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POLY EncorePro 510 Monaural Headset + Quick Disconnect feature (783Q2AA)

54.6 g on the headband, a single earpiece for contact centres: the boom places the microphone as close as possible to the mouth, and the connector unclips in one movement when you leave your desk.

  • Mono, a single earpiece (you stay aware of the office)
  • Connects to a desk phone or a computer with a QD cord, unclipped in one movement
  • Adjustable boom microphone
  • Weight 54.6 g
  • On-ear cushion (rests on the ear)
  • Designed for intensive use in contact centres
Ref.: 783Q2AA
1 229,00 DHincl. VAT

Configuration · Poly EncorePro 500 QD

Out of stock

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Product overview

POLY EncorePro 510 wired headset: a light, rugged mono headset, designed for contact centres and hybrid working.
Connectivity: quick-release QD (Quick Disconnect) connector that links to a desk phone or a computer through a QD cord or an adapter; you can change workstations without unplugging everything.
Microphone: adjustable mic boom that places the mic as close as possible to your mouth for crisp calls.
Comfort: mono headband design that leaves one ear open to your surroundings, on-ear cushion, barely 54.6 g for all-day use.
Also: digital headset from the EncorePro 500 series, built for heavy use in contact centres.

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Technical specifications

Technical specifications
Compatible operating systemsWindows 11, Windows 10, macOS
Microphone frequency response20 Hz to 16 kHz
Cable length78.5 cm
Wireless technologyNone (wired headset)
Microphone typeNoise-cancelling microphone on a flexible boom
Microphone sensitivity-40 ±3 dB
Talk timeNone (wired headset)
Standby timeNone (wired headset)
Weight52 g
Product colourBlack
Wearing styleLightweight, adjustable headband
TypeHeadset
ConnectorQD (Quick Disconnect)
Headphone form factorSupra-aural (on-ear)
ListeningMono (one ear)
Noise cancellationNo noise reduction
Technical specifications (continued)
MicrophoneBoom microphone
Headphone useCalls & remote working
Ear cushionsFoam (padding)
Headset connectionQD (Quick Disconnect), connects to the computer via a Poly QD cord or adapter
Base or standNone
Headset chargingNone (wired headset)
Wireless rangeNone (wired headset)
Simultaneously connected devicesNone (wired headset)
Listening timeNone (wired headset)
Charging timeNone (wired headset)
Microphone boom135 mm flexible boom, 290° rotation, positioning marks
Driver size30 mm
Hearing protectionSoundGuard
Platform certificationsCertified for Skype for Business
Warranty1 year

Specific references

EAN197961801064

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Under Law 09-08, you have the right to access, rectify and object to the processing of your personal data. This processing has been authorised by the CNDP under no. D-CE-389/2015. Learn more

Frequently asked questions about this product

Does the EncorePro 510 plug directly into USB?
No. It ends in a QD (Quick Disconnect) connector and connects to a desk phone or a computer via a QD cord or adapter, which you will need in addition to the headset.
What is the QD connector for in everyday use?
For moving between workstations without unplugging everything: the connector unclips in one movement in the middle of the cord and clips back in when you return, without hanging up or taking off the headset.
At 54.6 g, can you wear it for a whole day?
It is one of the lightest headsets in the category: 54.6 g on a single-sided headband, with an on-ear cushion. Poly specifically states that it is designed for all-day use.
Why only one earpiece on this model?
Because it keeps one ear on your surroundings: in a contact centre or at reception, you can hear your team while staying on the call. It is an organisational choice before it is a comfort choice.
Can the mic boom be adjusted close to the mouth?
Yes, it is adjustable and can be positioned as close as possible to the mouth for clear calls — the adjustment that makes the biggest difference to how you sound to the other person.
Can this headset handle intensive use in a contact centre?
That is what it is made for: Poly states that it is designed for intensive use in contact centres, as part of the EncorePro 500 digital headset range.
Is this EncorePro 510 new and under warranty?
Yes, new in its original Poly packaging. Your invoice serves as the warranty document and covers 1 year on this reference, the 783Q2AA. Make sure you also get the QD cord or adapter.

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