POLY CCX 400 Professional Multimedia Phone with Open SIP, PoE compatible (849A1AA)
Touch interface with nothing to learn: the 5-inch colour display shows contacts and meetings, and Acoustic Fence noise reduction keeps the hubbub of the floor away.
24 lines
5-inch colour LCD touchscreen (720 x 1280)
Power over the network cable (PoE)
Two Gigabit Ethernet ports
RJ9 headset socket and USB 2.0 port
Poly HD Voice and Acoustic Clarity high-definition audio
Acoustic Fence background noise reduction
256-bit AES, SRTP and TLS encryption
Supplied with the handset, the stand and the network cable
Wall mounting kit available as an option
Ref.: 849A1AA
Out of stock
1/3
4 039,00 DHincl. VAT
Out of stock
Product overview
An even better-value entry-level device The Poly CCX 400 is an easy-to-use entry-level business phone. Its interface is simple and intuitive. Your contacts and meetings appear with a simple swipe or tap on a colour touchscreen. - Hear every nuance with Poly HD Voice and Poly Acoustic Clarity technologies. Poly Acoustic Fence technology reduces distracting background noise and makes calls more pleasant. - Enjoy an ergonomic design and an intuitive touch interface that spares you from learning new features. With a phone this simple, collaboration and productivity can only improve.
5-inch (12.7 cm) multi-touch colour LCD, 720 x 1280, 9:16 aspect ratio
Video resolution
None (device has no camera)
SIP accounts
24 SIP registrations
Wireless technology
None (wired device)
Speaker
Full-duplex hands-free (Poly Acoustic Clarity)
Voice codecs
G.711 (A-law and µ-law), G.722, G.722.1, G.729AB, iLBC, OPUS
VoIP protocols
SIP (IETF SIP, RFC 3261 and associated RFCs)
Call management
Call transfer, hold, call forwarding, park, pickup, caller ID (RFC8225 classifications: trusted, unknown, SPAM), distinctive incoming call treatment, do not disturb, one-touch speed dial, redial, shared calls and boss-admin feature
Supported network protocols
IPv4, IPv6, UDP, DNS-SRV, RTP and RTCP, DHCP (network configuration and VLAN discovery), LLDP-MED, FTP/TFTP/HTTP/HTTPS central provisioning, SNTP, 802.1p/Q (VLAN) and Layer 3 TOS quality of service, Syslog logging, call server redundancy
Network interfaces
2 RJ-45 10/100/1000BASE-TX Mbps Ethernet ports
Security
802.1X authentication and EAPOL media encryption via SRTP, encrypted configuration files, secure HTTPS provisioning, password login, certified software executables, TLS
Talk time
None (phone permanently powered)
Standby time
None (phone permanently powered)
Box contents
Console, handset with cord, desk stand, CAT-5E LAN network cable, setup sheet
Product colour
Black
Technical specifications (continued)
Power supply
Built-in auto-sensing IEEE 802.3af Class 0 PoE, 13 W maximum
Mounting
Desktop (adjustable stand, 2 positions)
PoE power
Yes
Device type
Desk phone
Headset jack
RJ9
Display type
Colour touchscreen
Network port
2 Gigabit ports
Power supply included
Power adapter NOT included, powered by PoE
Audio processing
Full duplex, echo and ambient noise suppression (Poly Acoustic Clarity), Poly Acoustic Fence on the handset and wired headset, Poly NoiseBlockAI on the speaker
Management software
Poly Lens
Supported handsets
None (standalone device)
Audio bandwidth
TIA-920 compliant wideband audio, type 1 (IEEE 1329 full duplex), Poly HD Voice
Connectivity
1 RJ-9 headset jack, 1 EHS electronic hook switch port (optional adapter), 1 USB 2.0 Type-A port
Warranty
1 year
Specific references
EAN
197497506297
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Frequently asked questions
What are the delivery times and fees?
Delivery all over Morocco within 1 to 5 working days, at the same rate in every city for parcels up to 30 kg — and free delivery from 3 000 dh of purchases. Above 30 kg, the rate follows the weight and is shown on the product page and in the basket. You are notified by SMS, then called by the courier.
Is the product new and under warranty?
Yes: a new, genuine product, delivered in its original packaging with an invoice. The invoice serves as the warranty document (1 year) with the manufacturer's after-sales service in Morocco.
Can I collect my order in store?
Yes, at the Casablanca store (Mon–Fri 10am–7pm · Sat 10am–2pm) or the Témara collection point (Mon–Fri 8.30am–1pm / 2–6pm · Sat 8.30am–12.30pm). Payment on site: cash, bank card via terminal, certified cheque.
Which payment methods do you accept?
Bank card online (secure Attijari Payment), cash on delivery, bank transfer and certified cheque. All our prices are in dirhams, VAT included.
Can I get an invoice in my company's name (with its ICE)?
Yes. Provide your company's legal name and ICE when ordering: the invoice is issued in its name and enclosed with the parcel (handed over with the order for in-store collection). Companies and public bodies can also request a quote — reply within 24 working hours.
Two displays side by side: the main colour one for calls, the second for monitoring keys. Built-in dual-band Wi-Fi and Bluetooth, Gigabit ports powered over the network.
•Up to 6 SIP accounts on 4 line keys
•2.8-inch colour LCD display (320 x 240) alongside a second 2.4-inch display
•Digital monitoring keys (BLF) on the second display
Forty built-in BLF keys, extendable with a GBX20 module to monitor even more extensions. 4.3-inch colour display, built-in dual-band Wi-Fi and Bluetooth, two Gigabit ports and a 12 V power supply included.
Built-in Bluetooth for pairing a headset, 8 hours of talk time and 200 hours on standby. Roaming carries the call from one access point to the next, and the dual microphone filters out workshop noise.
See at a glance who is on a call: 8 dual-colour monitoring keys, 3 SIP accounts, built-in Bluetooth and two Gigabit ports powered by the network cable.
Ten monitoring keys flag busy extensions at a glance. Gigabit ports with power over the network cable, and a mains adapter supplied in the box all the same.
Interchangeable faceplates and 24 digital BLF keys to follow a whole team's activity. 2.4-inch colour display, two Gigabit ports powered by the network cable and a 5 V mains adapter included.
Supplied without a mains adapter: the phone is powered by the network cable. The second Ethernet port passes the connection on to the computer, and the front faceplate can be swapped to carry your logo.
•Power over the network cable (PoE 802.3af class 1), no mains adapter included
•40 built-in digital BLF keys
•GBX20 expansion module available, 40 keys per module
Ten monitoring keys flag busy extensions at a glance. Gigabit ports with power over the network cable, and a mains adapter supplied in the box all the same.
•10 monitoring keys (BLF) with indicator lights
•2.7-inch backlit graphical LCD display (132 x 64)
Interchangeable faceplates and 24 digital BLF keys to follow a whole team's activity. 2.4-inch colour display, two Gigabit ports powered by the network cable and a 5 V mains adapter included.
Supplied without a mains adapter: the phone is powered by the network cable. The second Ethernet port passes the connection on to the computer, and the front faceplate can be swapped to carry your logo.
•Power over the network cable (PoE 802.3af class 1), no mains adapter included
Powered by the network cable, with no power socket needed nearby. Conferencing for five, a headset port with electronic hook switch and mass deployment through the GDMS cloud.
Forty built-in BLF keys, extendable with a GBX20 module to monitor even more extensions. 4.3-inch colour display, built-in dual-band Wi-Fi and Bluetooth, two Gigabit ports and a 12 V power supply included.
See at a glance who is on a call: 8 dual-colour monitoring keys, 3 SIP accounts, built-in Bluetooth and two Gigabit ports powered by the network cable.
Two displays side by side: the main colour one for calls, the second for monitoring keys. Built-in dual-band Wi-Fi and Bluetooth, Gigabit ports powered over the network.
•Up to 6 SIP accounts on 4 line keys
•2.8-inch colour LCD display (320 x 240) alongside a second 2.4-inch display
•Digital monitoring keys (BLF) on the second display
Simplicity first: two calls displayed, three programmable keys and a 2.95-inch screen. Three-party conference, headset socket compatible with Plantronics EHS and a power supply in the box.
For desks with light to moderate call volumes: the essential call features, with no superfluous settings. Two switched 10/100 ports let you plug the computer in behind the phone, which is powered by the network cable.
•2 SIP accounts and 2 line keys
•Built-in PoE: powered by the network cable
•2 switched 10/100 Ethernet ports, computer can be daisy-chained