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Jabra Engage 50 II UC Headset - Duo USB-A (5099-610-279)

In an open-plan office, 3 microphones separate your voice from the background noise, and the Busylight in-use indicator tells colleagues you are on a call. For call centres and customer service.

  • Optimised for online meetings
  • Stereo, two earcups
  • 3-microphone MEMS noise-cancelling system
  • Busylight in-use indicator
  • Ready to use, no installation
  • Sound-isolating design
  • On-head detection
  • Compatible with Cisco, Zoom, Google Meet, Unify and Amazon Chime
  • Headset weighing just 65 g
  • On-ear headband and leatherette ear cushions
  • 20 mm speakers, wideband audio
  • Jabra SafeTone 2.0 and PeakStop hearing protection
  • Storage pouch included
Ref.: 5099-610-279
1 939,00 DHincl. VAT

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Manufacturer's datasheetView the PDF · 203 Ko — downloadable

Product overview

Stereo headset Jabra Engage 50 II UC Duo: a wired USB-A headset designed for call centres and professional teams who want crystal-clear calls.
Connectivity: USB-A plug-and-play, supplied with a call control unit to answer, end calls and adjust the volume without leaving your desk.
Microphone: a 3-MEMS-microphone system that separates your voice from open-plan chatter, so the person you are talking to hears only you.
Comfort & clarity: lightweight on-ear headband for long days, 20 mm speakers and noise-isolating design.
Also: two ear cups to shut out the noise, Busylight indicator, SmartRinger with motion detection, SafeTone 2.0 and PeakStop hearing protection, managed via Jabra Direct and Jabra Xpress, storage pouch.

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Technical specifications

Technical specifications
Dimensions (W x D x H)167 x 54 x 167 mm
Headset frequency response50 Hz to 20 kHz (music), 100 Hz to 14 kHz (voice)
Microphone frequency response100 Hz to 14 kHz
Cable length1.2 m, 1.6 m or 2.4 m depending on the part number
Wireless technologyNone (wired headset)
Microphone type3 MEMS microphones
Microphone sensitivity-26 dBFS/Pa
Talk timeNone (wired headset)
Standby timeNone (wired headset)
Box contentsHeadset, USB controller (call control unit), storage pouch, warranty and warning leaflets
Weight65 g headset only, 152 g with the inline control unit
Wearing styleHeadband
TypeHeadset
ConnectorUSB-A
Headphone form factorSupra-aural (on-ear)
ListeningStereo (both ears)
Noise cancellationNo noise reduction
MicrophoneBoom microphone, Noise-cancelling microphone
Video conferencing compatibilityZoom certified, Certified for Google Meet, UC certified (multi-platform)
Technical specifications (continued)
Headphone useCalls & remote working
Headset connectionUSB-A, plug-and-play without driver
Adapter or receiver includedNone
Base or standNone
Headset chargingNone (wired headset)
Wireless rangeNone (wired headset)
Simultaneously connected devicesNone (wired headset)
Listening timeNone (wired headset)
Charging timeNone (wired headset)
Microphone boomBoom microphone
Active noise cancellation (ANC)None (noise-isolating design)
Driver size20 mm
Hearing protectionJabra SafeTone 2.0, PeakStop 105, EU Noise at Work Directive, G616 and OSHA
Headset controlsOn the 68 g inline control unit: calls, mute and hold, with one programmable button · wear detection
Platform certificationsCertified for Cisco, Unify, Zoom, Google Meet, Amazon Chime and Works With Chromebook
Management softwareEngage+, Jabra Direct, Jabra Xpress and Jabra SDK
Busy lightBusylight and incoming call
Warranty1 year

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Under Law 09-08, you have the right to access, rectify and object to the processing of your personal data. This processing has been authorised by the CNDP under no. D-CE-389/2015. Learn more

Frequently asked questions about this product

How much does the Engage 50 II Duo weigh, including the control unit?
152 g in total for the stereo version, of which 65 g on the head: the rest is the cable and the controller, which rest on the desk. It is the first figure that matters for comfort.
What is the motion-sensing SmartRinger?
A ringer built into the controller that alerts you even when the headset is lying on the desk, and detects your movements to know whether you are there. Without it, a call that comes in during a break goes unnoticed.
Does the headset know when it is being worn?
Yes, the Engage 50 II has wear detection: it tells a headset being worn from one lying down. This is what allows the ringer and the lights to react at the right moment.
Why three microphones on this call centre headset?
The 3-MEMS-microphone system separates your voice from the hubbub of the open-plan office: that is what lets the person you are talking to hear only you, on a floor where ten people are speaking at the same time.
Does the headset isolate the wearer from noise?
Yes, through a noise-isolating design: the faux leather on-ear cushions form a physical barrier. This is passive isolation, separate from the processing applied to the microphone.
Can you listen to music with the Engage 50 II?
Its 20 mm speakers cover 50 Hz to 20 kHz in music mode, compared with 100 Hz to 14 kHz in conversation mode. It is a headset built for voice — the diameter is a reminder of that — but it is not limited to it.
What do the lights on the Engage 50 II indicate?
The busy light, which lights up during calls, an incoming call and, on the relevant versions, Microsoft Teams notifications.
Which platforms is this UC version compatible with?
Jabra states Cisco, Unify, Zoom, Google Meet, Amazon Chime and Works With Chromebook. This is the UC variant, multi-platform, as opposed to the model dedicated to Microsoft Teams.
What is in the box of the Engage 50 II UC Duo?
The headset, the USB controller that serves as the call control unit, a storage pouch and the warranty leaflets. The headset combines faux leather, PC and ABS plastics, silicone rubber, TPE and stainless steel.
How does this headset protect an agent's hearing?
With Jabra SafeTone 2.0 and PeakStop, the combination that limits average exposure and cuts out unexpected acoustic shocks. At a workstation with back-to-back calls, this is what prevents exposure from building up over the hours.

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