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Epson LQ-350 Impact Dot Matrix Printer (C11CC25001)

Long-life ribbon rated for 2,500,000 characters, 24 pins across 80 columns, multi-part printing of up to 4 copies.

  • Ribbon yield 2,500,000 characters
  • 24 pins / 80 columns
  • Multi-part printing up to 4 copies (1 original + 3 copies)
  • USB, serial and parallel ports
Ref.: C11CC25001
3 099,00 DHincl. VAT

In stock

Earn 31 DH in loyalty credit with this purchaseHow does it work?Loyalty credit capped at 300 DH per order.

3 ways to get it

In-store collection — free

Casablanca store
Available within 24 h
We bring it there and call you when it arrives

Manoir des Roses Residence, Lot 18, El Hachmi El Filali Boulevard, Bachkou Roundabout, Casablanca

Opening hours

  • Mon–Fri: 10am – 7pm
  • Sat: 10am – 2pm
  • Closed on Sundays and public holidays

Payment on site: cash, bank card via terminal, certified cheque.

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Témara pickup point
Available within 48 h
We bring it there and call you when it arrives

Hassan II Boulevard, Les Perles de Témara Residence, Building 5, Apartment 2, Témara

Opening hours

  • Mon–Thu: 8.30am – 6pm
  • Fri: 8.30am – 1.30pm / 2.30pm – 6pm
  • Sat: 8.30am – 12.30pm
  • Closed on Sundays and public holidays

Payment on site: cash, bank card via terminal, certified cheque.

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Delivery anywhere in Morocco

free

In stockReceive it between Mon 9 Nov and Wed 11 Nov ·

Delivery to your address

Receive it between Mon 9 Nov and Wed 11 Nov — free delivery all over Morocco

The estimate is refined using actual delivery rounds to your city.

  • Free delivery from 3 000 DH of purchases, all over Morocco.
  • Below that, the same rate in every city for parcels up to 30 kg (delivery to your home or workplace) — the exact amount is shown above, then in the basket.
  • Above 30 kg, the rate follows the parcel's weight. In Casablanca, the flat rate holds up to 120 kg.
  • You are notified by SMS, then called by the courier before your parcel is handed over (delivered by Sapress).
  • Observed delivery time: 1 to 5 working days depending on the city.

Casablanca store

Free pickup

Available within 24 hWe bring it there and call you when it arrives

Témara pickup point

Free pickup

Available within 48 hWe bring it there and call you when it arrives

1 year warranty — free repair in Morocco if it breaks down during the warranty period

1 year manufacturer's warranty

This product is covered for 1 year by a manufacturer's warranty (the brand's official warranty). Your iris.ma invoice serves as the warranty document: keep it safe.

A problem with your product? Don't worry: contact us by phone, WhatsApp or e-mail. Depending on the brand, we direct you either straight to the repairer appointed by the brand to fix your product, or to us — and we take care of the rest.

  • If a repair is possible, it is carried out free of charge.
  • If the product cannot be repaired, the brand offers an exchange for another product.
  • If no product is available, a refund is issued as soon as the brand confirms it.

Faulty straight out of the box? Some brands offer an immediate exchange, others a repair. Contact us to find out what applies to your product.

The warranty covers breakdowns occurring under normal use, as defined by the brand's terms. Product breakage (drop, impact, liquid…) is not covered, nor are certain consumable parts.

New, never opened — our commitment

All our products are new, delivered in their sealed original packaging.

We commit to never sending you a product that has been opened, unboxed or returned by another customer — even one “just opened for checking”.

Any doubt on delivery (damaged box, seal already opened)? Point it out to the courier or contact us immediately: we take the product back and send you another one.

Sales invoice

Every order comes with its sales invoice, included with the parcel (handed over in person for a store collection).

Ordering for a company? Using the details you give at checkout (company name and ICE), the invoice is issued in your company's name, with its ICE.

Need a quote? Request a free quote — reply within 24 working hours.

100% secure payment: Bank transfer · Bank card · Cash on delivery · Certified cheque

Accepted payment methods

Bank transfer

Simply transfer the amount shown to account 007 826 0002684000000426 89 — SGM2I, Attijariwafa bank. The rest (the reference to quote, sending us the proof, tracking) is explained right after confirmation and by email. An instant transfer is recommended: it saves you 24 hours on the delivery time.

Bank card

Your everyday Moroccan bank card is enough — Visa, Mastercard or CMI, no special card required. Foreign cards are accepted too. Secure payment by Attijari Payment.

Cash on delivery

Pay the courier in cash on delivery — no fee.

Certified cheque

Certified cheque payable to “sgm2i”. Have your bank certify the cheque, then send us a copy on WhatsApp (+212 6 64 10 46 24) or to service.client@iris.ma — we dispatch as soon as we receive it.

Cash at a bank branch

Pay the cash in at any of the 3,400 Attijariwafa Bank branches in Morocco, to the SGM2I account no. 0268 D 000 000 426. You do not need an account there: your ID and the cash are enough.

The methods offered depend on the order total and the carrier — checkout shows the final list.

Google reviews4.7(599 reviews)
Manufacturer's datasheetView the PDF · 1,2 Mo — downloadable

Product overview

Efficient, Economical Printing: the Epson LQ-350 impact dot matrix printer delivers fast, reliable printing with 24 pins and 80 columns. Count on excellent reliability, with a mean time between failures of 10,000 hours. Cut your costs with its long-lasting ribbon, good for 2.5 million characters, and its low power consumption (1.3 W in standby, 22 W when printing). Parallel, Serial and USB interfaces for easy integration. A compact, efficient choice for front and back office.

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Technical specifications

Technical specifications
ConnectivityUSB 2.0 type B, RS-232, bidirectional parallel
Supported media typesCut sheet paper (single or multi-ply), continuous paper (single or multi-ply), labels (single or multi-ply), roll paper, envelopes
Dimensions (W x D x H)348 x 275 x 154 mm (width x depth x height)
Net weight4.1 kg
Installed memory128 KB
Compatible operating systemsWindows 8, 7, Vista, XP, 2000 and 98
Box contentsDriver and utilities (CD), main unit, ribbon, setup instructions, software (CD), user manual (CD), warranty document
Optional accessoriesRoll paper holder LX-300+II/LQ-580/LQ-680/FX-8 C12C811141
FeaturesPrint
Printing technologyInk ribbon (dot matrix)
Print resolution360 x 180 dpi
Print methodImpact dot matrix
Pins24 pins
Included softwareEpson Status Monitor
Printhead life400 million impacts per pin
Ribbon yield2.5 million characters in black, draft mode
EmulationsIBM 2390 Plus, ESC/P2
Print speedHigh speed draft: 347 cps at 10 cpi · Draft: 260 cps at 10 cpi · Letter quality (LQ): 86 cps at 10 cpi
Product type24-pin impact dot matrix printer, 80 columns
Duplex printingManual
FaxNo
Technical specifications (continued)
Wi-FiNo
EthernetNo
DisplayNo display
FormatUp to A4
Power consumption22 W
Copy capability4-part multi-copy (1 original + 3 copies)
ReliabilityMean time between failures (MTBF) 10,000 hours
Compatible cartridgesSIDM black ribbon cartridge for LQ-350/LQ-300/+/+II C13S015633 · Pack of two C13S015633BA
Power supply200 to 240 V AC
Noise levelSound pressure: 53 dB(A) in operation
Operating temperature5 to 35 °C
Operating humidity10 to 80 %
Number of cartridges1 cartridge
Print colourBlack and white only
Paper feed and outputCut sheet rear, continuous paper rear, rear paper output
Automatic document feederNo
Number of pins24 pins
Number of columns80 columns
Energy StarYes
Warranty1 year

Specific references

EAN8715946521886

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Frequently asked questions about this product

Can it print carbonless multi-part forms, and how many copies?
Yes: up to 4 copies in a single pass, i.e. 1 original and 3 copies, thanks to impact printing with its 24 pins through the ribbon. To do this, it accepts single-part and multi-part paper: delivery notes, dispatch slips, multi-part invoices.
Which ribbon should you buy, and how many characters does it last?
The black ribbon C13S015633 (also listed as C13S015633BA), shared by the LQ-350 and the LQ-300/+/+II. It lasts up to 2.5 million characters in draft mode, and a first ribbon is already supplied in the box.
How long does the print head last before it gives out?
It is rated for 400 million strokes per pin, and the machine's mean time between failures reaches 10,000 hours of operation. These are the figures of equipment designed to run all day, in the front office as well as the back office.
Is a dot matrix printer noisy at a counter?
Yes, let's be frank: 53 dB(A) measured during operation. The 24 pins mechanically strike the ribbon against the paper, and it is clearly audible in a quiet room. That is the trade-off for printing multi-part forms in a single pass.
Does the Epson LQ-350 print in colour?
No, in black and white only. It works with a black ink ribbon, whose yield is in fact expressed in “black draft” characters. For delivery notes, labels and administrative documents, that is exactly what is expected of it.
How does it connect to a PC or a point-of-sale system?
Three interfaces are fitted as standard: USB 2.0 Type-B, RS-232 serial and bidirectional parallel. Older management software that drives a parallel or serial port therefore works without a converter, just like a recent computer over USB. It has 128 KB of memory.
Does it accept continuous paper, labels and envelopes?
Yes: cut sheets, continuous paper, labels, roll paper and envelopes, including multi-part versions. Paper is both fed and ejected at the rear: make sure you leave enough clearance behind the machine.
Can it be used with a roll of paper?
Yes, roll paper is one of the supported media, and a roll paper holder (C12C811141) is available as an optional accessory. Loading is done from the rear, as with continuous paper; the accessory is ordered separately.
Does it use a lot of power if left on all day?
No: 22 W when printing and 1.3 W in standby, which earns it ENERGY STAR certification. You can leave it switched on at the counter with no noticeable effect on the electricity bill. It runs on 200-240 V and operates between 5 and 35 °C.
Which operating systems and emulations are supported?
The supplied drivers cover Windows 2000, XP, Vista, 7 and 8, together with the Epson Status Monitor utility. For business applications, it includes ESC/P2 and IBM 2390 Plus emulations: point-of-sale or management software written for these command sets drives it directly.
What is the real speed, and what changes between draft and letter quality?
At 10 characters per inch: 347 characters per second in High Speed Draft, 260 in draft and 86 in letter quality (LQ). LQ mode, the most refined, is three to four times slower: keep it for documents handed to customers.
What exactly is in the box?
The printer, an ink ribbon already supplied, the setup instructions, the warranty document and three CDs: drivers and utilities, software, user manual. As the ribbon is included, there are no consumables to buy at the outset; the complete boxed package weighs 4.43 kg.
How much space does it take up on a counter?
348 × 275 × 154 mm and 4.1 kg, a compact format designed to fit on a desk, to which you must add the rear clearance needed for paper input and output. It prints on 80 columns, the standard width of business documents.
Is the printer new and under warranty?
Yes: new equipment, supplied with its invoice, which serves as the 1-year warranty document. It is made in Indonesia and carries the manufacturer reference C11CC25001; full specifications are in the Epson datasheet (PDF).

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