Alcatel-Lucent Enterprise 8018 DeskPhone PoE IP phone (3MG27201AA)
Compact IP phone for Alcatel-Lucent Enterprise servers (OXO Connect, OmniPCX Office RCE and Enterprise): 128 x 64 backlit display, wideband HD hands-free audio, two Gigabit ports, class 1 PoE power and a USB port for a headset.
Works with OXO Connect, OmniPCX Office RCE and Enterprise
Desk IP phone for Alcatel-Lucent Enterprise installations, at reception, in a private office or a hotel room: wideband HD audio, two Gigabit ports and PoE power over the network cable. Compatibility: OXO Connect, OmniPCX Office RCE and OmniPCX Enterprise, in IP NOE or SIP Display: 2.4-inch 128 x 64 backlit LCD, six soft keys around it Keys: 4 programmable keys with LED, F1 and F2 keys, dial by name Network: 2 RJ-45 10/100/1000 ports, the computer plugs in behind the phone Power: PoE class 1, under 3.84 W Audio: full-duplex hands-free, noise reduction, USB port for a headset A compact Alcatel-Lucent Enterprise phone, also designed for hotel and hospital bedsides, with a clip and faceplate that can carry the establishment's logo.
The 8018 DeskPhone is a compact IP phone: a readable display, true hands-free and everything it takes to register on an OXO Connect or an OmniPCX. It suits a private office, a reception desk or a hotel room.
675 ghandset included
2.4 inches128 x 64 backlit display
2 portsEthernet 10/100/1000
3.84 Wat most, on PoE class 1
A single cable to the desk
The phone draws its power from the network socket, under the 802.3af standard: plugged into a PoE switch, it needs no power brick. Its second RJ-45 port connects the computer next to it to the network, through the built-in switch. One wall socket is therefore enough for both the phone and the PC.
The headset plugs in over USB
The side of the 8018 carries a USB port designed for audio: a headset, a speaker or a hands-free kit connect to it, and the same port slowly charges a smartphone. Without a headset, the wideband loudspeaker works in full duplex, with noise reduction and echo cancellation: both parties can speak at the same time without cutting each other off.
The USB port, on the side of the phone, and the stand that tilts the display at 45°.
Six keys around the display, four at your command
The 2.4-inch display is framed by six soft keys that change role with the call. The four-way navigator, the OK and cancel keys and the 123 ↔ abc key let you call a colleague by name. Four programmable keys with LED, under their clear cover, take the most used numbers or features, with their paper label.
The backlit display and the four-way navigator.
In the colours of the hotel or the company
The clip and faceplate of the 8018 can be customised with the establishment's logo, which makes it a natural bedside phone for a hotel or hospital room. On the wall, with its mounting kit, it protrudes only 100 mm, handset included.
Supported servers
OXO Connect, OmniPCX Office RCE and Enterprise
Protocols
IP NOE or SIP
Call LED
visible from front and back
On the wall
100 mm deep, 3MG27210AA kit
In the box
phone, handset, stand, Ethernet cable
The 8018 registers on an Alcatel-Lucent Enterprise server: you need OXO Connect version 2 or later, OmniPCX Office RCE 10.3 or later, or OmniPCX Enterprise 11.2.1 or later. Check your PBX version before ordering, and plan for the 3MG27006xx adapter if your switch does not provide PoE.
G.711 (A-law and µ-law), G.729ab, G.722; VAD and DTX for all codecs
VoIP protocols
IP NOE or SIP (RFC 3550, 2833, 3261, 3263, 3264, 3265, 3515, 3892, 3960, 4566, 5359, 6086)
Call management
F1 and F2 keys or hold and transfer, call pickup key, end call key, dial by name
Supported network protocols
DHCP (RFC 2131) and static IP, LLDP-MED IPv4/IPv6 with automatic VLAN acquisition, IEEE 802.1p/Q, 802.1x
Network interfaces
2 RJ-45 Ethernet 10/100/1000 ports (network and PC through the built-in switch)
Weight
675 g (handset included)
Security
Basic or Digest authentication and 802.1x (MD5, EAP-TLS), TLS 1.2 and SRTP, SHA-2, SSH v2, IPsec VPN, protection against denial of service and ARP spoofing, X509v3 certificate installed
Programmable keys
4 programmable keys with LED and paper label, 6 soft keys around the display
Talk time
Not applicable (wired phone powered over PoE)
Standby time
Not applicable (wired phone powered over PoE)
Technical specifications (continued)
Box contents
8018 phone, comfort handset, stand, clear cover with two double-sided paper labels, Ethernet cable, safety sheet
Product colour
Moon Grey
Power supply
PoE IEEE 802.3af class 1; power adapter optional
Compatibility
OmniPCX Enterprise 11.2.1 and later, OTBE R2.2 and later, OmniPCX Office RCE 10.3 and later, OXO Connect 2 and later
Manufacturer part number
3MG27201AA
Mounting
On a desk (45° stand), wall mounting with the 3MG27210AA kit sold separately
Operating temperature
-5 °C to +45 °C
Operating humidity
5% to 95%
PoE power
Yes
Device type
Desk phone
Headset jack
USB
Display type
Monochrome display
Network port
2 Gigabit ports
Power supply included
No: powered over PoE, 3MG27006xx power adapter optional
Audio processing
Smart noise reduction, acoustic echo cancellation, hearing aid compatibility (HAC)
Audio bandwidth
Wideband HD audio (G.722) on handset and loudspeaker
Connectivity
RJ-9 for the corded handset, 1 USB port (1.1/2.0) for a headset, speaker or slow charging of a smartphone
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Frequently asked questions about this product
Which PBXs is the 8018 DeskPhone compatible with?
It registers on OXO Connect (version 2 and later), OmniPCX Office RCE (10.3 and later), OmniPCX Enterprise (11.2.1 and later) and OpenTouch Business Edition (R2.2 and later). It talks to the server either with the IP NOE protocol or with SIP.
Does the 8018 need a power adapter?
Not on a PoE switch: the 8018 draws its power from the Ethernet cable (802.3af standard, class 1), and its consumption stays under 3.84 W. Where the network offers no PoE, add the Alcatel-Lucent 3MG27006xx adapter, sold separately: it is not supplied with the phone.
Can a headset be connected to the 8018?
Yes, through its USB port (1.1/2.0), designed for audio equipment: headset, loudspeaker or hands-free kit. The same port slowly charges a smartphone.
Can a computer be connected to the 8018?
Yes: the phone has two RJ-45 Ethernet 10/100/1000 ports, one to the network, the other to the PC through its built-in switch. A single network socket at the desk is therefore enough for both the phone and the computer.
Can the 8018 be wall-mounted?
Yes, with the 3MG27210AA wall mounting kit, sold separately: the phone then protrudes only 100 mm from the wall, handset included. On a desk, its stand tilts the display at 45°.
What is in the 8018 DeskPhone box?
You get the phone and its corded comfort handset, the stand, a clear cover with two paper labels printed on both sides to name the keys, an Ethernet cable and the safety sheet. The power adapter must be ordered separately.
Ten monitoring keys flag busy extensions at a glance. Gigabit ports with power over the network cable, and a mains adapter supplied in the box all the same.
•10 monitoring keys (BLF) with indicator lights
•2.7-inch backlit graphical LCD display (132 x 64)
Supplied without a mains adapter: the phone is powered by the network cable. The second Ethernet port passes the connection on to the computer, and the front faceplate can be swapped to carry your logo.
•Power over the network cable (PoE 802.3af class 1), no mains adapter included
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Two displays side by side: the main colour one for calls, the second for monitoring keys. Built-in dual-band Wi-Fi and Bluetooth, Gigabit ports powered over the network.
•Up to 6 SIP accounts on 4 line keys
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•Digital monitoring keys (BLF) on the second display
Powered by the network cable, with no power socket needed nearby. Conferencing for five, a headset port with electronic hook switch and mass deployment through the GDMS cloud.