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Jabra Evolve 20 MS Stereo Headset - USB (4999-823-109)

Plug it in and it works: this entry-level model for computer telephony needs no installation. A control unit answers, hangs up, sets the volume and mutes the microphone, and the noise-cancelling microphone wipes out background noise.

  • Microsoft Teams certified
  • Control unit: answer, hang up, set the volume, mute the microphone
  • Noise-cancelling microphone that eliminates background noise
  • Ready to use, with no installation
  • Passive noise reduction from the design of the ear cushions, which dampen nearby voices
  • Also certified for Avaya and Cisco
  • Compatible with Windows and macOS
  • Wideband sound, for calls and for music alike
  • Weight 171 g
  • 120 cm headset cable, 95 cm controller cable
  • Fleet management through Jabra Direct
5(1 review)
Ref.: 4999-823-109
Jabra Evolve 20 MS Stereo Headset - USB (4999-823-109) — image 1
Jabra Evolve 20 MS Stereo Headset - USB (4999-823-109) — image 2
Jabra Evolve 20 MS Stereo Headset - USB (4999-823-109) — image 3

Non-contractual photos

The visuals on this page are supplied by the manufacturer. They are frequently produced for a whole range — not for the exact model you are viewing: what you see in the photo is never a promise of what is included.

No exchange, return or cancellation will be accepted on the grounds that something seen in a photo (accessory, port, colour, keyboard layout, packaging…) is not found on the delivered product. Only the specifications written on the page are binding for the order.

What the image does not guarantee:

  • Staging : microphone stand, boom arm, pop filter, mounts and ambient speakers photographed are not included unless stated.
  • Quantity : the number of speakers or channels visible in the image does not necessarily match the set sold.
  • Cables and tips : the cables, adapters, ear tips and cases supplied are those listed in the specifications.
  • Specifications : Bluetooth, jack socket, USB, noise cancellation and battery life cannot be read from a photo.
  • Colour : one image often serves several colours, and the shade you see depends on studio lighting as much as on your screen settings; the colour sold is the one in the title and the specifications.
  • Props and accessories : the items shown around the product (cables, stands, decorative objects, content displayed on screen) are not included unless explicitly stated.
  • Packaging : boxes, labels and bundles change with the manufacturer's revisions: the packaging delivered may differ from the one in the photo.

What is binding: the product title, this page's technical specifications, the description and, when provided, the manufacturer's PDF datasheet available in the downloads.

The slightest doubt about a specification? Contact us before ordering and we will check for you.

+212 6 64 10 46 24service.client@iris.ma

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399,00 DHincl. VAT

Configuration · Jabra Evolve 20

Only 1 left in stock

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3 ways to get it

In-store collection — free

Casablanca store
Available within 24 h
We bring it there and call you when it arrives

Manoir des Roses Residence, Lot 18, El Hachmi El Filali Boulevard, Bachkou Roundabout, Casablanca

Opening hours

  • Mon–Fri: 10am – 7pm
  • Sat: 10am – 2pm
  • Closed on Sundays and public holidays

Payment on site: cash, bank card via terminal, certified cheque.

View the map on Google Maps

Témara pickup point
Available within 48 h
We bring it there and call you when it arrives

Hassan II Boulevard, Les Perles de Témara Residence, Building 5, Apartment 2, Témara

Opening hours

  • Mon–Thu: 8.30am – 6pm
  • Fri: 8.30am – 1.30pm / 2.30pm – 6pm
  • Sat: 8.30am – 12.30pm
  • Closed on Sundays and public holidays

Payment on site: cash, bank card via terminal, certified cheque.

View the map on Google Maps

Delivery anywhere in Morocco

40 DH incl. VAT

In stockReceive it between Mon 9 Nov and Wed 11 Nov ·

Delivery to your address

Receive it between Mon 9 Nov and Wed 11 Nov — delivery 40 DH incl. VAT all over Morocco

The estimate is refined using actual delivery rounds to your city.

  • Free delivery from 3 000 DH of purchases, all over Morocco.
  • Below that, the same rate in every city for parcels up to 30 kg (delivery to your home or workplace) — the exact amount is shown above, then in the basket.
  • Above 30 kg, the rate follows the parcel's weight. In Casablanca, the flat rate holds up to 120 kg.
  • You are notified by SMS, then called by the courier before your parcel is handed over (delivered by Sapress).
  • Observed delivery time: 1 to 5 working days depending on the city.

Casablanca store

Free pickup

Available within 24 hWe bring it there and call you when it arrives

Témara pickup point

Free pickup

Available within 48 hWe bring it there and call you when it arrives

1 month warranty — free repair in Morocco if it breaks down during the warranty period

1 month manufacturer's warranty

This product is covered for 1 month by a manufacturer's warranty (the brand's official warranty). Your iris.ma invoice serves as the warranty document: keep it safe.

A problem with your product? Don't worry: contact us by phone, WhatsApp or e-mail. Depending on the brand, we direct you either straight to the repairer appointed by the brand to fix your product, or to us — and we take care of the rest.

  • If a repair is possible, it is carried out free of charge.
  • If the product cannot be repaired, the brand offers an exchange for another product.
  • If no product is available, a refund is issued as soon as the brand confirms it.

Faulty straight out of the box? Some brands offer an immediate exchange, others a repair. Contact us to find out what applies to your product.

The warranty covers breakdowns occurring under normal use, as defined by the brand's terms. Product breakage (drop, impact, liquid…) is not covered, nor are certain consumable parts.

+212 6 64 10 46 24service.client@iris.ma

New, never opened — our commitment

All our products are new, delivered in their sealed original packaging.

We commit to never sending you a product that has been opened, unboxed or returned by another customer — even one “just opened for checking”.

Any doubt on delivery (damaged box, seal already opened)? Point it out to the courier or contact us immediately: we take the product back and send you another one.

Sales invoice

Every order comes with its sales invoice, included with the parcel (handed over in person for a store collection).

Ordering for a company? Using the details you give at checkout (company name and ICE), the invoice is issued in your company's name, with its ICE.

Need a quote? Request a free quote — reply within 24 working hours.

100% secure payment: Bank transfer · Bank card · Cash on delivery · Certified cheque

Accepted payment methods

Bank transfer

Simply transfer the amount shown to account 007 826 0002684000000426 89 — SGM2I, Attijariwafa bank. The rest (the reference to quote, sending us the proof, tracking) is explained right after confirmation and by email. An instant transfer is recommended: it saves you 24 hours on the delivery time.

Bank card

Your everyday Moroccan bank card is enough — Visa, Mastercard or CMI, no special card required. Foreign cards are accepted too. Secure payment by Attijari Payment.

Cash on delivery

Pay the courier in cash on delivery — no fee.

Certified cheque

Certified cheque payable to “sgm2i”. Have your bank certify the cheque, then send us a copy on WhatsApp (+212 6 64 10 46 24) or to service.client@iris.ma — we dispatch as soon as we receive it.

Cash at a bank branch

Pay the cash in at any of the 3,400 Attijariwafa Bank branches in Morocco, to the SGM2I account no. 0268 D 000 000 426. You do not need an account there: your ID and the cash are enough.

The methods offered depend on the order total and the carrier — checkout shows the final list.

Google reviews4.7(599 reviews)
Manufacturer's datasheetView the PDF · 2,5 Mo — downloadable

Product overview

Wired stereo headset Jabra Evolve 20 MS: an entry-level professional headset, certified for Microsoft Teams, designed for clear calls and simpler call handling.
Connectivity: plug-and-play USB connection to a PC or Mac, with an inline control unit to answer, end calls, adjust the volume and mute the mic; MS variant, optimised for Microsoft Teams.
Microphone: an advanced noise-cancelling microphone that removes background noise, so neither you nor the person you are talking to has to strain to hear.
Comfort: enveloping stereo ear cushions provide passive noise reduction that dampens voices and high-frequency sounds, helping you focus in an open-plan office.
Also: wideband sound for calls and music, compatible with Windows and macOS, fleet management via Jabra Direct.

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Technical specifications

Technical specifications
Dimensions (W x D x H)170.4 x 59.5 x 151.2 mm
WirelessNo
Headset frequency response20 Hz to 20 kHz (music), 150 Hz to 7 kHz (voice)
SensitivityWideband
Cable lengthControl cable: 95 cm · headset cable: 120 cm (total 2.15 m)
Wireless technologyNone (wired headset)
Microphone typeElectret condenser microphone, unidirectional
Microphone sensitivity-48 dB to -44 dB (1 kHz, 0 dB = 1 V/Pa)
Talk timeNone (wired headset)
Standby timeNone (wired headset)
Box contentsHeadset, USB controller (call control unit), user documentation
ConnectivityUSB-powered by the computer
MicrophoneYes
Additional featuresRegulatory approvals: CE, FCC, KCC, RCM, UL - Industry certifications: Skype for Business, Avaya, Cisco
Weight171.1 g
Wearing styleHeadband
TypeHeadset
ConnectorUSB-A
ListeningStereo (both ears)
Technical specifications (continued)
Noise cancellationActive noise cancelling (ANC)
Video conferencing compatibilityCertified for Microsoft Teams
Headphone useCalls & remote working, Music & mobility
Headset connectionUSB-A, plug-and-play without driver
Adapter or receiver includedNone
Base or standNone
Headset chargingNone (wired headset)
Wireless rangeNone (wired headset)
Simultaneously connected devicesNone (wired headset)
Listening timeNone (wired headset)
Charging timeNone (wired headset)
Active noise cancellation (ANC)None
Driver size28 mm
Hearing protectionPeakStop, EU Noise at Work Directive and G616
Headset controlsOn the control unit built into the cable: answer/end call, mute and volume
Platform certificationsCertified for Microsoft Teams, Alcatel-Lucent, Avaya, Cisco and Unify
Management softwareJabra Direct and Jabra Xpress
Busy lightBusylight, incoming call and Microsoft Teams notifications
Warranty1 month

Specific references

EAN5706991016970

Downloads

Customer reviews

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5

1 customer review

Casque professionnel très pratique

Très bon casque-micro pour les réunions Microsoft Teams et les appels professionnels. Le son est clair, le microphone convient bien aux conversations et l'adaptateur USB-C/USB-A facilite l'utilisation avec différents ordinateurs. Un choix pratique au bureau.

Naoufal E.Verified purchase

Frequently asked questions about this product

Is the Jabra Evolve 20 MS headset wired or wireless?
It is wired, with a plug-and-play USB connection on PC or Mac. No battery and no pairing: you plug it in and it works.
Is the “MS” version of the Jabra Evolve 20 certified for Microsoft Teams?
Yes. The MS variant is optimised and certified for Microsoft Teams (and Skype for Business): answering and ending calls, volume and microphone mute are supported plug-and-play. The standard UC version, on the other hand, is not.
Does the Jabra Evolve 20 have a 3.5 mm jack?
No, it connects via USB only. It has no 3.5 mm jack connector: you need a free USB port.
How do you manage calls with the Jabra Evolve 20 headset?
An in-line control unit on the cable lets you answer, hang up, adjust the volume and mute the microphone without touching the computer.
Does the Jabra Evolve 20 microphone reduce background noise?
Yes, it has a state-of-the-art noise-cancelling microphone that removes surrounding noise. The ear cushions also provide passive noise isolation against high-frequency sounds (voices, open-plan office). It does not, however, have active noise cancellation.
Can you listen to music with the Jabra Evolve 20?
Yes. Although it is designed first and foremost for calls, it delivers wideband sound and quality stereo speakers that are also pleasant for music.
Does the Jabra Evolve 20 work just as well on PC as on Mac?
Yes, it is compatible with Windows and macOS. For call control with Microsoft Teams, simply install the free Jabra Direct software.
Is the Jabra Evolve 20 headset comfortable, and how much does it weigh?
It is a stereo model (both ears) with enveloping ear cushions, weighing 171 g, designed to be worn all day long in an open-plan office.
Is the Jabra Evolve 20 compatible with other video conferencing platforms?
Beyond Microsoft Teams, it is designed to work with the main softphones and web clients (Zoom, Cisco, Avaya, Mitel…). A Jabra compatibility guide lets you check your specific platform.
Is the Jabra Evolve 20 MS headset new and under warranty?
Yes, it is a new and genuine Jabra product, with a 1-month warranty according to the manufacturer's datasheet; your iris.ma invoice serves as proof. See the datasheet (PDF).

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