Skip to main content

Welcome to the new iris.ma

We rebuilt everything for you

Same team, same standards

Pay nowView my order
iris.ma — The Tech ExpertBack to school
Menu
Visit the Alcatel store

Alcatel IP12 One-piece IP Phone Black, PoE (ATL1425345)

2 SIP accounts, a 600-entry call log, a dual-colour LED indicator and HD sound in hands-free mode.

  • 2 SIP accounts
  • 600-entry call log
  • Dual-colour LED indicator
  • HD sound in hands-free mode
Ref.: ATL1425345
Alcatel IP12 One-piece IP Phone Black, PoE (ATL1425345) — image 1
Alcatel IP12 One-piece IP Phone Black, PoE (ATL1425345) — image 2
Alcatel IP12 One-piece IP Phone Black, PoE (ATL1425345) — image 3
Alcatel IP12 One-piece IP Phone Black, PoE (ATL1425345) — image 4
Alcatel IP12 One-piece IP Phone Black, PoE (ATL1425345) — image 5

Non-contractual photos

The visuals on this page are supplied by the manufacturer. They are frequently produced for a whole range — not for the exact model you are viewing: what you see in the photo is never a promise of what is included.

No exchange, return or cancellation will be accepted on the grounds that something seen in a photo (accessory, port, colour, keyboard layout, packaging…) is not found on the delivered product. Only the specifications written on the page are binding for the order.

What the image does not guarantee:

  • Colour : one image often serves several colours, and the shade you see depends on studio lighting as much as on your screen settings; the colour sold is the one in the title and the specifications.
  • Props and accessories : the items shown around the product (cables, stands, decorative objects, content displayed on screen) are not included unless explicitly stated.
  • Packaging : boxes, labels and bundles change with the manufacturer's revisions: the packaging delivered may differ from the one in the photo.

What is binding: the product title, this page's technical specifications, the description and, when provided, the manufacturer's PDF datasheet available in the downloads.

The slightest doubt about a specification? Contact us before ordering and we will check for you.

(+212) 05 30 31 64 21+212 6 64 10 46 24service.client@iris.ma

See our terms and conditions of sale.

1/5
875,00 DHincl. VAT

On order — delivery within 3 à 6 semaines

Quantity
Order on WhatsAppOn WhatsAppQuick reply

Earn 9 DH in loyalty credit with this purchaseHow does it work?Loyalty credit capped at 300 DH per order.

Delivery within 3 to 6 weeks — delivery 40 DH incl. VAT all over Morocco

Delivery to your address

The estimate is refined using actual delivery rounds to your city.

  • Free delivery from 3 000 DH of purchases, all over Morocco.
  • Below that, the same rate in every city for parcels up to 30 kg (delivery to your home or workplace) — the exact amount is shown above, then in the basket.
  • Above 30 kg, the rate follows the parcel's weight. In Casablanca, the flat rate holds up to 120 kg.
  • You are notified by SMS, then called by the courier before your parcel is handed over (delivered by Sapress).
  • Observed delivery time: 1 to 5 working days depending on the city.

1 year warranty — free repair in Morocco if it breaks down during the warranty period

1 year manufacturer's warranty

This product is covered for 1 year by a manufacturer's warranty (the brand's official warranty). Your iris.ma invoice serves as the warranty document: keep it safe.

A problem with your product? Don't worry: contact us by phone, WhatsApp or e-mail. Depending on the brand, we direct you either straight to the repairer appointed by the brand to fix your product, or to us — and we take care of the rest.

  • If a repair is possible, it is carried out free of charge.
  • If the product cannot be repaired, the brand offers an exchange for another product.
  • If no product is available, a refund is issued as soon as the brand confirms it.

Faulty straight out of the box? Some brands offer an immediate exchange, others a repair. Contact us to find out what applies to your product.

The warranty covers breakdowns occurring under normal use, as defined by the brand's terms. Product breakage (drop, impact, liquid…) is not covered, nor are certain consumable parts.

(+212) 05 30 31 64 21+212 6 64 10 46 24service.client@iris.ma

New, never opened — our commitment

All our products are new, delivered in their sealed original packaging.

We commit to never sending you a product that has been opened, unboxed or returned by another customer — even one “just opened for checking”.

Any doubt on delivery (damaged box, seal already opened)? Point it out to the courier or contact us immediately: we take the product back and send you another one.

Sales invoice

Every order comes with its sales invoice, included with the parcel (handed over in person for a store collection).

Ordering for a company? Using the details you give at checkout (company name and ICE), the invoice is issued in your company's name, with its ICE.

Need a quote? Request a free quote — reply within 24 working hours.

100% secure payment: Bank transfer · Bank card

Accepted payment methods

Bank transfer

Simply transfer the amount shown to account 007 826 0002684000000426 89 — SGM2I, Attijariwafa bank. The rest (the reference to quote, sending us the proof, tracking) is explained right after confirmation and by email. An instant transfer is recommended: it saves you 24 hours on the delivery time.

Bank card

Your everyday Moroccan bank card is enough — Visa, Mastercard or CMI, no special card required. Foreign cards are accepted too. Secure payment by Attijari Payment.

Cash at a bank branch

Pay the cash in at any of the 3,400 Attijariwafa Bank branches in Morocco, to the SGM2I account no. 0268 D 000 000 426. You do not need an account there: your ID and the cash are enough.

The methods offered depend on the order total and the carrier — checkout shows the final list.

Google reviews4.7(553 reviews)
Manufacturer's datasheetView the PDF · 204 Ko — downloadable

Product overview

Streamline your company's communications with the Alcatel IP12 one-piece IP phone in black, with PoE. Equipped with two SIP accounts and crystal-clear HD sound in hands-free mode, this phone handles calls efficiently with a 600-entry call log. The two-colour LED indicator and easy installation via PoE provide clear visibility and simple use. Ideal for offices of all sizes, it combines functionality and reliability to meet everyday communication needs.

See all the specifications ↓
Request a quote

Be notified of a price drop

Share:

Technical specifications

Technical specifications
Operating systemNone (proprietary firmware)
DisplayNone
Dimensions (W x D x H)55.8 x 215 x 57.8 mm
Video resolutionNone (device has no camera)
SIP accounts2 SIP accounts
Wireless technologyNone (wired device)
Power consumption0.9 to 1.65 W idle, 1.8 to 2.95 W peak
SpeakerYes, hands-free with dedicated key
Voice codecsG.711a/u, G.726, G.729A, iLBC, and wideband G.722 and OPUS
VoIP protocolsSIP v2 over UDP, TCP and TLS
Call managementHold, mute, three-way conference, call forwarding, auto answer, last number recall (redial), multicast intercom, IP call, direct line (hotline), shared desk (hot desking), dial plan, distinctive ringing
Local conferencing3 participants
Supported network protocolsSIPv2 over UDP/TCP/TLS, RTP/RTCP/SRTP, STUN, DHCP, IPv6, LLDP, PPPoE, 802.1x, L2TP, OpenVPN, SNTP, FTP/TFTP, HTTP/HTTPS, TR-069
Network interfaces1 auto-sensing Ethernet port, 10/100 Mbps
SecurityTLS, SRTP, HTTPS with mutual certificate authentication, certificate based on the device's MAC address, 802.1x network access control, VLAN, QoS
Technical specifications (continued)
Programmable keys1 programmable function key and 10 indirect memories configurable from the web interface
Talk timeNone (phone permanently powered)
Standby timeNone (phone permanently powered)
Product colourBlack
Power supplyIEEE 802.3af Class 1 PoE, or 5 V DC / 2,000 mA power adapter (100-240 V AC input)
MountingDesktop or wall-mounted
PoE powerYes
Device typeDesk phone
Power supply includedPower adapter NOT included, to be ordered separately (powered by PoE)
Wireless rangeNone (wired device)
Audio processingAcoustic echo canceller (AEC), voice activity detection (VAD), comfort noise generation (CNG), background noise estimation (BNE), noise reduction (NR), packet loss concealment (PLC) and dynamic adaptive jitter buffer
Supported handsetsNone (standalone device)
Audio bandwidthHD sound, wideband audio (G.722 and OPUS codecs)
Connectivity1 RJ-11 jack for the handset and 1 power jack (5 V DC)
Warranty1 year

Downloads

Customer reviews

No reviews yet

Be the first to review this product and help other customers.

Write a review
Your rating
5/5

Shown publicly with your review.

Never published — a confirmation email will be sent to you.

Tell us about the product — in a few lines:

  • what you liked in everyday use;
  • the quality and performance you found;
  • who you would recommend it to, and why.

A question about an order, a delivery or a payment? Write to us and we will reply to you directly.

Under Law 09-08, you have the right to access, rectify and object to the processing of your personal data. This processing has been authorised by the CNDP under no. D-CE-389/2015. Learn more

Frequently asked questions

What are the delivery times and fees?
Delivery all over Morocco within 1 to 5 working days, at the same rate in every city for parcels up to 30 kg — and free delivery from 3 000 dh of purchases. Above 30 kg, the rate follows the weight and is shown on the product page and in the basket. You are notified by SMS, then called by the courier.
Is the product new and under warranty?
Yes: a new, genuine product, delivered in its original packaging with an invoice. The invoice serves as the warranty document (1 year) with the manufacturer's after-sales service in Morocco.
Can I collect my order in store?
Yes, at the Casablanca store (Mon–Fri 10am–7pm · Sat 10am–2pm) or the Témara collection point (Mon–Fri 8.30am–1pm / 2–6pm · Sat 8.30am–12.30pm). Payment on site: cash, bank card via terminal, certified cheque.
Which payment methods do you accept?
Bank card online (secure Attijari Payment), cash on delivery, bank transfer and certified cheque. All our prices are in dirhams, VAT included.
Can I get an invoice in my company's name (with its ICE)?
Yes. Provide your company's legal name and ICE when ordering: the invoice is issued in its name and enclosed with the parcel (handed over with the order for in-store collection). Companies and public bodies can also request a quote — reply within 24 working hours.

Trending

View the Alcatel archive

Estimate the delivery time for your city:

Chat on WhatsApp

Scan with my phone

The simplest way: open your phone camera and point it at this code. The chat opens with your message ready.

Open WhatsApp Web

Works if your phone is already linked to this computer.

Prefer to call? (+212) 05 30 31 64 21