74 g on the head, in stereo, for contact centres: noise-cancelling boom microphone and adaptive audio for clear calls. The USB-A and USB-C cables included connect it to any computer.
Stereo, two earpieces
USB-A and USB-C cables included
Also connects to a desk phone through its QD connector, unclipped in one movement
POLY EncorePro 520V VoiceTube wired headset: a light, rugged stereo headset, designed for contact centres and hybrid working. Connectivity:QD (Quick Disconnect) connector and 3.5 mm jack; supplied with USB-A and USB-C cables to connect to the computer whichever port is free and stay compatible with older equipment. Microphone: adjustable VoiceTube mic boom with noise reduction, complemented by adaptive audio for clear conversations. Comfort: binaural stereo design that shuts out noise, faux-leather on-ear cushions, barely 74 g. Also: SoundGuard DIGITAL hearing protection, remote firmware updates via the cloud.
QD (Quick Disconnect), connects to the computer via a Poly QD cord or adapter
Base or stand
None
Headset charging
None (wired headset)
Wireless range
None (wired headset)
Simultaneously connected devices
None (wired headset)
Listening time
None (wired headset)
Charging time
None (wired headset)
Microphone boom
135 mm flexible boom, 290° rotation, positioning marks
Driver size
30 mm
Hearing protection
SoundGuard
Platform certifications
Certified for Skype for Business
Warranty
1 year
Specific references
EAN
197961801262
Customer reviews
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Frequently asked questions about this product
Which cables are supplied with the EncorePro 520V?
Two: one USB-A and one USB-C. The headset therefore connects to the computer whichever port is available, and remains compatible with older equipment.
Can it also be connected to a desk phone?
Yes, through its QD (Quick Disconnect) connector, which unclips in one movement when you leave your desk. A 3.5 mm jack rounds out the connection options.
What is this headset's adaptive audio?
It is the processing that works alongside the noise-cancelling VoiceTube boom to keep conversations clear: the two act together on the voice you transmit, whatever the noise in the room.
At 74 g in stereo, is it comfortable for a whole day?
It is a remarkably low weight for a headset with two ear cups: 74 g, with faux leather on-ear cushions. In return, the stereo design shuts out noise better.
Can the headset's firmware be updated remotely?
Yes, firmware updates are carried out remotely, via the cloud: across a fleet of several dozen workstations, this saves going through each headset one by one.
Does the headset protect an agent's hearing?
Yes, through SoundGuard DIGITAL technology, which keeps the incoming level in check and cuts off sudden acoustic shocks. Its cord measures 0.785 m up to the QD connector.
Is this EncorePro 520V new and under warranty?
Yes, new in its original Poly packaging, with USB-A and USB-C cables included. Your invoice serves as the warranty document and covers 1 year on this reference, the 783P9AA.
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•Two earpieces - you shut out the hubbub
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Laser-tuned drivers and a built-in equaliser: the stereo sound stays crisp and free of distortion, for calls as for music. The mic boom tucks into the headband when not in use.
Plugged into a USB port, it works with no driver to install. The microphone boom swivels through 270° to move from one ear to the other, and the in-line remote sets the volume and mutes the microphone.
You plug it in and it works: no driver to install. The noise-cancelling microphone on a swivelling arm folds away when it is not needed, and the volume and mute controls sit on the cable.
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Join the meeting with one press of the dedicated button. The noise-cancelling swivel boom filters out background noise, both earcups shut it out, and there is nothing to install.
Volume and mute are set straight on the cable, with an indicator light as a reminder that the mic is off. Padded leatherette earpads and 2.4 m of cable to stand up during a call.
Dual connection: computer or smartphone
•In-line control: volume and mute
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•Noise-cancelling microphone on a flexible, adjustable boom
•Boom that tucks into the headband
•Laser-tuned drivers
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Delivery everywhereDelivered all over Morocco
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•Passive isolation of ambient noise on capture
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Noise-cancelling boom microphone, swivelling and foldable
•Volume and mute controls on the cable
In stock
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Delivery everywhereDelivered all over Morocco
•Dedicated Microsoft Teams button to join a meeting with one press
•Two earcups — you shut out the background noise
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Ready to use, with no installation: flexible noise-cancelling boom mic, speakers swivelling through 180° for a tailored fit, and call controls on the cord. Zoom certified, 131 g on the head.
•Zoom certified, optimised for the main video conferencing platforms
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•Speakers swivelling through 180° for a tailored fit
Certified for Microsoft Teams and Zoom: a noise-cancelling boom with DSP digital processing for a clear, natural voice, memory foam cushions and call controls on the cord. 165 g for long days.
Microsoft Teams certified, for calls and concentration in an open-plan office: noise-cancelling microphone, leatherette ear cushions that damp the background noise and an in-line controller for volume, calls and mute.
Wired business headset with HD sound: the noise-cancelling mic on a boom rotating through 270° keeps the hubbub out, and the dynamic equaliser switches by itself between calls and multimedia. Call and volume controls on the cord.
The red light comes on as soon as you are on a call: your colleagues know not to interrupt you. Unidirectional boom microphone that folds up when not in use, and a 3.5 mm jack to connect a phone or tablet too.
Join the meeting with one press of the dedicated button. The noise-cancelling swivel boom filters out background noise, both earcups shut it out, and there is nothing to install.
For contact centres: three microphones cut floor noise for highly intelligible calls, right through to transcription. Supplied with its call control unit and the Engage+ software, which analyses calls in real time.
Two connections in one: one for an IP desk phone, the other for the computer and video-conferencing platforms, with HD audio across the whole voice spectrum. In-line remote control with five keys and indicator lights.
•Two earcups, to shut out the office
•Connects to an IP desk phone as well as to a computer
Volume and mute are set straight on the cable, with an indicator light as a reminder that the mic is off. Padded leatherette earpads and 2.4 m of cable to stand up during a call.
Light, with swivelling foam earpads and an adjustable headband: it can be worn for hours through online meetings. The swivelling noise-cancelling mic tucks into the headband once the call is over.
