, reference C13S015610, with a capacity of 10 million characters. It is transferable: the ribbons from your current printer fit the LQ-690II instead of being thrown away. A first ribbon is supplied in the box in any case.
How many multipart copies can the LQ-690II print in a single pass?
The original plus six copies, i.e. seven sheets per pass. The accepted thickness for multipart forms ranges from 0.12 to 0.49 mm, and paper thickness adjustment is automatic: nothing to adjust between two types of form.
Can it print on labels, envelopes, card or continuous paper?
Yes, all four. It accepts cut-sheet and continuous paper (single-part or multipart), labels, roll paper, envelopes and card. As for thickness: 0.065 to 0.15 mm for single sheets, up to 0.49 mm for continuous paper, and 0.16 to 0.19 mm for label sheets.
Can the LQ-690II print barcodes?
Yes, eleven symbologies: EAN-13, EAN-8, UPC-A, UPC-E, Code 39, Code 128, Codabar (NW-7), Industrial 2 of 5, Interleaved 2 of 5, Matrix 2 of 5 and POSTNET. Ten character tables are also built in, including PC437, PC850, PC858 and ISO-8859-15.
Does the advertised 487 characters per second apply to all print qualities?
No: 487 cps corresponds to high-speed draft mode at 10 cpi, measured with the printer's resident fonts. In standard draft you get 366 cps, and in letter quality (LQ) 121 cps. At 12 cpi, these three values become 529, 396 and 132 cps respectively.
How does it connect, and do the drivers work on Windows 11?
It connects via USB 2.0 or bidirectional parallel, and the drivers cover Windows from 98 to Windows 11, as well as Windows Server 2003 SP2 and later. One point to plan for: the drivers, the software and the Epson Status Monitor utility are supplied on CD.
How long does the LQ-690II print head last?
It is rated for 400 million strokes per pin, and the machine has a mean time between failures of 20,000 hours. Both figures are explicitly aimed at producing large volumes of documents with reduced maintenance.
Can it be installed in a hot or humid warehouse?
Yes: the chassis is designed to withstand high humidity and heat, and Epson positions this machine for the office as well as the warehouse. The operating range is nevertheless limited to 5 to 35 °C. Compact and robust, it weighs 6.8 kg and is 480 mm wide.
What is its power consumption if it stays on all day?
38 W when printing and just 3 W in sleep mode. You can therefore leave it switched on permanently at a data entry station or a till.
How much desk space does it take, and does it need space behind it?
It measures 480 × 301 × 211 mm and weighs 6.8 kg. Leave clearance at the rear: single sheets are inserted at the front and come out at the front, but continuous paper feeds from the rear.
Is the printer new and under warranty?
Yes: the LQ-690II (C11CJ82401) is new, in its original packaging, with its warranty document and its ribbon. The invoice serves as the warranty document for 1 year. Full specifications are given in the Epson datasheet (PDF).

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