Jabra Engage 50 II Headset - USB Type-A (5099-299-2119)
A high-end contact centre headset: three microphones cut background noise for highly intelligible calls, suited to transcription. SmartRinger ringtone, busy indicator and real-time call analysis.
Advanced 3-microphone system that reduces background noise
Quality suited to the text transcription of calls
SmartRinger ringtone: you hear the call even with the headset resting on the desk
Busylight busy indicator, lit automatically during calls
Control unit: volume wheel, answer and end call, mute
Detachable control unit
Customisable buttons integrated with Amazon Connect, Genesys Cloud CX and NICE CXone
Real-time call analysis with the Engage+ software (background noise, microphone position, silences)
Compatible with the main unified communication platforms
Jabra SafeTone 2.0 hearing protection, with PeakStop 105 dB
Jabra Engage 50 II headset: a premium USB wired headset for exceptionally clear customer calls in the contact centre. Connectivity: wired USB-A connection straight into your computer, simple and reliable. Microphone: advanced 3-microphone system on the boom that reduces background noise, for highly intelligible conversations, also ideal for call transcription. Comfort: ultra-light on-ear headband (45 g in mono) with angled cushions and noise-isolating ear cups, designed for the whole day. Online meetings: compatible with the leading UC platforms, Busylight indicator and SmartRinger, which alerts you to calls even when the headset is lying on the desk. Also:SafeTone 2.0 and PeakStop hearing protection, Engage+ real-time analytics software, management through Jabra Direct.
1.2 m, 1.6 m or 2.4 m depending on the part number
Wireless technology
None (wired headset)
Microphone type
3 MEMS microphones
Microphone sensitivity
-26 dBFS/Pa
Talk time
None (wired headset)
Standby time
None (wired headset)
Box contents
Headset, USB controller (call control unit), storage pouch, warranty and warning leaflets
Weight
65 g headset only, 152 g with the inline control unit
Wearing style
Headband
Type
Headset
Connector
USB-A
Headphone form factor
Supra-aural (on-ear)
Listening
Mono (one ear)
Noise cancellation
No noise reduction
Microphone
Boom microphone, Noise-cancelling microphone
Video conferencing compatibility
UC certified (multi-platform)
Technical specifications (continued)
Headphone use
Calls & remote working
Headset connection
USB-A, plug-and-play without driver
Adapter or receiver included
None
Base or stand
None
Headset charging
None (wired headset)
Wireless range
None (wired headset)
Simultaneously connected devices
None (wired headset)
Listening time
None (wired headset)
Charging time
None (wired headset)
Microphone boom
Boom microphone
Active noise cancellation (ANC)
None (noise-isolating design)
Driver size
20 mm
Hearing protection
Jabra SafeTone 2.0, PeakStop 105, EU Noise at Work Directive, G616 and OSHA
Headset controls
On the 68 g inline control unit: calls, mute and hold, with one programmable button · wear detection
Platform certifications
Certified for Microsoft Teams, Cisco, Unify, Zoom, Google Meet, Amazon Chime and Works With Chromebook
Management software
Engage+, Jabra Direct, Jabra Xpress and Jabra SDK
Busy light
Busylight, incoming call and Microsoft Teams notifications
Warranty
1 year
Specific references
EAN
5706991026269
Customer reviews
No reviews yet
Be the first to review this product and help other customers.
Write a review
Frequently asked questions about this product
What is the Engage 50 II’s SmartRinger?
A ringer built into the controller: it alerts you to an incoming call even when the headset is lying on the desk. Without it, a call that comes in during a break goes unnoticed.
Why three microphones on this contact centre headset?
The advanced 3-microphone system reduces background noise to the point where calls can be used for text transcription. It is this level of intelligibility that sets the Engage 50 II apart from an ordinary call headset.
Can the control unit be detached from the headset?
Yes, it is detachable: the headset can be plugged directly into a laptop or a docking station without its controller. The controller provides the volume dial, answer and end call, and mute.
Are the control unit buttons programmable?
Yes, they integrate with contact centre platforms — Amazon Connect, Genesys Cloud CX, NICE CXone — to trigger an action in one click, such as asking a supervisor for help.
What does the Engage+ software analyse with this headset?
Background noise, microphone position and periods of silence, in real time during the call. The boom position alert is specific to the Engage 50 II: a badly positioned boom degrades everything else.
Does the busylight switch on by itself?
Yes, the busylight lights up automatically during calls: your colleagues know you are on a call without you having to tell them. That means fewer interruptions on a busy floor.
How does this headset protect your hearing in a call centre?
With Jabra SafeTone 2.0, which includes PeakStop 105 dB against unexpected acoustic shocks — the protection that matters when you have no control over what comes down the line.
Can the headset handle intensive daily use?
It is designed to withstand intensive daily use, with an ultra-light on-ear headband, angled ear cushions and noise-isolating ear cups designed for the whole day.
Which platforms does the Engage 50 II work with?
It is stated to be compatible with the leading unified communications platforms, and connects via USB-A directly to the computer, with no intermediate cord or adapter.
For contact centres: three microphones cut floor noise for highly intelligible calls, right through to transcription. Supplied with its call control unit and the Engage+ software, which analyses calls in real time.
•Microsoft Teams certified
•3-microphone MEMS system on the boom
•Call control unit included, with customisable buttons
It folds flat into its pouch to follow you from the office to home working. Stereo with hybrid active noise cancelling, with a ClearVoice boom mic, a dedicated Microsoft Teams button and a busylight visible through 360°.
Touch the right earcup and the microphone mutes, with no crackle and no menu to open. The 24-bit / 96 kHz interface is built in: no more audio interface or XLR cable to route, and monitoring is latency-free.
•Dynamic cardioid microphone on a flexible gooseneck
The DECT USB adapter plugs in with no installation and reaches up to 150 m. 13 h of talk time, a replaceable battery and a dual microphone that removes background noise.
Up to 30 m of Bluetooth range, 16 h of talk time and a simultaneous connection to the computer and the smartphone. In an open-plan office, the Busylight indicator turns red as soon as you are on a call.
4 microphones and Acoustic Fence technology for a clear voice in open-plan offices, with earcups that surround the ear to help you focus. Wireless and stereo, 50 m range and 24 h of talk time.
Built to last in a contact centre: Kevlar-reinforced cord and a boom arm that rotates 360° without risk of breaking. The connector unclips in one move when you leave your desk.
A dedicated button to open Teams, and an alert warns you when you speak with the mic muted. Up to 16 h of talk time with active noise cancelling, 25 h without.
•Hybrid active noise cancelling, 3 levels
•Up to 16 h in conversation with noise cancelling, 25 h without
•Up to 24 h of music listening with noise cancelling, 40 h without
In stock
2 519 DHincl. VAT2 519,00 DHincl. VAT
Delivery everywhereDelivered all over Morocco
Hybrid active noise cancelling (ANC)
•Certified for Microsoft Teams, Google Meet and Zoom
In stock
2 849 DHincl. VAT2 849,00 DHincl. VAT
Delivery everywhereDelivered all over Morocco
Jabra Evolve2 65 Flex Wired & Wireless Headband Headset Office/Call Centre Bluetooth Black (26699-999-999)
Charges by induction and folds flat to fit in a bag. Stereo with hybrid active noise cancelling, with a ClearVoice boom mic, a dedicated Microsoft Teams button and a busylight visible through 360°.
•Stereo, two earpieces
•Hybrid active noise cancelling (ANC)
•Certified for Microsoft Teams, Google Meet and Zoom
In stock
2 869 DHincl. VAT2 869,00 DHincl. VAT
Delivery everywhereDelivered all over Morocco
Built-in 24-bit / 96 kHz converters
•Touch mute on the earcup
In stock
2 219 DHincl. VAT2 219,00 DHincl. VAT
Delivery everywhereDelivered all over Morocco
Jabra BIZ 2300 QD Duo Noise-Cancelling Stereo Headset with Jabra Link 230 adapter - USB plug-and-play (2309-820-104 + 230-09)
A control unit sets the volume and mutes the microphone; the boom turns through 360° with no risk of breaking. Built to last in a contact centre: Kevlar-reinforced cord, 68 g on the head.
•Plugs into the computer with the adapter included, no installation
•Microphone boom that turns through 360° with no risk of breaking (FreeSpin system)
•Air Shock microphone: filters breath sounds and sudden noises
In stock
2 179 DHincl. VAT2 179,00 DHincl. VAT
Delivery everywhereDelivered all over Morocco
Jabra Link 400 DECT USB-A adapter included, ready to use
Microsoft Teams certified, for calls and concentration in an open-plan office: noise-cancelling microphone, leatherette ear cushions that damp the background noise and an in-line controller for volume, calls and mute.
Volume and mute are set straight on the cable, with an indicator light as a reminder that the mic is off. Padded leatherette earpads and 2.4 m of cable to stand up during a call.
Light, with swivelling foam earpads and an adjustable headband: it can be worn for hours through online meetings. The swivelling noise-cancelling mic tucks into the headband once the call is over.
Headband that extends 38 mm on each side and ultra-soft ear cushions: enough to sit through one video call after another. The microphone boom, on the left, adjusts finely and then swings out of the way when it is no longer needed.
Plugged into a USB port, it works with no driver to install. The microphone boom swivels through 270° to move from one ear to the other, and the in-line remote sets the volume and mutes the microphone.
Stereo for video meetings and everyday calls: a noise-cancelling microphone boom, with volume and mute controls right on the cable. Nothing to install.
Wired business headset with HD sound: the noise-cancelling mic on a boom rotating through 270° keeps the hubbub out, and the dynamic equaliser switches by itself between calls and multimedia. Call and volume controls on the cord.
Join the meeting with one press of the dedicated button. The noise-cancelling swivel boom filters out background noise, both earcups shut it out, and there is nothing to install.
Ready to use, with no installation: flexible noise-cancelling boom mic, speakers swivelling through 180° for a tailored fit, and call controls on the cord. Zoom certified, 131 g on the head.
You plug it in and it works: no driver to install. The noise-cancelling microphone on a swivelling arm folds away when it is not needed, and the volume and mute controls sit on the cable.
•Noise-cancelling microphone on a swivelling, foldable arm
