52 g on the head, wired for the call centre: the connector unclips with one gesture when you leave your desk. A steerable boom microphone placed near the mouth and a leatherette cushion.
Mono, a single earcup (you stay aware of the office)
Connects to a desk phone or a PC through a Poly cord or QD adapter
Steerable boom microphone, positioned near the mouth
Noise-cancelling microphone
Weight 52 g
On-ear leatherette cushion
SoundGuard DIGITAL hearing protection
Compatible with Windows and macOS
Ref.: 783Q4AA
Out of stock
1/2
1 279,00 DHincl. VAT
Out of stock
Product overview
POLY EncorePro 510V VoiceTube mono headset: a rugged wired QD headset, built for call centres and reception desks. Connectivity:QD (Quick Disconnect) connector that links to a desk phone or computer through a Poly cord or adapter, and unclips in one move so you can stand up without dropping the call. Listening:mono design with a faux-leather on-ear cushion: one ear stays free so you remain aware of your surroundings, and just 52 g for comfort through long days. Microphone: adjustable VoiceTube mic boom that places voice pick-up close to the mouth for a clear, steady voice. Also: SoundGuard DIGITAL hearing protection, 5.6 mm speaker, compatible with Windows and macOS.
QD (Quick Disconnect), connects to the computer via a Poly QD cord or adapter
Base or stand
None
Headset charging
None (wired headset)
Wireless range
None (wired headset)
Simultaneously connected devices
None (wired headset)
Listening time
None (wired headset)
Charging time
None (wired headset)
Microphone boom
135 mm flexible boom, 290° rotation, positioning marks
Driver size
30 mm
Hearing protection
SoundGuard
Platform certifications
Certified for Skype for Business
Warranty
1 year
Specific references
EAN
5715063302477
Customer reviews
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Frequently asked questions about this product
Does the EncorePro 510V plug directly into USB?
No. It ends in a QD (Quick Disconnect) connector and connects to a desk phone or a computer through a Poly cord or adapter, to be bought along with the headset.
What is the Quick Disconnect for at a reception desk?
For getting up without leaving the call or taking off the headset: the connector unclips in one move halfway along the cord and clips back in when you return. It is an everyday movement on a switchboard.
What is this headset's VoiceTube boom?
It is the adjustable boom that places voice pickup close to the mouth: correctly positioned, it gives a clear, steady voice, and its microphone is noise-cancelling.
52 g: is it comfortable enough for a full day on a switchboard?
It is one of the lightest weights in the category: 52 g, with a faux leather on-ear ear cushion. At a station where the headset stays on all day, this figure matters more than anything else.
Why only one ear cup on this model?
Because it leaves one ear free: at reception or on the switchboard, you can hear visitors and the team while staying on the line. It is an organisational choice before being a comfort choice.
Does the headset protect an agent's hearing?
Yes, through SoundGuard DIGITAL technology, which regulates the incoming sound level and cuts out unexpected acoustic shocks — the specific risk at stations where you cannot choose what comes down the line.
Which systems does this headset work with?
Windows and macOS, via its QD cord or adapter. Its driver measures 5.6 mm, a typical diameter for VoiceTube headsets designed for speech rather than for listening.
Is this EncorePro 510V new and under warranty?
Yes, new in its original Poly packaging. Your invoice serves as the warranty document and covers 1 year on this model, the 783Q4AA. You will also need the QD cord or adapter.
Affordable and sturdy for the contact centre: over 10,000 desk phone models recognised, as well as the Cisco, Avaya and Genesys platforms. Two ear cups to shut out the hubbub, in a light design made for long days.
•Compatible with over 10,000 desk phone models
•Compatible with softphones and call centre platforms (Cisco, Avaya, Genesys)
Up to 35 h of conversation and 30 m of range. Three microphones isolate your voice from office noise, the oval memory foam cushions filter out what surrounds you, and the busy indicator stays visible from every angle.
Plugs straight into the computer, ready to use with no software and no settings: an affordable, long-lasting contact centre solution, compatible with the main softphones and platforms in the field.
•Ready to use, with no installation
•Stereo, two earpieces — you shut out the noise of the open-plan floor
Certified for Microsoft Teams and Zoom: a noise-cancelling boom with DSP digital processing for a clear, natural voice, memory foam cushions and call controls on the cord. 165 g for long days.
Memory foam cushions and soft mesh fabric for stringing video meetings together. You flip the boom up to mute the mic, and it stays connected to two devices at once.
Built to last in a contact centre: Kevlar-reinforced cord and a boom arm that rotates 360° without risk of breaking. The connector unclips in one move when you leave your desk.
The red light comes on as soon as you are on a call: your colleagues know not to interrupt you. Unidirectional boom microphone that folds up when not in use, and a 3.5 mm jack to connect a phone or tablet too.
4 microphones and Acoustic Fence technology for a clear voice in open-plan offices, with earcups that surround the ear to help you focus. Wireless and stereo, 50 m range and 24 h of talk time.
Compatible with more than 10,000 desk phone models and with the Cisco, Avaya or Genesys platforms, to equip a contact centre. The connector unclips in one movement when you leave your desk.
Two beamforming microphones on an extended boom filter out office noise during calls. Up to 20 h of listening or 16 h of talk time, and 5 minutes of charging gives back 1 h of call time.
•Up to 20 h listening, 16 h talk time
•Fast charging: 5 min for 1 h of call time
•
Microsoft Teams certified
•3 microphones set in the boom to isolate your voice from office noise
•Battery life 35 h in conversation
In stock
1 390 DHincl. VAT1 390,00 DHincl. VAT
Delivery everywhereDelivered all over Morocco
•Microphone boom that lets through your voice alone
In stock
1 029 DHincl. VAT1 029,00 DHincl. VAT
Delivery everywhereDelivered all over Morocco
•Certified for Microsoft Teams and Zoom
•Steerable noise-cancelling boom microphone, with DSP digital processing
•Controls on the cord: answer, volume, microphone mute
Microsoft Teams certified, for calls and concentration in an open-plan office: noise-cancelling microphone, leatherette ear cushions that damp the background noise and an in-line controller for volume, calls and mute.
Volume and mute are set straight on the cable, with an indicator light as a reminder that the mic is off. Padded leatherette earpads and 2.4 m of cable to stand up during a call.
Light, with swivelling foam earpads and an adjustable headband: it can be worn for hours through online meetings. The swivelling noise-cancelling mic tucks into the headband once the call is over.
It plugs into a computer as easily as a tablet or a smartphone, with nothing to install. Rotating noise-cancelling microphone to wear on the left or the right, volume and mute on the cable.
A single plug to connect, to a computer as well as a phone or a tablet, with nothing to install. The noise-reducing microphone can be worn on the left or the right and lifts away when not in use.
Headband that extends 38 mm on each side and ultra-soft ear cushions: enough to sit through one video call after another. The microphone boom, on the left, adjusts finely and then swings out of the way when it is no longer needed.
Plugged into a USB port, it works with no driver to install. The microphone boom swivels through 270° to move from one ear to the other, and the in-line remote sets the volume and mutes the microphone.
For video meetings and everyday calls, in stereo: a noise-cancelling microphone on a swivelling boom that folds away when not in use, and volume and mute controls right on the cable. Nothing to install.
Stereo for video meetings and everyday calls: a noise-cancelling microphone boom, with volume and mute controls right on the cable. Nothing to install.
Wired business headset with HD sound: the noise-cancelling mic on a boom rotating through 270° keeps the hubbub out, and the dynamic equaliser switches by itself between calls and multimedia. Call and volume controls on the cord.
