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Jabra Engage 50 II Stereo UC headset with Link USB-C/A controller (5099-299-2269)

Wired stereo headset for contact centres and offices, in a UC version certified for Zoom, Google Meet, Cisco and Unify: three MEMS microphones, Busylight indicator and a Link control unit that plugs into USB-C or USB-A.

  • UC version: Zoom, Google Meet, Cisco, Unify
  • Link USB-C control unit, USB-A adapter
  • 3 MEMS microphones
  • Stereo, 20 mm speakers
  • Busylight and SmartRinger
  • 65 g headset only
  • SafeTone 2.0 and PeakStop 105
  • Engage+ and Jabra Direct software
Ref.: 5099-299-2269
2 699,00 DHincl. VAT

In stock

Earn 27 DH in loyalty credit with this purchaseHow does it work?Loyalty credit capped at 300 DH per order.

3 ways to get it

In-store collection — free

Casablanca store
Available within 24 h
We bring it there and call you when it arrives

Manoir des Roses Residence, Lot 18, El Hachmi El Filali Boulevard, Bachkou Roundabout, Casablanca

Opening hours

  • Mon–Fri: 10am – 7pm
  • Sat: 10am – 2pm
  • Closed on Sundays and public holidays

Payment on site: cash, bank card via terminal, certified cheque.

View the map on Google Maps

Témara pickup point
Available within 48 h
We bring it there and call you when it arrives

Hassan II Boulevard, Les Perles de Témara Residence, Building 5, Apartment 2, Témara

Opening hours

  • Mon–Thu: 8.30am – 6pm
  • Fri: 8.30am – 1.30pm / 2.30pm – 6pm
  • Sat: 8.30am – 12.30pm
  • Closed on Sundays and public holidays

Payment on site: cash, bank card via terminal, certified cheque.

View the map on Google Maps

Delivery anywhere in Morocco

40 DH incl. VAT

In stockReceive it between Tue 10 Nov and Thu 12 Nov ·

Delivery to your address

Receive it between Tue 10 Nov and Thu 12 Nov — delivery 40 DH incl. VAT all over Morocco

The estimate is refined using actual delivery rounds to your city.

  • Free delivery from 3 000 DH of purchases, all over Morocco.
  • Below that, the same rate in every city for parcels up to 30 kg (delivery to your home or workplace) — the exact amount is shown above, then in the basket.
  • Above 30 kg, the rate follows the parcel's weight. In Casablanca, the flat rate holds up to 120 kg.
  • You are notified by SMS, then called by the courier before your parcel is handed over (delivered by Sapress).
  • Observed delivery time: 1 to 5 working days depending on the city.

Casablanca store

Free pickup

Available within 24 hWe bring it there and call you when it arrives

Témara pickup point

Free pickup

Available within 48 hWe bring it there and call you when it arrives

2 years warranty — free repair in Morocco if it breaks down during the warranty period

2 years manufacturer's warranty

This product is covered for 2 years by a manufacturer's warranty (the brand's official warranty). Your iris.ma invoice serves as the warranty document: keep it safe.

A problem with your product? Don't worry: contact us by phone, WhatsApp or e-mail. Depending on the brand, we direct you either straight to the repairer appointed by the brand to fix your product, or to us — and we take care of the rest.

  • If a repair is possible, it is carried out free of charge.
  • If the product cannot be repaired, the brand offers an exchange for another product.
  • If no product is available, a refund is issued as soon as the brand confirms it.

Faulty straight out of the box? Some brands offer an immediate exchange, others a repair. Contact us to find out what applies to your product.

The warranty covers breakdowns occurring under normal use, as defined by the brand's terms. Product breakage (drop, impact, liquid…) is not covered, nor are certain consumable parts.

New, never opened — our commitment

All our products are new, delivered in their sealed original packaging.

We commit to never sending you a product that has been opened, unboxed or returned by another customer — even one “just opened for checking”.

Any doubt on delivery (damaged box, seal already opened)? Point it out to the courier or contact us immediately: we take the product back and send you another one.

Sales invoice

Every order comes with its sales invoice, included with the parcel (handed over in person for a store collection).

Ordering for a company? Using the details you give at checkout (company name and ICE), the invoice is issued in your company's name, with its ICE.

Need a quote? Request a free quote — reply within 24 working hours.

100% secure payment: Bank transfer · Bank card · Cash on delivery · Certified cheque

Accepted payment methods

Bank transfer

Simply transfer the amount shown to account 007 826 0002684000000426 89 — SGM2I, Attijariwafa bank. The rest (the reference to quote, sending us the proof, tracking) is explained right after confirmation and by email. An instant transfer is recommended: it saves you 24 hours on the delivery time.

Bank card

Your everyday Moroccan bank card is enough — Visa, Mastercard or CMI, no special card required. Foreign cards are accepted too. Secure payment by Attijari Payment.

Cash on delivery

Pay the courier in cash on delivery — no fee.

Certified cheque

Certified cheque payable to “sgm2i”. Have your bank certify the cheque, then send us a copy on WhatsApp (+212 6 64 10 46 24) or to service.client@iris.ma — we dispatch as soon as we receive it.

Cash at a bank branch

Pay the cash in at any of the 3,400 Attijariwafa Bank branches in Morocco, to the SGM2I account no. 0268 D 000 000 426. You do not need an account there: your ID and the cash are enough.

The methods offered depend on the order total and the carrier — checkout shows the final list.

Google reviews4.7(599 reviews)

Product overview

Wired headset for contact centres and open-plan offices: three MEMS microphones that isolate the voice, stereo sound on both ears and a Link control unit that plugs into USB-C or USB-A.
Version: UC, certified for Zoom, Google Meet, Cisco and Unify
Connection: USB-C, USB-A adapter included
Controls: answer, mute, volume and programmable button on the Link unit
Busy signal: Busylight indicator and SmartRinger
Hearing protection: SafeTone 2.0 and PeakStop 105
Weight: 65 g headset only
The stereo UC version of the Engage 50 II: choose it over the MS version when the team's telephony is not Microsoft Teams.

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Description

Jabra Engage 50 II · Reference 5099-299-2269

Both ears in the call,
only the voice in the mic.

A wired headset for desks that handle call after call: sound reaches both sides, and its three MEMS microphones are there to pull the voice away from the noise of the floor.

Jabra Engage 50 II UC stereo headset with its Link control unit and green call button
  • 3MEMS microphones for the voice
  • 65 gheadset only
  • 68 gLink control unit

Controls in your hand, not on your ear

Answering, muting the microphone, adjusting the volume or triggering the programmable button all happen on the Link unit, halfway along the cable. It also carries the Busylight indicator. Its cable ends in USB-C, with a USB-A adapter for computers without a USB-C port.

The headset is made of leatherette, polycarbonate, silicone rubber and stainless steel, and it operates from −10 to 55 °C.

Jabra Engage 50 II Link control unit with its USB-C plug and USB-A adapter

This UC version is certified for Zoom, Google Meet, Cisco and Unify, not Microsoft Teams. For a team on Teams, take the stereo MS version; to keep one ear free, the mono UC version.

All our professional headsets and the Jabra range.

Manufacturer values for the Engage 50 II stereo, reference 5099-299-2269.

Technical specifications

Technical specifications
Dimensions (W x D x H)167 x 54 x 167 mm
Headset frequency response50 Hz to 20 kHz (music), 100 Hz to 14 kHz (voice)
Microphone frequency response100 Hz to 14 kHz
Wireless technologyNone (wired headset)
Microphone type3 MEMS microphones
Microphone sensitivity-26 dBFS/Pa
Talk timeNone (wired headset)
Standby timeNone (wired headset)
Box contentsHeadset with Engage 50 II Link USB-C/A control unit, carry pouch, warranty and warning leaflets
Weight65 g headset only, 152 g with the control unit
Wearing styleHeadband
TypeHeadset
ConnectorUSB-A, USB-C
Headphone form factorSupra-aural (on-ear)
ListeningStereo (both ears)
Noise cancellationNo noise reduction
MicrophoneBoom microphone, Noise-cancelling microphone
Video conferencing compatibilityZoom certified, Certified for Google Meet, UC certified (multi-platform)
Headphone useCalls & remote working
Technical specifications (continued)
Ear cushionsLeatherette
Headset connectionUSB-C, with USB-A adapter included
Adapter or receiver includedUSB-C to USB-A adapter
Base or standNone
Headset chargingNone (wired headset)
Wireless rangeNone (wired headset)
Simultaneously connected devicesNone (wired headset)
Listening timeNone (wired headset)
Charging timeNone (wired headset)
Microphone boomBoom microphone
Active noise cancellation (ANC)None
Driver size20 mm
Hearing protectionJabra SafeTone 2.0, PeakStop 105, EU Noise at Work Directive, G616 and OSHA
Headset controlsOn the 68 g Link control unit: answer and end call, mute, volume, programmable button, SmartRinger · on-head detection
Platform certificationsCertified for Cisco, Unify, Zoom, Google Meet, Amazon Chime and Works With Chromebook
Management softwareEngage+, Jabra Direct and Jabra Xpress
Busy lightBusylight, incoming or active call, mute and hold
Warranty2 years

Specific references

MPN5099-299-2269

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Frequently asked questions about this product

What is the difference between this UC version and the MS version of the Engage 50 II?
Certification and the control unit. This UC version is certified for Zoom, Google Meet, Cisco, Unify, Amazon Chime and Works With Chromebook. The MS version is the one that carries Microsoft Teams certification, with a Teams button on the control unit and Teams notifications on the indicator light. The headset, the three microphones and the sound are the same in both versions.
Can it be connected to a computer that only has USB-A ports?
Yes. The Link control unit ends in a USB-C plug and a USB-A adapter is included in the box: the same headset plugs into a recent USB-C laptop as well as an older USB-A desktop. No sound card or jack socket is needed; everything goes through the USB connection of the control unit, which also carries the call buttons.
Does the microphone filter out the noise of an open-plan office or a call floor?
Yes, it is its strong point: three MEMS microphones work together to isolate the speaker's voice and reduce background noise, which makes the conversation clearer for the customer on the line. On the other hand, the headset itself has no active noise cancellation: it does not cut out ambient noise for the wearer.
How does the headset protect the hearing of call centre agents?
Through two built-in Jabra protections: SafeTone 2.0 and PeakStop 105. They meet the requirements of the European Noise at Work directive, the G616 standard and OSHA. This matters on a call floor, where the headset stays on all day and where a sudden sound spike on the line must not reach the agent's ear.
What are the Busylight indicator and the SmartRinger for?
The Busylight indicator lights up during a call, when a call comes in and when muted or on hold: your colleagues can see at a glance that you are busy. The SmartRinger, on the control unit, rings for an incoming call even when the headset is not on your head, so you do not miss a customer. The headset also detects whether it is being worn or lying on the desk.
Is the Engage+ software required to use this headset?
No, it plugs in and works straight away for calls. Engage+, a free download, adds real-time call analysis and on-screen guidance during the conversation. Jabra Direct, on Windows and Mac, handles settings and updates, and Jabra Xpress, on Windows, lets an IT department configure a whole fleet.

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