Plug in and speak, with nothing to install: a wired model for the call centre. A boom microphone with visual and tactile markings to find the right position, and a frequency response optimised for the voice.
Two earcups — you shut out the hubbub
Ready to use, with no installation
Boom microphone with visual and tactile positioning markings
Frequency response optimised for the voice
On-ear cushions
Rugged design for intensive daily use
Ref.: 783R3AA
Out of stock
1 549,00 DHincl. VAT
Out of stock
Product overview
POLY EncorePro 525 stereo headset: a durable USB-A wired headset, designed for call centre productivity. Connectivity: plugs straight into a computer over USB-A, ready to use with no installation: just plug in and talk. Listening:stereo design with two on-ear cups, to shut out ambient noise and focus on every conversation. Microphone: mic boom with visual and tactile guides that lead you to the optimum position for exceptionally clear calls. Comfort & use: built to be worn comfortably all day, this rugged headset cuts down on breakages and downtime, and its voice-optimised frequency response makes conversations clearer.
135 mm flexible boom, 290° rotation, positioning marks
Active noise cancellation (ANC)
None
Driver size
30 mm
Hearing protection
SoundGuard Digital
Headset controls
On the cord: mute, answer/end call, volume
Platform certifications
Certified for Zoom
Busy light
Indicator: on a call, and on a call in mute mode
Warranty
1 year
Specific references
EAN
0197029632906
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Frequently asked questions about this product
How do you know whether the mic boom is correctly positioned?
The EncorePro 525 has visual and tactile markers on its boom: you set it at the marker and get the right distance from your mouth every time you start a shift, even in the dark.
Does this headset plug directly into the computer?
Yes, via USB-A, with no QD cord or adapter: plug in and talk, with no prior installation or configuration.
What does “frequency response optimised for voice” mean?
That sound reproduction favours the speech range over musical breadth, to make conversations clearer. It is a call centre headset, not a headset for listening to music.
Two ear cups: is that suitable for a call centre floor?
They isolate you from ambient noise and help you focus on each conversation. The trade-off is that you hear your team less well: the mono version exists for reception and switchboard use.
Can this headset withstand intensive daily use?
That is what it is built for: Poly announces a robust design that limits breakages and downtime — the availability argument that counts across a fleet of several dozen workstations.
Is this EncorePro 525 new and under warranty?
Yes, new in its original Poly packaging. Your invoice serves as the warranty document and covers 1 year on this model, the 783R3AA.
Built to last in a contact centre: Kevlar-reinforced cord and a boom arm that rotates 360° without risk of breaking. The connector unclips in one move when you leave your desk.
•Connects to a desk phone or a computer through a QD cord or a Jabra Link adapter
•Connector that unclips in one move to leave your desk
•Air Shock noise-cancelling microphone, filtering out breath sounds and sudden noises
4 microphones and Acoustic Fence technology for a clear voice in open-plan offices, with earcups that surround the ear to help you focus. Wireless and stereo, 50 m range and 24 h of talk time.
Built for heavy contact-centre use: Kevlar-reinforced cord, a 360° rotating boom arm that will not break and an Air Shock noise-cancelling microphone. A control unit handles volume, mute and calls.
Two microphones share the work in a contact centre: one erases the background noise, the other conveys your voice. Built-in call control unit, busylight and real-time call analysis with the Engage+ software.
•Microsoft Teams certified
•Two microphones: the first removes the background noise, the second conveys your voice
Up to 30 m of Bluetooth range, 16 h of talk time and a simultaneous connection to the computer and the smartphone. In an open-plan office, the Busylight indicator turns red as soon as you are on a call.
One ear stays free during the call: four mics and NoiseBlockAI filter out chatter and wind. 10 h of talk time, 30 h with the included wireless charging case, and a USB-C dongle for the computer.
Plugs straight into the computer, ready to use with no software and no settings: an affordable, long-lasting contact centre solution, compatible with the main softphones and platforms in the field.
•Ready to use, with no installation
•Stereo, two earpieces — you shut out the noise of the open-plan floor
Memory foam cushions and soft mesh fabric for stringing video meetings together. You flip the boom up to mute the mic, and it stays connected to two devices at once.
The red light comes on as soon as you are on a call: your colleagues know not to interrupt you. Unidirectional boom microphone that folds up when not in use, and a 3.5 mm jack to connect a phone or tablet too.
Affordable and sturdy for the contact centre: over 10,000 desk phone models recognised, as well as the Cisco, Avaya and Genesys platforms. Two ear cups to shut out the hubbub, in a light design made for long days.
•Compatible with over 10,000 desk phone models
•Compatible with softphones and call centre platforms (Cisco, Avaya, Genesys)
•Two ear cups to shut out noise and concentrate
In stock
1 399 DHincl. VAT1 399,00 DHincl. VAT
Delivery everywhereDelivered all over Morocco
•
Stereo, two earcups
•Pre-paired dongle for the computer, direct link to the smartphone
•Adjustable microphone boom with 4 microphones
In stock
1 719 DHincl. VAT1 719,00 DHincl. VAT
Delivery everywhereDelivered all over Morocco
Air Shock noise-cancelling microphone, filtering out breath sounds and sudden noises
•Boom arm that rotates 360° without risk of breaking (FreeSpin)
In stock
1 749 DHincl. VAT1 749,00 DHincl. VAT
Delivery everywhereDelivered all over Morocco
•Built-in control unit: answer, mute the mic, adjust the volume
In stock
1 839 DHincl. VAT1 839,00 DHincl. VAT
Delivery everywhereDelivered all over Morocco
Microsoft Teams certified
•Stereo, two earcups
•Jabra Link 390 Bluetooth adapter included
In stock
1 949 DHincl. VAT1 949,00 DHincl. VAT
Delivery everywhereDelivered all over Morocco
•
Mono, a single earpiece
•4 noise-cancelling mics, NoiseBlockAI and WindSmart
•10 h talk time, 30 h with the charging case
In stock
2 052 DHincl. VAT2 052,00 DHincl. VAT
Delivery everywhereDelivered all over Morocco
•Microphone boom that lets through your voice alone
In stock
1 029 DHincl. VAT1 029,00 DHincl. VAT
Delivery everywhereDelivered all over Morocco
Multipoint: two devices connected at the same time
In stock
999 DHincl. VAT999,00 DHincl. VAT
Delivery everywhereDelivered all over Morocco
•Microsoft Teams certified
•Two earcups — you shut out the background noise
•Unidirectional boom microphone, folds up along the headband
Microsoft Teams certified, for calls and concentration in an open-plan office: noise-cancelling microphone, leatherette ear cushions that damp the background noise and an in-line controller for volume, calls and mute.
Volume and mute are set straight on the cable, with an indicator light as a reminder that the mic is off. Padded leatherette earpads and 2.4 m of cable to stand up during a call.
Light, with swivelling foam earpads and an adjustable headband: it can be worn for hours through online meetings. The swivelling noise-cancelling mic tucks into the headband once the call is over.
Plugged into a USB port, it works with no driver to install. The microphone boom swivels through 270° to move from one ear to the other, and the in-line remote sets the volume and mutes the microphone.
Headband that extends 38 mm on each side and ultra-soft ear cushions: enough to sit through one video call after another. The microphone boom, on the left, adjusts finely and then swings out of the way when it is no longer needed.
The red light comes on as soon as you are on a call: your colleagues know not to interrupt you. Unidirectional boom microphone that folds up when not in use, and a 3.5 mm jack to connect a phone or tablet too.
Up to 30 m of Bluetooth range, 16 h of talk time and a simultaneous connection to the computer and the smartphone. In an open-plan office, the Busylight indicator turns red as soon as you are on a call.
Stereo for video meetings and everyday calls: a noise-cancelling microphone boom, with volume and mute controls right on the cable. Nothing to install.
Wired business headset with HD sound: the noise-cancelling mic on a boom rotating through 270° keeps the hubbub out, and the dynamic equaliser switches by itself between calls and multimedia. Call and volume controls on the cord.
Two connections in one: one for an IP desk phone, the other for the computer and video-conferencing platforms, with HD audio across the whole voice spectrum. In-line remote control with five keys and indicator lights.
