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Jabra Engage 40 UC USB Type-A Headset (4099-419-279)

Google Meet and Zoom certified for contact centres: built-in call control unit and real-time call analysis. Two microphones, one that erases the background noise, the other that conveys your voice.

  • Optimised for online meetings
  • Google Meet and Zoom certified, Chromebook compatible
  • Two microphones: the first removes the background noise, the second conveys your voice
  • Built-in control unit: answer, mute the mic, adjust the volume
  • Busylight busy indicator, lit automatically during calls
  • Real-time call analysis with the Engage+ software (background noise, silences, interruptions)
  • Customisable buttons integrating with Amazon Connect, Genesys and NICE CXone
  • Jabra SafeTone 2.0 hearing protection, with PeakStop at 105 dB
  • Ultra-light on-ear headband with angled cushions
  • Built to stand up to intensive daily use
  • Compatible with Windows and macOS
  • Fleet management through Jabra Direct and Jabra Xpress
Ref.: 4099-419-279
Jabra Engage 40 UC USB Type-A Headset (4099-419-279) — image 1
Jabra Engage 40 UC USB Type-A Headset (4099-419-279) — image 2
Jabra Engage 40 UC USB Type-A Headset (4099-419-279) — image 3
Jabra Engage 40 UC USB Type-A Headset (4099-419-279) — image 4

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  • Staging : microphone stand, boom arm, pop filter, mounts and ambient speakers photographed are not included unless stated.
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1 799,00 DHincl. VAT

Configuration · Jabra Engage 40

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Product overview

Jabra Engage 40 UC headset: a wired headset optimised for your online meetings, designed for contact centres and their demanding calls.
Connectivity: wired USB-A connection straight into your computer, simple and reliable.
Microphone: 2-microphone system on the boom, one to remove background noise, the other to reproduce your voice with full clarity.
Online meetings: UC version certified for Google Meet, Zoom and Works With Chromebook; built-in call control unit to answer, mute the mic and adjust the volume.
Comfort: ultra-light on-ear headband (45 g in mono) with angled cushions, designed to be worn all day without fatigue.
Also: Busylight indicator, SafeTone 2.0 and PeakStop hearing protection, Engage+ real-time analytics software, management through Jabra Direct and Xpress.

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Technical specifications

Technical specifications
Dimensions (W x D x H)167 x 54 x 167 mm
Headset frequency response50 Hz to 20 kHz (music), 100 Hz to 14 kHz (voice)
Microphone frequency response100 Hz to 14 kHz
Cable length1.6 m or 2.4 m depending on the part number
Wireless technologyNone (wired headset)
Microphone type2 MEMS microphones
Microphone sensitivity-38 dBV/Pa
Talk timeNone (wired headset)
Standby timeNone (wired headset)
Box contentsHeadset, storage pouch, warranty and warning leaflets
Weight63 g headset only, 144 g with the inline control unit
Wearing styleHeadband
TypeHeadset
ConnectorUSB-A
Headphone form factorSupra-aural (on-ear)
ListeningMono (one ear)
Noise cancellationNo noise reduction
MicrophoneBoom microphone, Noise-cancelling microphone
Technical specifications (continued)
Video conferencing compatibilityZoom certified, Certified for Google Meet, UC certified (multi-platform)
Headphone useCalls & remote working
Headset connectionUSB-A, plug-and-play without driver
Adapter or receiver includedNone
Base or standNone
Headset chargingNone (wired headset)
Wireless rangeNone (wired headset)
Simultaneously connected devicesNone (wired headset)
Listening timeNone (wired headset)
Charging timeNone (wired headset)
Active noise cancellation (ANC)None (noise-isolating design)
Driver size20 mm
Hearing protectionJabra SafeTone 2.0, PeakStop 105, EU Noise at Work Directive, G616 and OSHA
Headset controlsOn the inline control unit: calls, mute and hold, with one programmable button
Platform certificationsCertified for Cisco, Unify, Zoom, Google Meet and Amazon Chime
Management softwareEngage+, Jabra Direct and Jabra Xpress
Busy lightBusylight and incoming call
Warranty1 year

Specific references

EAN5706991026139

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Under Law 09-08, you have the right to access, rectify and object to the processing of your personal data. This processing has been authorised by the CNDP under no. D-CE-389/2015. Learn more

Frequently asked questions about this product

Should you go for the UC or the MS version of the Engage 40?
This part number is the UC version, certified for Google Meet, Zoom and Works With Chromebook. The MS version is the one you need if your company works on Microsoft Teams: the headset is the same, the certification follows the platform.
Is this Engage 40 mono or stereo?
It is the mono version, with a single ear cup: the other ear stays free to hear the team and the supervisor, which is what most contact centres look for. It is rated at 45 g on the head.
Why are there two microphones on the Engage 40’s boom?
Each has its own role: the first removes background noise, the second reproduces your voice. This division of tasks makes it possible to hold a clear conversation from a busy call-centre floor, and makes text transcription of the audio possible.
What does the Engage+ software add to this headset?
It analyses calls in real time and displays recommendations during the conversation: background noise level, periods of silence, interruptions and overlapping speech. It gives you an objective view of what is weighing on the customer experience.
Can the control unit buttons be programmed?
Yes. They integrate with contact centre platforms — Amazon Connect, Genesys, NICE CXone — to trigger an action in one click, such as calling a supervisor. Two speed-dial numbers can be set up via Jabra Direct.
What is a “digital” headset at Jabra?
It is a headset whose processing chip is in the device itself, rather than in the control unit or the cord. The Engage 40 is one of them: it is this architecture that makes real-time call analysis possible.
How does this headset protect your hearing in a call centre?
With Jabra SafeTone 2.0, which combines five mechanisms: IntelliTone 2.0 for average exposure, PeakStop 105 dB against unexpected shocks, BalancedVoice on incoming calls, conversation level normalisation and proactive protection.
Can the busylight signal something other than a call?
Yes. It lights up automatically during calls, but its programming can be customised through SDK integration to flag other situations: an agent being assisted by a supervisor, after-call work, or availability to help a colleague.
Can this Engage 40 be plugged into a mobile phone?
This part number is the USB-A version with an in-line control unit: it is intended for computers, on Windows as well as macOS. At Jabra, connection to a mobile is reserved for the USB-C models without an in-line controller.
Do you need the control unit to access call analysis?
No. Real-time analysis remains available even when the headset is plugged directly into a laptop or a docking station. The headset can also be used with the Engage 50 II controller.
Can the Engage 40 UC handle intensive daily use?
It has been tested for mic boom rotation and impact resistance, for those days when the headset is pulled off in a hurry, moves from one desk to another and ends up at the bottom of a bag. Its textured ear cups reduce pressure on the ear.

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