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Jabra Engage 50 II Mono UC Headset with USB C/A adapter (5093-299-2269)

Three microphones isolate your voice from ambient noise: this digital contact centre model adds the SmartRinger ringtone, which alerts you when the headset is resting on the desk, and real-time call analysis with the Engage+ app.

  • Mono, a single ear cup (you stay aware of the office)
  • Advanced 3-microphone system, directional voice pickup
  • Link 50 II call control unit included
  • Built-in busylight indicator
  • SmartRinger ringtone with motion detection
  • On-head detection
  • Optimised for online meetings
  • Certified for Cisco, Unify, Zoom, Google Meet and Amazon Chime
  • Real-time call analysis with the Engage+ app
  • Sound-isolating ear cups
  • Ready to use on PC and Mac
  • Weight 45 g, 132 g with the controller
  • 20 mm speaker
  • SafeTone 2.0 and PeakStop 105 hearing protection
Ref.: 5093-299-2269
2 469,00 DHincl. VAT

Configuration · Jabra Engage 50 II

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Under Law 09-08, you have the right to access, rectify and object to the processing of your personal data. This processing has been authorised by the CNDP under no. D-CE-389/2015. Learn more

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Manufacturer's datasheetView the PDF · 201 Ko — downloadable

Product overview

Jabra Engage 50 II Mono UC wired headset: a premium digital mono headset for contact centres, designed for the clearest customer calls.
Connectivity: USB-C/A plug-and-play connection on PC and Mac, with the Link 50 II call control unit to manage your calls at your fingertips.
Microphone: an advanced system of 3 MEMS microphones that captures your voice by beamforming and removes ambient noise for remarkably clear conversations.
Online meetings: compatible with Cisco, Unify, Zoom, Google Meet and Amazon Chime, to fit in with your UC platforms.
Also: busylight, SmartRinger ringtone with motion detection, noise-isolating ear cups, 20 mm speaker, ultra-light on-ear headband, SafeTone 2.0 and PeakStop 105 hearing protection, real-time call analytics via Engage+.

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Technical specifications

Technical specifications
Dimensions (W x D x H)167 x 54 x 160 mm
Headset frequency response50 Hz to 20 kHz (music), 100 Hz to 14 kHz (voice)
Microphone frequency response100 Hz to 14 kHz
Cable length1.2 m, 1.6 m or 2.4 m depending on the part number
Wireless technologyNone (wired headset)
Microphone type3 MEMS microphones
Microphone sensitivity-26 dBFS/Pa
Talk timeNone (wired headset)
Standby timeNone (wired headset)
Box contentsHeadset, USB controller (call control unit), storage pouch, warranty and warning leaflets
Weight45 g headset only, 132 g with the control unit on the cable
Wearing styleHeadband
TypeHeadset
ConnectorUSB-A, USB-C
Headphone form factorSupra-aural (on-ear)
ListeningMono (one ear)
Noise cancellationNo noise reduction
MicrophoneBoom microphone, Noise-cancelling microphone
Video conferencing compatibilityZoom certified, Certified for Google Meet, UC certified (multi-platform)
Technical specifications (continued)
Headphone useCalls & remote working
Headset connectionUSB-C or USB-A, plug-and-play without driver
Adapter or receiver includedNone
Base or standNone
Headset chargingNone (wired headset)
Wireless rangeNone (wired headset)
Simultaneously connected devicesNone (wired headset)
Listening timeNone (wired headset)
Charging timeNone (wired headset)
Microphone boomBoom microphone
Active noise cancellation (ANC)None (noise-isolating design)
Driver size20 mm
Hearing protectionJabra SafeTone 2.0, PeakStop 105, EU Noise at Work Directive, G616 and OSHA
Headset controlsOn the 68 g inline control unit: calls, mute and hold, with one programmable button · wear detection
Platform certificationsCertified for Cisco, Unify, Zoom, Google Meet, Amazon Chime and Works With Chromebook
Management softwareEngage+, Jabra Direct, Jabra Xpress and Jabra SDK
Busy lightBusylight and incoming call
Warranty1 year

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Under Law 09-08, you have the right to access, rectify and object to the processing of your personal data. This processing has been authorised by the CNDP under no. D-CE-389/2015. Learn more

Frequently asked questions about this product

What do three microphones bring to this mono Engage 50 II?
An advanced 3-MEMS-microphone system with directional pickup: it locates your voice and suppresses sound coming from elsewhere. It is a step up from the two microphones of the Engage 40.
What is the SmartRinger feature on this headset?
A motion-sensing ringer: the headset knows whether it is being worn or lying on the desk and rings the call where you are. No more missed calls because the headset was on the table.
Is the Link 50 II controller supplied with this model?
Yes, the Link 50 II call control unit comes with the headset: it handles answer, volume and mute. The stated weight goes from 45 g for the headset alone to 132 g with this controller.
Why a single ear cup on this high-end model?
Because the job requires it: at reception or in a contact centre, you need to hear what is going on around you while on a call. The single ear cup is also sound-isolating, for call clarity.
How does it connect to the company's workstations?
Via USB-C or USB-A — the adapter is included — and it is plug-and-play on PC and Mac. Nothing to install, which makes equipping an entire floor simpler.
Which platforms is this headset certified for?
Cisco, Unify, Zoom, Google Meet and Amazon Chime: the main contact centre and online meeting platforms are covered.
What is real-time call analytics?
A feature of the Engage+ application: it measures the conversation as it unfolds and guides the agent. It is managed on the software side, with the headset supplying the data from the line.
How can you tell from a distance that an agent is on a call?
By the built-in busylight, which lights up during the call. The same lights signal incoming calls and, depending on the reference, Microsoft Teams notifications.
Is hearing protected on this call centre model?
Yes: SafeTone 2.0 and PeakStop 105, with compliance with the European regulations on noise at work, the G616 standard and OSHA rules.
Is this Jabra Engage 50 II Mono UC new and under warranty?
Yes, new in its original Jabra packaging, Link 50 II controller and pouch included. Your invoice serves as the warranty document and covers 1 year on reference 5093-299-2269.

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