Computer, desk phone and mobile handled from a single headset, up to 180 m from the base and 14 h of talk time. Two noise-cancelling microphones, soft leatherette ear cushions and a busylight so you are no longer disturbed.
Mono, a single earcup (you stay aware of the office)
Triple connection: computer, desk phone and mobile at the same time
Range 180 m in open field, 55 m in an office building
Battery life up to 14 h talk time, 44 h standby
Fast charging: 50% in 30 min
Two noise-cancelling microphones with own-voice detection
Certified for Webex, Avaya, Alcatel-Lucent Enterprise and Enreach
Visible busylight that shows you are on a call
Soft leatherette ear cushions that reduce noise
Super wideband sound
Conference with up to 4 headsets on the same base
Protected pairing, 128-bit authentication and DECT security certification
Weight 100 g
ActiveGard hearing protection against acoustic shocks
Wireless monaural headset EPOS IMPACT SDW 5036: a premium DECT headset that frees you from your desk while keeping one ear on your surroundings. Connectivity:wireless DECT link via a base station with triple connectivity to computer, desk phone and mobile, and up to 180 m of range in open field. Microphone:dual-microphone noise-cancelling system and voice detection that filter out open-plan chatter for clear calls. Comfort & battery life: soft faux-leather ear cushions, up to 14 hours of talk time and charging to 50% in 30 minutes. Also: super-wideband sound, busy light, conferencing with up to 4 headsets, ActiveGard protection, managed via EPOS Connect and EPOS Manager.
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Frequently asked questions about this product
Does this SDW 5036 handle the desk phone, the PC and the mobile together?
Yes, that is its triple connectivity: the base station connects the desk phone, the computer or softphone and the mobile phone, all reachable from the same headset, without replugging anything.
Why a single earpiece on this high-end model?
To keep one ear on your surroundings: you hear the team, a visitor, a colleague speaking to you. It is the format chosen for reception desks and shared open-plan floors.
What battery life does this headset offer depending on the audio mode?
14 h in narrowband, 12 h in density-optimised wideband, 11.5 h in wideband and 9 h in super-wideband, with 44 h on standby. The wider the sound, the harder the battery works.
How far can you move away with this SDW 5036?
180 m in open space and 55 m in an office building. On a partitioned floor, the second figure is the one that counts — it still gives you enough to cross the floor while staying on the call.
Is recharging quick between two rounds of calls?
Yes: 50% battery in 30 minutes on the base. The lithium-polymer battery is also replaceable by after-sales service, which extends the headset's life accordingly.
How does the mic tell my voice apart from ambient noise?
With two noise-reducing microphones combined with own-voice detection: the system recognises the user's speech and rejects the rest, including nearby conversations.
Which platforms is this SDW 5036 certified for?
It is UC optimised and certified for Webex, Avaya, Alcatel-Lucent Enterprise and Enreach — the standards found in contact centres and in SMEs equipped with business telephony.
How do you signal that you do not want to be disturbed?
The headset has a busy light that comes on as soon as you are on a call, and the soft faux-leather ear cushions reduce the noise reaching you. The two work together against interruptions.
Is the wireless link protected against eavesdropping?
Pairing is protected, authentication relies on 128-bit keys and the link carries DECT Security certification. Pairing, the most exposed link in any wireless system, is the first thing to be locked down.
Can several headsets join the same call?
Yes, up to four headsets from the range on the same base station: this is how you set up a second listener or train a new agent without additional equipment.
100 g on one ear only: is it comfortable?
That is the stated weight of this monaural version — noticeably less than the 136 g of the binaural version in the same range. The ear cushion is made of soft faux leather and rests on the ear.
Is this EPOS IMPACT SDW 5036 new and under warranty?
Yes, new in its original EPOS packaging with its base station, power supply, USB cable and dongle. Your invoice serves as the warranty document and covers 1 year for reference 1001025.
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One ear stays free during the call: four mics and NoiseBlockAI filter out chatter and wind. 10 h of talk time, 30 h with the included wireless charging case, and a USB-C dongle for the computer.
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•Built-in control unit: answer, mute the mic, adjust the volume
150 m of range around its DECT radio base, enough to step away from the desk and stay on the call. 13 hours of talk time, a replaceable battery and a busy light against interruptions: a high-end choice for a call centre.
•Mono, a single earpiece (you stay aware of the office)
One ear stays free during the call: four mics and NoiseBlockAI filter out chatter and wind. 10 h of talk time, 30 h with the included wireless charging case, and a USB-C dongle for the computer.
The DECT USB adapter plugs in with no installation and reaches up to 150 m. 13 h of talk time, a replaceable battery and a dual microphone that removes background noise.
Two microphones share the work in a contact centre: one erases the background noise, the other conveys your voice. Built-in call control unit, busylight and real-time call analysis with the Engage+ software.
Microsoft Teams certified, for calls and concentration in an open-plan office: noise-cancelling microphone, leatherette ear cushions that damp the background noise and an in-line controller for volume, calls and mute.
Volume and mute are set straight on the cable, with an indicator light as a reminder that the mic is off. Padded leatherette earpads and 2.4 m of cable to stand up during a call.
Light, with swivelling foam earpads and an adjustable headband: it can be worn for hours through online meetings. The swivelling noise-cancelling mic tucks into the headband once the call is over.
Two beamforming microphones on an extended boom filter out office noise during calls. Up to 20 h of listening or 16 h of talk time, and 5 minutes of charging gives back 1 h of call time.
Laser-tuned drivers and a built-in equaliser: the stereo sound stays crisp and free of distortion, for calls as for music. The mic boom tucks into the headband when not in use.
Plugged into a USB port, it works with no driver to install. The microphone boom swivels through 270° to move from one ear to the other, and the in-line remote sets the volume and mutes the microphone.