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Epos Impact D 10 Phone Monaural Wireless Headset with Base Station - EU II (1000994)

Headband or ear hook, as you prefer, for only 22 to 50 grams on the head. Range of 180 metres line of sight, 100 hours of standby, and up to four headsets joined on the same call.

  • Two wearing styles included: detachable headband or ear hook
  • 22 g with the ear hook, 50 g with the headband
  • Noise-cancelling microphone and EPOS Voice technology
  • Range up to 180 m line of sight, 55 m in an office building
  • Battery life 8 h in wideband, 12 h in narrowband
  • 100 hours of standby time
  • 50% charge in 20 minutes, full charge in 1 hour
  • Supplied with the base station, a power supply and the phone audio cable
  • EHS cable required to answer and hang up from the headset
  • Up to 4 headsets joined on the same call
  • ActiveGard protection against acoustic shocks
  • Weighted metal base for stability
  • Remaining battery indicators on the base station
  • GAP compatible
Ref.: 1000994
Epos Impact D 10 Phone Monaural Wireless Headset with Base Station - EU II (1000994) — image 1
Epos Impact D 10 Phone Monaural Wireless Headset with Base Station - EU II (1000994) — image 2
Epos Impact D 10 Phone Monaural Wireless Headset with Base Station - EU II (1000994) — image 3
Epos Impact D 10 Phone Monaural Wireless Headset with Base Station - EU II (1000994) — image 4
Epos Impact D 10 Phone Monaural Wireless Headset with Base Station - EU II (1000994) — image 5
Epos Impact D 10 Phone Monaural Wireless Headset with Base Station - EU II (1000994) — image 6
Epos Impact D 10 Phone Monaural Wireless Headset with Base Station - EU II (1000994) — image 7

Non-contractual photos

The visuals on this page are supplied by the manufacturer. They are frequently produced for a whole range — not for the exact model you are viewing: what you see in the photo is never a promise of what is included.

No exchange, return or cancellation will be accepted on the grounds that something seen in a photo (accessory, port, colour, keyboard layout, packaging…) is not found on the delivered product. Only the specifications written on the page are binding for the order.

What the image does not guarantee:

  • Staging : microphone stand, boom arm, pop filter, mounts and ambient speakers photographed are not included unless stated.
  • Quantity : the number of speakers or channels visible in the image does not necessarily match the set sold.
  • Cables and tips : the cables, adapters, ear tips and cases supplied are those listed in the specifications.
  • Specifications : Bluetooth, jack socket, USB, noise cancellation and battery life cannot be read from a photo.
  • Colour : one image often serves several colours, and the shade you see depends on studio lighting as much as on your screen settings; the colour sold is the one in the title and the specifications.
  • Props and accessories : the items shown around the product (cables, stands, decorative objects, content displayed on screen) are not included unless explicitly stated.
  • Packaging : boxes, labels and bundles change with the manufacturer's revisions: the packaging delivered may differ from the one in the photo.

What is binding: the product title, this page's technical specifications, the description and, when provided, the manufacturer's PDF datasheet available in the downloads.

The slightest doubt about a specification? Contact us before ordering and we will check for you.

(+212) 05 30 31 64 21+212 6 64 10 46 24service.client@iris.ma

See our terms and conditions of sale.

1/7
2 279,00 DHincl. VAT

On order — delivery within 3 à 6 semaines

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Delivery within 3 to 6 weeks — delivery 40 DH incl. VAT all over Morocco

Delivery to your address

The estimate is refined using actual delivery rounds to your city.

  • Free delivery from 3 000 DH of purchases, all over Morocco.
  • Below that, the same rate in every city for parcels up to 30 kg (delivery to your home or workplace) — the exact amount is shown above, then in the basket.
  • Above 30 kg, the rate follows the parcel's weight. In Casablanca, the flat rate holds up to 120 kg.
  • You are notified by SMS, then called by the courier before your parcel is handed over (delivered by Sapress).
  • Observed delivery time: 1 to 5 working days depending on the city.

2 years warranty — free repair in Morocco if it breaks down during the warranty period

2 years manufacturer's warranty

This product is covered for 2 years by a manufacturer's warranty (the brand's official warranty). Your iris.ma invoice serves as the warranty document: keep it safe.

A problem with your product? Don't worry: contact us by phone, WhatsApp or e-mail. Depending on the brand, we direct you either straight to the repairer appointed by the brand to fix your product, or to us — and we take care of the rest.

  • If a repair is possible, it is carried out free of charge.
  • If the product cannot be repaired, the brand offers an exchange for another product.
  • If no product is available, a refund is issued as soon as the brand confirms it.

Faulty straight out of the box? Some brands offer an immediate exchange, others a repair. Contact us to find out what applies to your product.

The warranty covers breakdowns occurring under normal use, as defined by the brand's terms. Product breakage (drop, impact, liquid…) is not covered, nor are certain consumable parts.

(+212) 05 30 31 64 21+212 6 64 10 46 24service.client@iris.ma

New, never opened — our commitment

All our products are new, delivered in their sealed original packaging.

We commit to never sending you a product that has been opened, unboxed or returned by another customer — even one “just opened for checking”.

Any doubt on delivery (damaged box, seal already opened)? Point it out to the courier or contact us immediately: we take the product back and send you another one.

Sales invoice

Every order comes with its sales invoice, included with the parcel (handed over in person for a store collection).

Ordering for a company? Using the details you give at checkout (company name and ICE), the invoice is issued in your company's name, with its ICE.

Need a quote? Request a free quote — reply within 24 working hours.

100% secure payment: Bank transfer · Bank card

Accepted payment methods

Bank transfer

Simply transfer the amount shown to account 007 826 0002684000000426 89 — SGM2I, Attijariwafa bank. The rest (the reference to quote, sending us the proof, tracking) is explained right after confirmation and by email. An instant transfer is recommended: it saves you 24 hours on the delivery time.

Bank card

Your everyday Moroccan bank card is enough — Visa, Mastercard or CMI, no special card required. Foreign cards are accepted too. Secure payment by Attijari Payment.

Cash at a bank branch

Pay the cash in at any of the 3,400 Attijariwafa Bank branches in Morocco, to the SGM2I account no. 0268 D 000 000 426. You do not need an account there: your ID and the cash are enough.

The methods offered depend on the order total and the carrier — checkout shows the final list.

Google reviews4.7(553 reviews)
Manufacturer's datasheetView the PDF · 388 Ko — downloadable

Product overview

Streamline your business communications with the Epos Impact D 10 Phone - EU II monaural wireless headset. Designed for demanding office environments, it delivers HD audio quality thanks to wideband sound and noise suppression, for clear conversations even in busy spaces. Its ActiveGard technology protects your hearing against sudden sound spikes, while its range of up to 180 m gives you complete freedom of movement. Light and comfortable, it adapts to your style with its 2-in-1 wearing options (headband or ear hook). A reliable, elegant and high-performing professional headset.

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Technical specifications

Technical specifications
Headset frequency response150 Hz to 6.8 kHz in wideband, 300 Hz to 3.5 kHz in narrowband
Microphone frequency response150 Hz to 6.8 kHz in wideband, 300 Hz to 3.5 kHz in narrowband
Cable lengthNone (wireless headset)
Wireless technologyDECT 1,880 to 1,900 MHz
Microphone typeNoise-cancelling microphone
Talk timeUp to 8 h in wideband, 12 h in narrowband
Standby timeUp to 100 h
Box contentsHeadset, base station, power supply unit, audio telephone cable, detachable headband, ear hook fitted on the headset, quick guide, safety guide
Weight22 g with the ear hook, 50 g with the headband
Wearing styleRemovable headband and ear hook
TypeHeadset
ConnectorDECT (wireless)
ListeningMono (one ear)
Noise cancellationNo noise reduction
Technical specifications (continued)
MicrophoneNoise-cancelling microphone
Wireless battery lifeUp to 15 h
Ear cushions50 mm diameter cushions
Headset connectionWireless DECT to the base station; base connected to the desk phone via audio telephone cable
Base or standDECT base station connected to the desk phone by an audio telephone cable, with power supply unit
Wireless rangeUp to 180 m without obstacles, 55 m in a typical office building
Simultaneously connected devicesConnects to only one device at a time
Charging time1 h
Hearing protectionEPOS ActiveGard
Headset controlsOn the headset: answer/end call, mute and volume
Management softwareEPOS Connect and EPOS Manager
Audio bandwidthWideband and narrowband
Warranty2 years

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Frequently asked questions about this product

Does this D 10 Phone connect to a computer?
No. This version is designed for a desk phone: the base connects to it with the supplied telephone audio cable. To connect a PC or a softphone, the USB version of the same series is the one to choose.
Can you answer from the headset, away from the phone?
This requires an EHS cable, to be chosen according to the brand of your phone: it is what sends the phone the command to pick up and hang up. Without it, the headset carries the sound but answering calls stays on the handset.
How is this headset worn, and how much does it weigh?
In two ways, both supplied: a detachable headband or a soft ear hook, fitted as standard. The weight changes accordingly: 22 g with the ear hook, 50 g with the headband.
How far can you move from the base station?
180 m in line of sight, and 55 m in a typical office building. The second figure is the one that applies on a partitioned office floor. The transmission power also adjusts automatically to the distance from the base.
What talk time does this DECT headset offer?
8 hours in wideband and 12 hours in narrowband, plus 100 hours on standby. Wideband makes the voice sound more natural but uses more power: that is the figure to go by if you put audio quality first.
How long does the headset take to recharge?
20 minutes for 50% and 1 hour for a full charge. A lunch break on the base is therefore enough to cover the afternoon, and the headset starts charging again simply by putting it back on its base.
What is in the box of this D 10 Phone II?
The headset, the base station, a power supply unit, the telephone audio cable, the detachable headband, the ear hook already fitted, the quick guide and the safety guide.
Can several people follow the same call?
Yes, the base brings together up to four headsets on the same call — handy for training a new agent or for call monitoring. It is also suited to a workstation shared by several users.
How can you tell whether there is battery left before a call?
The base station shows the remaining battery life with indicator lights: you can see at a glance whether there is enough to last the day. The base is also weighted with a metal plate, so that it does not follow the headset when you lift it off.
Can the headset battery be replaced?
Yes, the lithium-polymer battery is replaceable by after-sales service. At a workstation used all day long, this is what determines the real lifespan of the headset, far more than its audio specifications.
Is the agent's hearing protected?
Yes, on two levels: EPOS ActiveGard against unexpected sound spikes, and a workplace noise limiter that caps exposure at an average of 85 dB over the day, which can be switched on with a switch or from EPOS Connect.
Does the headset switch off if you leave it out of range?
Yes, it switches off automatically after 30 minutes out of range of the base. So the battery does not run down if you go to lunch with the headset around your neck.
Is this EPOS Impact D 10 Phone II new and under warranty?
Yes, new in its original EPOS packaging, base and accessories included, with a 2-year warranty on part number 1000994, your invoice serving as proof. The manufacturer's document for the Impact D series details all the measurements.

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