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Jabra Engage 40 Stereo MS Headset - USB-C / USB-A (4099-413-269)

Two microphones share the work: one cancels background noise, the other carries the voice. In a contact centre, the in-line control unit lets you answer, mute and adjust the volume.

  • Microsoft Teams certified
  • 2-microphone system: one removes background noise, the other carries the voice
  • Control unit built into the cable: answer, mute, adjust the volume
  • Busylight busy indicator
  • Programmable buttons, compatible with Amazon Connect, Genesys and NICE CXone
  • Weight 63 g
  • Angled cushions and textured earpieces that reduce pressure on the ear
  • Sound-isolating earpieces
  • Jabra SafeTone 2.0 hearing protection with PeakStop 105 dB
  • Real-time call analysis with the Engage+ software
  • Zoom, Google Meet and Amazon Chime certified, compatible with Cisco and Unify
  • Reinforced design for intensive contact centre use
  • Storage pouch included
Ref.: 4099-413-269
Jabra Engage 40 Stereo MS Headset - USB-C / USB-A (4099-413-269) — image 1
Jabra Engage 40 Stereo MS Headset - USB-C / USB-A (4099-413-269) — image 2
Jabra Engage 40 Stereo MS Headset - USB-C / USB-A (4099-413-269) — image 3

Non-contractual photos

The visuals on this page are supplied by the manufacturer. They are frequently produced for a whole range — not for the exact model you are viewing: what you see in the photo is never a promise of what is included.

No exchange, return or cancellation will be accepted on the grounds that something seen in a photo (accessory, port, colour, keyboard layout, packaging…) is not found on the delivered product. Only the specifications written on the page are binding for the order.

What the image does not guarantee:

  • Staging : microphone stand, boom arm, pop filter, mounts and ambient speakers photographed are not included unless stated.
  • Quantity : the number of speakers or channels visible in the image does not necessarily match the set sold.
  • Cables and tips : the cables, adapters, ear tips and cases supplied are those listed in the specifications.
  • Specifications : Bluetooth, jack socket, USB, noise cancellation and battery life cannot be read from a photo.
  • Colour : one image often serves several colours, and the shade you see depends on studio lighting as much as on your screen settings; the colour sold is the one in the title and the specifications.
  • Props and accessories : the items shown around the product (cables, stands, decorative objects, content displayed on screen) are not included unless explicitly stated.
  • Packaging : boxes, labels and bundles change with the manufacturer's revisions: the packaging delivered may differ from the one in the photo.

What is binding: the product title, this page's technical specifications, the description and, when provided, the manufacturer's PDF datasheet available in the downloads.

The slightest doubt about a specification? Contact us before ordering and we will check for you.

(+212) 05 30 31 64 21+212 6 64 10 46 24service.client@iris.ma

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1 799,00 DHincl. VAT

Configuration · Jabra Engage 40

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Receive it between Wed 23 Sept and Fri 25 Sept — delivery 40 DH incl. VAT all over Morocco

Delivery to your address

Receive it between Wed 23 Sept and Fri 25 Sept — delivery 40 DH incl. VAT all over Morocco

The estimate is refined using actual delivery rounds to your city.

  • Free delivery from 3 000 DH of purchases, all over Morocco.
  • Below that, the same rate in every city for parcels up to 30 kg (delivery to your home or workplace) — the exact amount is shown above, then in the basket.
  • Above 30 kg, the rate follows the parcel's weight. In Casablanca, the flat rate holds up to 120 kg.
  • You are notified by SMS, then called by the courier before your parcel is handed over (delivered by Sapress).
  • Observed delivery time: 1 to 5 working days depending on the city.
Free in-store collection: Casablanca (within 24 h) · Témara (within 48 h)

In-store collection — free

Casablanca store
We bring it to the store within 24 h
We call you as soon as it arrives in store.

Résidence Manoir des Roses, Lot. 18, Boulevard El Hachmi El Filali, Rond-point Bachkou, Casablanca

Opening hours

  • Mon–Fri: 10am – 7pm
  • Sat: 10am – 2pm
  • Closed on Sundays and public holidays

Payment on site: cash, bank card via terminal, certified cheque.

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Temara pickup point
We bring it to the store within 48 h
We call you as soon as it arrives in store.

Boulevard Hassan II, Résidence Les Perles de Témara, Immeuble 5, appartement 2, Témara

Opening hours

  • Mon–Fri: 8.30am – 1pm / 2pm – 6pm
  • Sat: 8.30am – 12.30pm
  • Closed on Sundays and public holidays

Payment on site: cash, bank card via terminal, certified cheque.

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1 year warranty — free repair in Morocco if it breaks down during the warranty period

1 year manufacturer's warranty

This product is covered for 1 year by a manufacturer's warranty (the brand's official warranty). Your iris.ma invoice serves as the warranty document: keep it safe.

A problem with your product? Don't worry: contact us by phone, WhatsApp or e-mail. Depending on the brand, we direct you either straight to the repairer appointed by the brand to fix your product, or to us — and we take care of the rest.

  • If a repair is possible, it is carried out free of charge.
  • If the product cannot be repaired, the brand offers an exchange for another product.
  • If no product is available, a refund is issued as soon as the brand confirms it.

Faulty straight out of the box? Some brands offer an immediate exchange, others a repair. Contact us to find out what applies to your product.

The warranty covers breakdowns occurring under normal use, as defined by the brand's terms. Product breakage (drop, impact, liquid…) is not covered, nor are certain consumable parts.

(+212) 05 30 31 64 21+212 6 64 10 46 24service.client@iris.ma

New, never opened — our commitment

All our products are new, delivered in their sealed original packaging.

We commit to never sending you a product that has been opened, unboxed or returned by another customer — even one “just opened for checking”.

Any doubt on delivery (damaged box, seal already opened)? Point it out to the courier or contact us immediately: we take the product back and send you another one.

Sales invoice

Every order comes with its sales invoice, included with the parcel (handed over in person for a store collection).

Ordering for a company? Using the details you give at checkout (company name and ICE), the invoice is issued in your company's name, with its ICE.

Need a quote? Request a free quote — reply within 24 working hours.

100% secure payment: Bank transfer · Bank card · Cash on delivery · Certified cheque

Accepted payment methods

Bank transfer

Simply transfer the amount shown to account 007 826 0002684000000426 89 — SGM2I, Attijariwafa bank. The rest (the reference to quote, sending us the proof, tracking) is explained right after confirmation and by email. An instant transfer is recommended: it saves you 24 hours on the delivery time.

Bank card

Your everyday Moroccan bank card is enough — Visa, Mastercard or CMI, no special card required. Foreign cards are accepted too. Secure payment by Attijari Payment.

Cash on delivery

Pay the courier in cash on delivery — no fee.

Certified cheque

Certified cheque payable to “sgm2i”. Have your bank certify the cheque, then send us a copy on WhatsApp (+212 6 64 10 46 24) or to service.client@iris.ma — we dispatch as soon as we receive it.

Cash at a bank branch

Pay the cash in at any of the 3,400 Attijariwafa Bank branches in Morocco, to the SGM2I account no. 0268 D 000 000 426. You do not need an account there: your ID and the cash are enough.

The methods offered depend on the order total and the carrier — checkout shows the final list.

Google reviews4.7(553 reviews)
Manufacturer's datasheetView the PDF · 194 Ko — downloadable

Product overview

Jabra Engage 40 stereo wired headset: a Microsoft Teams-certified headset designed for contact centres and call clarity.
Connectivity: wired over USB-C or USB-A, with a built-in control unit to answer, mute and adjust the volume at your fingertips.
Microphone: a 2-microphone system — one cancels background noise, the other captures your voice in all its clarity for crystal-clear calls.
Comfort: ultra-light on-ear headband (63 g) with angled ear cushions and textured earpieces that reduce pressure on the ear.
Also: built-in Busylight, Jabra SafeTone 2.0 and PeakStop hearing protection, BalancedVoice technology, Engage+ analytics software, management via Jabra Direct and Xpress.

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Technical specifications

Technical specifications
Headset frequency response50 Hz to 20 kHz (music), 100 Hz to 14 kHz (voice)
Microphone frequency response100 Hz to 14 kHz
Cable length1.6 m or 2.4 m depending on the part number
Wireless technologyNone (wired headset)
Microphone type2 noise-cancelling MEMS microphones, BalancedVoice technology
Microphone sensitivity-38 dBV/Pa
Talk timeNone (wired headset)
Standby timeNone (wired headset)
Box contentsHeadset, storage pouch, warranty and warning leaflets
Weight63 g (stereo), 144 g with the integrated cord
Wearing styleOn-ear headband
TypeHeadset
ConnectorUSB-A, USB-C
Headphone form factorSupra-aural (on-ear)
ListeningStereo (both ears)
Noise cancellationNo noise reduction
MicrophoneBoom microphone, Noise-cancelling microphone
Video conferencing compatibilityCertified for Microsoft Teams
Technical specifications (continued)
Headphone useCalls & remote working
Ear cushionsLeatherette
Headset connectionUSB-C or USB-A, with inline call control unit
Adapter or receiver includedNone
Base or standNone
Headset chargingNone (wired headset)
Wireless rangeNone (wired headset)
Simultaneously connected devicesNone (wired headset)
Listening timeNone (wired headset)
Charging timeNone (wired headset)
Active noise cancellation (ANC)None (noise-isolating design)
Driver size20 mm
Hearing protectionJabra SafeTone 2.0, PeakStop 105, EU Noise at Work Directives, G616 and OSHA
Headset controlsOn the control unit: answer, mute and volume
Platform certificationsCertified for Microsoft Teams; compatible with Cisco, Unify, Zoom, Google Meet and Amazon Chime
Management softwareJabra Direct, Jabra Xpress and Engage+
Busy lightBusylight, incoming call, Microsoft Teams notifications
Warranty1 year

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Frequently asked questions about this product

Is this Engage 40 part number stereo or mono?
It is the stereo version, with two ear cups, at a stated 63 g — compared with 45 g for the mono variant in the same range. You cover both ears when you want to shut out the office floor rather than hear your team.
How much does the whole set weigh with its control unit?
144 g in total, of which 63 g on the head: the rest is the cable and the control unit, which rest on the desk. The first figure is the one that matters for comfort, the second for what you carry around.
Does the Engage 40 Stereo connect via USB-C or USB-A?
Both connectors are listed for this part number, USB-C and USB-A alike: it fits in as well on a recent laptop as on an older desktop PC. The headset is recognised as soon as it is plugged in, with no installation or driver.
Why are there two microphones on the Engage 40's boom?
Each has its own job: the first eliminates background noise, the second delivers your voice. They are two MEMS sensors working over 100 Hz to 14 kHz, a wider range than that of an ordinary call microphone.
What does the Engage+ software add with this headset?
It analyses calls in real time and displays recommendations during the conversation: background noise, periods of silence, interruptions. It lets you measure objectively what weighs on the customer experience rather than guessing.
Can the control unit's buttons be programmed?
Yes, they integrate with contact centre platforms — Amazon Connect, Genesys, NICE CXone — to trigger an action in one click. By default, the unit handles answering calls, muting the microphone and volume.
What do the lights on the Engage 40 Stereo indicate?
Three things: the busylight, which comes on during calls, an incoming call, and Microsoft Teams notifications — the last function being specific to MS versions such as this one.
How does this headset protect hearing in a call centre?
With Jabra SafeTone 2.0 and PeakStop 105 dB, aligned with the European directive on noise at work, the G616 recommendation and OSHA thresholds. Three frameworks, not just a simple volume limit.
Does the headset press on the ears after a few hours?
Its ear cups are angled and have a textured structure designed to reduce pressure on the ear, in a noise-isolating on-ear design. Jabra developed this texture after having the headset tested by a panel of users.
Can the Engage 40 be used for listening to music?
Its 20 mm speakers cover 50 Hz to 20 kHz in music mode, compared with 100 Hz to 14 kHz in conversation mode. The headset is still built for voice — the speaker diameter is a reminder of that — but it is not limited to it.
Which platforms is the Engage 40 Stereo MS certified for?
This variant is certified for Microsoft Teams, and the range is also certified for Zoom, Google Meet, Amazon Chime and Works With Chromebook, with stated compatibility with Cisco and Unify.
What is in the box of the Engage 40 Stereo?
The headset, a storage pouch and the warranty and safety leaflet. The headset combines faux leather, PC and ABS plastics, silicone rubber, TPE and stainless steel — a build intended for intensive use.

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