Plug it in and it works, with no installation: in the office or in a contact centre, the noise-cancelling boom keeps neighbouring conversations out and the frequency response optimised for the voice makes every exchange precise.
Two earcups — you shut out the hubbub
Flexible noise-cancelling boom microphone that removes background noise
POLY EncorePro 320 stereo headset: a USB-A wired headset designed for offices and call centres, where clear conversations make all the difference. Connectivity: wired USB-A connection straight into your computer, ready to use. Microphone:flexible noise-cancelling mic boom that removes background noise and nearby conversations, so the person you are talking to hears only your voice; the voice-optimised frequency response makes every exchange more accurate. Comfort: stereo headset with a headband and on-ear fit, two ear cups to shut out noise and focus on every call. Also: the signature audio quality of the Poly brand, boom-type microphone, 32 ohm impedance.
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Frequently asked questions about this product
Does the EncorePro 320 USB-A plug straight into the computer?
Yes, this is the USB-A version of the EncorePro 320: it plugs straight into a USB port on the workstation, with no QD cord or adapter, and works as soon as it is plugged in.
What does “frequency response optimised for voice” mean?
That the headset favours the speech range over musical breadth: its sound is tuned for clear, precise conversations. It is an agent’s headset, not a headset for listening to music.
Does the microphone pick up neighbouring conversations?
It is noise-cancelling and flexible, mounted on a boom: it removes background noise and nearby conversations so the person you are talking to hears only your voice, even on a busy call-centre floor.
Two ear cups — is that suitable for a call centre?
They shut out the hubbub and help you concentrate on each call — this is the format Poly intends for offices and call centres. The trade-off is that you hear your team less well.
What impedance does this headset have?
32 ohms, a standard value that allows it to be driven directly by a computer’s USB output, without external amplification. It is worn on-ear, with a headband.
Is this EncorePro 320 USB-A new and under warranty?
Yes, new in its original Poly packaging. Your invoice serves as the warranty document and covers 1 year on this part number, the 767G0AA.
The red light comes on as soon as you are on a call: your colleagues know not to interrupt you. Unidirectional boom microphone that folds up when not in use, and a 3.5 mm jack to connect a phone or tablet too.
•Microsoft Teams certified
•Two earcups — you shut out the background noise
•Unidirectional boom microphone, folds up along the headband
Compatible with more than 10,000 desk phone models and with the Cisco, Avaya or Genesys platforms, to equip a contact centre. The connector unclips in one movement when you leave your desk.
Two beamforming microphones on an extended boom filter out office noise during calls. Up to 20 h of listening or 16 h of talk time, and 5 minutes of charging gives back 1 h of call time.
122 grams on the head, a padded headband and large replaceable ear cushions: it can be worn from morning to night. Connected to two devices at once, you move from computer to phone up to 30 m away.
•Weight 122 g
•Multipoint: two devices connected at once, six remembered
Memory foam cushions and soft mesh fabric for stringing video meetings together. You flip the boom up to mute the mic, and it stays connected to two devices at once.
Plugs straight into the computer, ready to use with no software and no settings: an affordable, long-lasting contact centre solution, compatible with the main softphones and platforms in the field.
•Ready to use, with no installation
•Stereo, two earpieces — you shut out the noise of the open-plan floor
Two connections in one: one for an IP desk phone, the other for the computer and video-conferencing platforms, with HD audio across the whole voice spectrum. In-line remote control with five keys and indicator lights.
Two-earpiece corded headset for the office desk: noise-cancelling microphone on a flexible boom, wideband sound and acoustic protection above 118 dB(A). Its QD plug connects it to a desk phone, softphone or smartphone through the matching Axtel cord.
•Noise-cancelling microphone on a flexible, reinforced boom
Join the meeting with one press of the dedicated button. The noise-cancelling swivel boom filters out background noise, both earcups shut it out, and there is nothing to install.
Wired business headset with HD sound: the noise-cancelling mic on a boom rotating through 270° keeps the hubbub out, and the dynamic equaliser switches by itself between calls and multimedia. Call and volume controls on the cord.
Two earpieces — you shut out the surrounding noise
•Connects to a desk phone or a PC through a QD cord
•Compatible with more than 10,000 desk phone models
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Wireless range up to 30 m
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Multipoint: two devices connected at the same time
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•Microphone boom that lets through your voice alone
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Connects to an IP desk phone as well as to a computer
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•Two earcups — you shut out the background noise
•Noise-cancelling microphone boom, flexible and 280° swivelling
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Two earpieces - you shut out the hubbub
•Noise-cancelling mic on a flexible boom rotating through 270°
Microsoft Teams certified, for calls and concentration in an open-plan office: noise-cancelling microphone, leatherette ear cushions that damp the background noise and an in-line controller for volume, calls and mute.
Volume and mute are set straight on the cable, with an indicator light as a reminder that the mic is off. Padded leatherette earpads and 2.4 m of cable to stand up during a call.
Light, with swivelling foam earpads and an adjustable headband: it can be worn for hours through online meetings. The swivelling noise-cancelling mic tucks into the headband once the call is over.
Plugged into a USB port, it works with no driver to install. The microphone boom swivels through 270° to move from one ear to the other, and the in-line remote sets the volume and mutes the microphone.
Headband that extends 38 mm on each side and ultra-soft ear cushions: enough to sit through one video call after another. The microphone boom, on the left, adjusts finely and then swings out of the way when it is no longer needed.
Stereo for video meetings and everyday calls: a noise-cancelling microphone boom, with volume and mute controls right on the cable. Nothing to install.
Wired business headset with HD sound: the noise-cancelling mic on a boom rotating through 270° keeps the hubbub out, and the dynamic equaliser switches by itself between calls and multimedia. Call and volume controls on the cord.
Two connections in one: one for an IP desk phone, the other for the computer and video-conferencing platforms, with HD audio across the whole voice spectrum. In-line remote control with five keys and indicator lights.
Join the meeting with one press of the dedicated button. The noise-cancelling swivel boom filters out background noise, both earcups shut it out, and there is nothing to install.
You plug it in and it works: no driver to install. The noise-cancelling microphone on a swivelling arm folds away when it is not needed, and the volume and mute controls sit on the cable.
•Noise-cancelling microphone on a swivelling, foldable arm