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Jabra Engage 40 MS Headset - USB Type-A Black (4099-413-279)

Two microphones share the work in a contact centre: one erases the background noise, the other conveys your voice. Built-in call control unit, busylight and real-time call analysis with the Engage+ software.

  • Microsoft Teams certified
  • Two microphones: the first removes the background noise, the second conveys your voice
  • Built-in control unit: answer, mute the mic, adjust the volume
  • Busylight busy indicator, lit automatically during calls
  • Real-time call analysis with the Engage+ software (background noise, silences, interruptions)
  • Customisable buttons integrating with Amazon Connect, Genesys and NICE CXone
  • Jabra SafeTone 2.0 hearing protection, with PeakStop at 105 dB
  • Ultra-light on-ear headband with angled cushions
  • Earcups with a textured structure that reduces pressure on the ear
  • Built to stand up to intensive daily use
  • Compatible with Windows and macOS
  • Fleet management through Jabra Direct and Jabra Xpress
Ref.: 4099-413-279
Jabra Engage 40 MS Headset - USB Type-A Black (4099-413-279) — image 1
Jabra Engage 40 MS Headset - USB Type-A Black (4099-413-279) — image 2
Jabra Engage 40 MS Headset - USB Type-A Black (4099-413-279) — image 3
Jabra Engage 40 MS Headset - USB Type-A Black (4099-413-279) — image 4

Non-contractual photos

The visuals on this page are supplied by the manufacturer. They are frequently produced for a whole range — not for the exact model you are viewing: what you see in the photo is never a promise of what is included.

No exchange, return or cancellation will be accepted on the grounds that something seen in a photo (accessory, port, colour, keyboard layout, packaging…) is not found on the delivered product. Only the specifications written on the page are binding for the order.

What the image does not guarantee:

  • Staging : microphone stand, boom arm, pop filter, mounts and ambient speakers photographed are not included unless stated.
  • Quantity : the number of speakers or channels visible in the image does not necessarily match the set sold.
  • Cables and tips : the cables, adapters, ear tips and cases supplied are those listed in the specifications.
  • Specifications : Bluetooth, jack socket, USB, noise cancellation and battery life cannot be read from a photo.
  • Colour : one image often serves several colours, and the shade you see depends on studio lighting as much as on your screen settings; the colour sold is the one in the title and the specifications.
  • Props and accessories : the items shown around the product (cables, stands, decorative objects, content displayed on screen) are not included unless explicitly stated.
  • Packaging : boxes, labels and bundles change with the manufacturer's revisions: the packaging delivered may differ from the one in the photo.

What is binding: the product title, this page's technical specifications, the description and, when provided, the manufacturer's PDF datasheet available in the downloads.

The slightest doubt about a specification? Contact us before ordering and we will check for you.

(+212) 05 30 31 64 21+212 6 64 10 46 24service.client@iris.ma

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1 799,00 DHincl. VAT

Configuration · Jabra Engage 40

Limited quantity

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Earn 18 DH in loyalty credit with this purchaseHow does it work?Loyalty credit capped at 300 DH per order.

Receive it between Wed 23 Sept and Fri 25 Sept — delivery 40 DH incl. VAT all over Morocco

Delivery to your address

Receive it between Wed 23 Sept and Fri 25 Sept — delivery 40 DH incl. VAT all over Morocco

The estimate is refined using actual delivery rounds to your city.

  • Free delivery from 3 000 DH of purchases, all over Morocco.
  • Below that, the same rate in every city for parcels up to 30 kg (delivery to your home or workplace) — the exact amount is shown above, then in the basket.
  • Above 30 kg, the rate follows the parcel's weight. In Casablanca, the flat rate holds up to 120 kg.
  • You are notified by SMS, then called by the courier before your parcel is handed over (delivered by Sapress).
  • Observed delivery time: 1 to 5 working days depending on the city.
Free in-store collection: Casablanca (within 24 h) · Témara (within 48 h)

In-store collection — free

Casablanca store
We bring it to the store within 24 h
We call you as soon as it arrives in store.

Résidence Manoir des Roses, Lot. 18, Boulevard El Hachmi El Filali, Rond-point Bachkou, Casablanca

Opening hours

  • Mon–Fri: 10am – 7pm
  • Sat: 10am – 2pm
  • Closed on Sundays and public holidays

Payment on site: cash, bank card via terminal, certified cheque.

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Temara pickup point
We bring it to the store within 48 h
We call you as soon as it arrives in store.

Boulevard Hassan II, Résidence Les Perles de Témara, Immeuble 5, appartement 2, Témara

Opening hours

  • Mon–Fri: 8.30am – 1pm / 2pm – 6pm
  • Sat: 8.30am – 12.30pm
  • Closed on Sundays and public holidays

Payment on site: cash, bank card via terminal, certified cheque.

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1 year warranty — free repair in Morocco if it breaks down during the warranty period

1 year manufacturer's warranty

This product is covered for 1 year by a manufacturer's warranty (the brand's official warranty). Your iris.ma invoice serves as the warranty document: keep it safe.

A problem with your product? Don't worry: contact us by phone, WhatsApp or e-mail. Depending on the brand, we direct you either straight to the repairer appointed by the brand to fix your product, or to us — and we take care of the rest.

  • If a repair is possible, it is carried out free of charge.
  • If the product cannot be repaired, the brand offers an exchange for another product.
  • If no product is available, a refund is issued as soon as the brand confirms it.

Faulty straight out of the box? Some brands offer an immediate exchange, others a repair. Contact us to find out what applies to your product.

The warranty covers breakdowns occurring under normal use, as defined by the brand's terms. Product breakage (drop, impact, liquid…) is not covered, nor are certain consumable parts.

(+212) 05 30 31 64 21+212 6 64 10 46 24service.client@iris.ma

New, never opened — our commitment

All our products are new, delivered in their sealed original packaging.

We commit to never sending you a product that has been opened, unboxed or returned by another customer — even one “just opened for checking”.

Any doubt on delivery (damaged box, seal already opened)? Point it out to the courier or contact us immediately: we take the product back and send you another one.

Sales invoice

Every order comes with its sales invoice, included with the parcel (handed over in person for a store collection).

Ordering for a company? Using the details you give at checkout (company name and ICE), the invoice is issued in your company's name, with its ICE.

Need a quote? Request a free quote — reply within 24 working hours.

100% secure payment: Bank transfer · Bank card · Cash on delivery (deposit of 300 DH by card or bank transfer) · Certified cheque

Accepted payment methods

Bank transfer

Simply transfer the amount shown to account 007 826 0002684000000426 89 — SGM2I, Attijariwafa bank. The rest (the reference to quote, sending us the proof, tracking) is explained right after confirmation and by email. An instant transfer is recommended: it saves you 24 hours on the delivery time.

Bank card

Your everyday Moroccan bank card is enough — Visa, Mastercard or CMI, no special card required. Foreign cards are accepted too. Secure payment by Attijari Payment.

Cash on delivery (deposit of 300 DH by card or bank transfer)

Pay 300 MAD up front by card, then 1 499 MAD in cash on delivery. The deposit is not refunded if you cancel your order.

Certified cheque

Certified cheque payable to “sgm2i”. Have your bank certify the cheque, then send us a copy on WhatsApp (+212 6 64 10 46 24) or to service.client@iris.ma — we dispatch as soon as we receive it.

Cash at a bank branch

Pay the cash in at any of the 3,400 Attijariwafa Bank branches in Morocco, to the SGM2I account no. 0268 D 000 000 426. You do not need an account there: your ID and the cash are enough.

The methods offered depend on the order total and the carrier — checkout shows the final list.

Google reviews4.7(553 reviews)

Product overview

Jabra Engage 40 MS headset: a wired, Microsoft Teams-certified headset designed for contact centres and their demanding calls.
Connectivity: wired USB-A connection straight into the computer, simple and reliable.
Microphone: a boom with a 2-microphone system — one cancels background noise, the other captures your voice in all its clarity.
Comfort: ultra-light on-ear headband (45 g in mono) with angled ear cushions, designed to be worn all day without fatigue.
Online meetings: built-in call control unit to answer, mute and adjust the volume, plus a Busylight indicator that tells colleagues you are busy.
Also: SafeTone 2.0 and PeakStop hearing protection, Engage+ real-time analytics software, management via Jabra Direct and Xpress, storage pouch.

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Technical specifications

Technical specifications
Dimensions (W x D x H)167 x 160 x 54 mm (mono)
Headset frequency response50 Hz to 20 kHz (music), 100 Hz to 14 kHz (voice)
Microphone frequency response100 Hz to 14 kHz
Cable length1.6 m or 2.4 m depending on the model
Wireless technologyNone (wired headset)
Microphone type2 MEMS microphones with noise reduction during calls
Microphone sensitivity-38 dBV/Pa
Talk timeNone (wired headset)
Standby timeNone (wired headset)
Box contentsHeadset, storage pouch, warranty and warning leaflets
Weight45 g (mono), 127 g with the integrated cord
Product colourBlack
Wearing styleHeadband
TypeHeadset
ConnectorUSB-A
Headphone form factorSupra-aural (on-ear)
ListeningMono (one ear)
Noise cancellationNo noise reduction
MicrophoneBoom microphone, Noise-cancelling microphone
Technical specifications (continued)
Video conferencing compatibilityCertified for Microsoft Teams
Headphone useCalls & remote working
Ear cushionsLeatherette
Headset connectionUSB-A, with inline control unit
Adapter or receiver includedNone
Base or standNone
Headset chargingNone (wired headset)
Wireless rangeNone (wired headset)
Simultaneously connected devicesNone (wired headset)
Listening timeNone (wired headset)
Charging timeNone (wired headset)
Active noise cancellation (ANC)None (noise-isolating design)
Driver size20 mm
Hearing protectionJabra SafeTone 2.0, PeakStop 105, EU Noise at Work Directives, G616 and OSHA
Headset controlsOn the control unit: calls, mute, hold, Microsoft Teams notifications
Platform certificationsCertified for Microsoft Teams; compatible with Cisco, Unify, Zoom, Google Meet and Amazon Chime
Management softwareJabra Direct, Jabra Xpress and Engage+
Busy lightBusylight, incoming call, Microsoft Teams notifications
Warranty1 year

Specific references

EAN5706991026146

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Frequently asked questions about this product

Is the Jabra Engage 40 in this version mono or stereo?
It is the mono version, with a single ear cup: your other ear stays free to hear your team and your supervisor, which is what most contact centres look for. It is rated at 45 g on the head.
Should you choose the MS or the UC version of the Engage 40?
This version is the MS, certified for Microsoft Teams. The UC model targets other environments: it is certified for Google Meet, Zoom and Works With Chromebook. The headset is the same; the certification follows the platform you use.
Why are there two microphones on the Engage 40's boom?
Each has its own job: the first eliminates background noise, the second captures your voice. It is this division of labour that allows clear conversations from a busy call floor, and makes text transcription of the audio possible.
What does the Engage+ software add to this headset?
It analyses calls in real time and displays recommendations during the conversation: background noise level, periods of silence, interruptions and crosstalk. This lets you measure what affects the customer experience, instead of guessing.
Are the control unit's buttons programmable?
Yes. They integrate with contact centre platforms — Amazon Connect, Genesys, NICE CXone — to trigger an action in one click, such as calling a supervisor. Two speed dial numbers can be set up via Jabra Direct or through SDK integration.
Can the busylight signal anything other than a call?
Yes. It lights up red automatically during calls, but its programming can be customised through SDK integration to flag other situations: an agent being assisted by a supervisor, after-call work in progress, or availability to help a colleague.
How does this headset protect your hearing over a day of calls?
With Jabra SafeTone 2.0, which combines five mechanisms: IntelliTone 2.0 for average exposure, PeakStop 105 dB against unexpected shocks, BalancedVoice on incoming calls, conversation level normalisation and proactive protection against harmful sounds.
What is a “digital” headset at Jabra?
It is a headset whose processing chip sits in the device itself, not in the control unit or the cord. The Engage 40 is one of them: it is this design that makes real-time call analysis possible.
Can you connect this Engage 40 to a mobile phone?
This version is the USB-A model with a built-in control unit: it is meant for computers. At Jabra, connecting to a mobile phone is reserved for USB-C models without a built-in controller, on a port that supports voice calls.
Does the Engage 40 work on a Mac?
Yes, it is compatible with Macs as well as PCs. Fleet management is handled through Jabra Direct for a single workstation and through Jabra Xpress for company-wide deployment.
Do you need the control unit to access call analysis?
No. Real-time analysis remains available even when plugged directly into a laptop or a docking station, without going through the control unit. The headset can also be used with the Engage 50 II controller.
What is the difference between the Engage 40 and the Engage 50 II?
The Engage 50 II has a three-microphone system, a SmartRinger in its controller so you can hear calls when the headset is off, a padded headband on the stereo version, and it alerts you when the mic boom is badly positioned. The Engage 40 sticks to two microphones.
Can the Engage 40 stand up to daily use in a contact centre?
It has been tested for mic boom rotation and impact resistance, precisely for the days when the headset is pulled off in a hurry, moves from desk to desk and ends up at the bottom of a bag. Its textured ear cups also reduce pressure on the ear.

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