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Jabra Engage 40 UC Stereo Headset with USB C/A Adapter (4099-419-269)

Designed for intensive contact-centre use: two microphones, one erasing the background noise, the other carrying your voice. Sound-isolating earcups, in-use indicator and real-time call analysis with the Engage+ app.

  • Two sound-isolating earcups — you concentrate
  • 2-microphone system: one erases the background noise, the other carries the voice
  • In-line control unit with programmable buttons
  • Built-in in-use indicator (busylight)
  • Ready to use on PC and Mac
  • Optimised for online meetings
  • Certified for Zoom, Google Meet and Works With Chromebook
  • Integrates with Amazon Connect, Genesys and NICE CXone
  • Real-time call analysis with the Engage+ app
  • BalancedVoice audio technology for incoming calls
  • Built to withstand intensive use
  • Angled ear cushions with a textured structure
  • Weight 63 g
  • 20 mm speakers
  • SafeTone 2.0 hearing protection
Ref.: 4099-419-269
Jabra Engage 40 UC Stereo Headset with USB C/A Adapter (4099-419-269) — image 1
Jabra Engage 40 UC Stereo Headset with USB C/A Adapter (4099-419-269) — image 2
Jabra Engage 40 UC Stereo Headset with USB C/A Adapter (4099-419-269) — image 3
Jabra Engage 40 UC Stereo Headset with USB C/A Adapter (4099-419-269) — image 4
Jabra Engage 40 UC Stereo Headset with USB C/A Adapter (4099-419-269) — image 5

Non-contractual photos

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No exchange, return or cancellation will be accepted on the grounds that something seen in a photo (accessory, port, colour, keyboard layout, packaging…) is not found on the delivered product. Only the specifications written on the page are binding for the order.

What the image does not guarantee:

  • Staging : microphone stand, boom arm, pop filter, mounts and ambient speakers photographed are not included unless stated.
  • Quantity : the number of speakers or channels visible in the image does not necessarily match the set sold.
  • Cables and tips : the cables, adapters, ear tips and cases supplied are those listed in the specifications.
  • Specifications : Bluetooth, jack socket, USB, noise cancellation and battery life cannot be read from a photo.
  • Colour : one image often serves several colours, and the shade you see depends on studio lighting as much as on your screen settings; the colour sold is the one in the title and the specifications.
  • Props and accessories : the items shown around the product (cables, stands, decorative objects, content displayed on screen) are not included unless explicitly stated.
  • Packaging : boxes, labels and bundles change with the manufacturer's revisions: the packaging delivered may differ from the one in the photo.

What is binding: the product title, this page's technical specifications, the description and, when provided, the manufacturer's PDF datasheet available in the downloads.

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1/5
1 799,00 DHincl. VAT

Configuration · Jabra Engage 40

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Product overview

Jabra Engage 40 UC Stereo wired headset: a rugged stereo headset for contact centres, built to turn every call into a satisfied customer.
Connectivity: USB-C/A plug-and-play connection on PC and Mac, with a built-in call control unit to answer, mute and adjust the volume at your fingertips.
Microphone: a system of 2 MEMS microphones: the first eliminates background noise, the second reproduces your voice in full clarity, even in an open-plan office.
Online meetings: compatible with Zoom, Google Meet and Works With Chromebook for your unified communications platforms.
Also: two noise-isolating ear cups to help you focus, BalancedVoice audio technology, busylight, 20 mm speakers, ultra-light on-ear headband (63 g), SafeTone 2.0 hearing protection, real-time call analytics via the Engage+ app.

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Technical specifications

Technical specifications
Dimensions (W x D x H)167 x 54 x 167 mm
Headset frequency response50 Hz to 20 kHz (music), 100 Hz to 14 kHz (voice)
Microphone frequency response100 Hz to 14 kHz
Cable length1.6 m or 2.4 m depending on the part number
Wireless technologyNone (wired headset)
Microphone type2 MEMS microphones
Microphone sensitivity-38 dBV/Pa
Talk timeNone (wired headset)
Standby timeNone (wired headset)
Weight63 g headset only, 144 g with the inline control unit
Wearing styleHeadband
TypeHeadset
ConnectorUSB-A, USB-C
Headphone form factorSupra-aural (on-ear)
ListeningStereo (both ears)
Noise cancellationNo noise reduction
MicrophoneBoom microphone, Noise-cancelling microphone
Technical specifications (continued)
Video conferencing compatibilityZoom certified, Certified for Google Meet, UC certified (multi-platform)
Headphone useCalls & remote working
Base or standNone
Headset chargingNone (wired headset)
Wireless rangeNone (wired headset)
Simultaneously connected devicesNone (wired headset)
Listening timeNone (wired headset)
Charging timeNone (wired headset)
Active noise cancellation (ANC)None (noise-isolating design)
Driver size20 mm
Hearing protectionJabra SafeTone 2.0, PeakStop 105, EU Noise at Work Directive, G616 and OSHA
Headset controlsOn the inline control unit: calls, mute and hold, with one programmable button
Platform certificationsCertified for Cisco, Unify, Zoom, Google Meet and Amazon Chime
Management softwareEngage+, Jabra Direct and Jabra Xpress
Busy lightBusylight and incoming call
Warranty2 years

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Under Law 09-08, you have the right to access, rectify and object to the processing of your personal data. This processing has been authorised by the CNDP under no. D-CE-389/2015. Learn more

Frequently asked questions about this product

Are the controller buttons programmable?
Yes: the in-line control unit has programmable buttons, in addition to answer, volume and mute. You assign them the function used most at that workstation, which saves a step on every call.
What is the BalancedVoice technology on this headset?
Processing applied to incoming calls: it balances the voices that reach you, so that a caller who speaks softly and one who speaks loudly take the same listening effort.
Does this headset integrate with contact centre platforms?
Yes: it integrates with Amazon Connect, Genesys and NICE CXone, and it is certified for Zoom, Google Meet and Works with Chromebook.
Two sound-isolating ear cups: what is the real effect?
The ear cups cover both ears with angled cushions with a textured structure: the attenuation is mechanical, achieved through shape and material. You focus on the call rather than on the floor around you.
63 g for a stereo call centre headset: is that credible?
That is the weight stated for the headset alone: the control unit and the cable are added at the end of the cord, not on your head. That is what makes wearing it continuously bearable over a whole day.
What exactly do the two microphones on this model do?
One cancels background noise, the other picks up your voice: two MEMS capsules whose signals are compared to isolate speech. The customer hears the agent, not the contact centre around them.
What is the Engage+ application for with this headset?
It provides real-time call analytics: it monitors the conversation as it happens and guides the agent. It is a management tool for teams, separate from the headset itself.
Do you need to configure this headset before using it?
No: it is plug-and-play on PC and Mac, with its USB-C or USB-A adapter. The built-in busylight then tells colleagues that you are on a call.
Can this headset withstand intensive use?
It is designed to withstand intensive use, the kind found in contact centres where a headset is worn eight hours a day. Its 20 mm speakers reproduce calls as well as multimedia.
Is this Jabra Engage 40 Stereo UC new and under warranty?
Yes, new in its original Jabra packaging, with a 2-year warranty on reference 4099-419-269; your invoice serves as proof. SafeTone 2.0 hearing protection is built into the headset.

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