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APC Smart-UPS SRTG SRTG20KXLI Online UPS - 20000 W / 20000 VA

Network management card already fitted, with environmental monitoring: it is administered and raises alerts remotely. 9 minutes of runtime at 50% load (10 kW), extendable with battery packs.

  • Runtime: 9 min at 50% load (10 kW), 5 min at 70% (14 kW)
  • An external battery pack is included; runtime remains extendable
  • Network Management Card 3 pre-installed, with environmental monitoring
  • Terminal block connection: fixed wiring, to be installed by an electrician
  • C19 outlet: reinforced 16 A outlet for a power-hungry device
  • Input and output in 230 V single-phase or 400 V three-phase, as required
  • Sinusoidal output waveform, distortion below 2%
  • Serial port and USB port for automatic server shutdown
  • Automatic and manual internal bypass
  • Emergency power off switch (EPO)
  • Withstands 125% load for 60 s and 150% for 30 s
  • Efficiency 94.5%
  • Battery recharged in 4 hours
  • 7U chassis for a 19-inch rack, 142.5 kg
  • Active ventilation: 58 dBA, best kept to a technical room
Ref.: SRTG20KXLI
APC Smart-UPS SRTG SRTG20KXLI Online UPS - 20000 W / 20000 VA — image 1
APC Smart-UPS SRTG SRTG20KXLI Online UPS - 20000 W / 20000 VA — image 2
APC Smart-UPS SRTG SRTG20KXLI Online UPS - 20000 W / 20000 VA — image 3
APC Smart-UPS SRTG SRTG20KXLI Online UPS - 20000 W / 20000 VA — image 4
APC Smart-UPS SRTG SRTG20KXLI Online UPS - 20000 W / 20000 VA — image 5
APC Smart-UPS SRTG SRTG20KXLI Online UPS - 20000 W / 20000 VA — image 6

Non-contractual photos

The visuals on this page are supplied by the manufacturer. They are frequently produced for a whole range — not for the exact model you are viewing: what you see in the photo is never a promise of what is included.

No exchange, return or cancellation will be accepted on the grounds that something seen in a photo (accessory, port, colour, keyboard layout, packaging…) is not found on the delivered product. Only the specifications written on the page are binding for the order.

What the image does not guarantee:

  • Outlets : the number and type of outlets (Schuko, IEC) vary between versions of a single photographed series.
  • Options : LCD display, USB or RJ45 port, SNMP network card and rack kit are supplied only if the specifications say so.
  • Batteries : the additional battery modules photographed next to the UPS are sold separately.
  • Runtime : it depends on the load actually plugged in, never on what the image shows.
  • Colour : one image often serves several colours, and the shade you see depends on studio lighting as much as on your screen settings; the colour sold is the one in the title and the specifications.
  • Props and accessories : the items shown around the product (cables, stands, decorative objects, content displayed on screen) are not included unless explicitly stated.
  • Packaging : boxes, labels and bundles change with the manufacturer's revisions: the packaging delivered may differ from the one in the photo.

What is binding: the product title, this page's technical specifications, the description and, when provided, the manufacturer's PDF datasheet available in the downloads.

The slightest doubt about a specification? Contact us before ordering and we will check for you.

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121 099,00 DHincl. VAT

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3 ways to get it

In-store collection — free

Casablanca store
Available within 24 h
We bring it there and call you when it arrives

Manoir des Roses Residence, Lot 18, El Hachmi El Filali Boulevard, Bachkou Roundabout, Casablanca

Opening hours

  • Mon–Fri: 10am – 7pm
  • Sat: 10am – 2pm
  • Closed on Sundays and public holidays

Payment on site: cash, bank card via terminal, certified cheque.

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Témara pickup point
Available within 48 h
We bring it there and call you when it arrives

Hassan II Boulevard, Les Perles de Témara Residence, Building 5, Apartment 2, Témara

Opening hours

  • Mon–Thu: 8.30am – 6pm
  • Fri: 8.30am – 1.30pm / 2.30pm – 6pm
  • Sat: 8.30am – 12.30pm
  • Closed on Sundays and public holidays

Payment on site: cash, bank card via terminal, certified cheque.

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Delivery anywhere in Morocco

780 DH incl. VAT

In stock — to be confirmedReceive it between Tue 10 Nov and Thu 12 Nov ·

Delivery to your address

Receive it between Tue 10 Nov and Thu 12 Nov — delivery 780 DH incl. VAT all over Morocco

The estimate is refined using actual delivery rounds to your city.

  • Free delivery from 3 000 DH of purchases, all over Morocco.
  • Below that, the same rate in every city for parcels up to 30 kg (delivery to your home or workplace) — the exact amount is shown above, then in the basket.
  • Above 30 kg, the rate follows the parcel's weight. In Casablanca, the flat rate holds up to 120 kg.
  • You are notified by SMS, then called by the courier before your parcel is handed over (delivered by Sapress).
  • Observed delivery time: 1 to 5 working days depending on the city.

Casablanca store

Free pickup

Available within 24 hWe bring it there and call you when it arrives

Témara pickup point

Free pickup

Available within 48 hWe bring it there and call you when it arrives

1 year warranty — free repair in Morocco if it breaks down during the warranty period

1 year manufacturer's warranty

This product is covered for 1 year by a manufacturer's warranty (the brand's official warranty). Your iris.ma invoice serves as the warranty document: keep it safe.

A problem with your product? Don't worry: contact us by phone, WhatsApp or e-mail. Depending on the brand, we direct you either straight to the repairer appointed by the brand to fix your product, or to us — and we take care of the rest.

  • If a repair is possible, it is carried out free of charge.
  • If the product cannot be repaired, the brand offers an exchange for another product.
  • If no product is available, a refund is issued as soon as the brand confirms it.

Faulty straight out of the box? Some brands offer an immediate exchange, others a repair. Contact us to find out what applies to your product.

The warranty covers breakdowns occurring under normal use, as defined by the brand's terms. Product breakage (drop, impact, liquid…) is not covered, nor are certain consumable parts.

+212 6 64 10 46 24service.client@iris.ma

New, never opened — our commitment

All our products are new, delivered in their sealed original packaging.

We commit to never sending you a product that has been opened, unboxed or returned by another customer — even one “just opened for checking”.

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Sales invoice

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Ordering for a company? Using the details you give at checkout (company name and ICE), the invoice is issued in your company's name, with its ICE.

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100% secure payment: Bank transfer · Bank card · Certified cheque

Accepted payment methods

Bank transfer

Simply transfer the amount shown to account 007 826 0002684000000426 89 — SGM2I, Attijariwafa bank. The rest (the reference to quote, sending us the proof, tracking) is explained right after confirmation and by email. An instant transfer is recommended: it saves you 24 hours on the delivery time.

Bank card

Your everyday Moroccan bank card is enough — Visa, Mastercard or CMI, no special card required. Foreign cards are accepted too. Secure payment by Attijari Payment.

Certified cheque

Certified cheque payable to “sgm2i”. Have your bank certify the cheque, then send us a copy on WhatsApp (+212 6 64 10 46 24) or to service.client@iris.ma — we dispatch as soon as we receive it.

The methods offered depend on the order total and the carrier — checkout shows the final list.

Google reviews4.7(599 reviews)
Manufacturer's datasheetView the PDF · 410 Ko — downloadable

Product overview

Very high-power online UPS for critical infrastructure: online double-conversion, 20 kW / 20 kVA, 7U rack chassis.
Technology & protection: power is fully regenerated, continuously — equipment never touches the mains, with no transfer time. Maximum protection against power cuts, surges, voltage fluctuations and electrical noise.
Power: 20 kVA for 20 kW of usable power (power factor of 1) — all of the rated power available in watts, for several server racks.
Runtime: extendable with additional battery packs to keep running longer.
Ports: terminal block connection + 1 heavy-duty C19 outlet; single-phase or three-phase input depending on the installation.
Management: serial port, USB port and pre-installed SNMP network card for remote monitoring.
Active cooling, to be installed in a technical room.
Designed, for example, for data centres and critical business infrastructure.
Remember to check how much power your equipment draws and to choose the capacity according to the runtime you need.

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Technical specifications

Technical specifications
Output voltage230 V single-phase (220 / 230 / 240 V) or 400 V three-phase (380 / 400 / 415 V), configurable
Waveform typePure sine wave
Output harmonic distortion< 2% at output
Output connections1 IEC C19 outlet + 5-wire terminal block (3 phases + neutral + earth) or 3-wire (phase + neutral + earth)
Input voltage230 V single-phase (220 - 240 V) or 400 V three-phase (380 - 415 V)
Input frequency40 - 70 Hz auto-sensing
Input connections5-wire terminal block (3 phases + neutral + earth) or 3-wire terminal block (phase + neutral + earth)
Voltage range160 - 285 V at full load (100 - 285 V at half load)
Battery typeExternal sealed lead-acid, supplied with the UPS, +/- 192 V bus
Battery replacementBy the user
Typical recharge time4 hours
Interface port1 USB port, 1 RS-232 serial port (DB-9), 1 emergency power off (EPO)
Audible alarmAlarm when switching to battery, distinct low-battery alarm, continuous alarm on overload
Weight (kg)142.5 kg (157.2 kg with packaging)
Dimensions (W x D x H) (mm)440 x 835 x 306 mm
Estimated battery service life (years)3 to 5 years
TechnologyOn-line
Power (VA)20,000 VA
Voltage stabiliserYes
Box contentsUSB cable · RJ45 cable · 2 rack-mount brackets · 2 stabilising or wall-mount brackets · 2 installation manuals · C13-C14 cord · External battery pack · Battery cable
Preinstalled batteries0 (no internal battery: the external battery pack is supplied with the UPS)
Technical specifications (continued)
Replacement batteryAPCRBC172
Communication card slotNo free slot: Network Management Card 3 preinstalled in the SmartSlot
Rack height7U
Surge protection and filtering600 J
Transfer/switching time0 ms (continuous double conversion)
BypassInternal bypass (automatic and manual)
Audible noise58 dBA
Power factor (ratio)From 0.9 leading to 1 lagging
Crest factor3:1
Output frequency50 Hz / 60 Hz +/- 4 Hz, synchronised to mains
Phase (output/input)Single-phase or three-phase / Single-phase or three-phase (configurable)
Overload capacity125%: 60 s; 150%: 30 s
Double-conversion efficiency94.5%
Output typeTerminal block
Power (W)20,000 W
RuntimeAt 50% load (10 kW): 9 minutes / at 70% load (14 kW): 5 minutes (expandable with battery packs)
External battery packs1 external battery pack supplied, runtime expandable
Form factorRack
Battery-backed outlets2 outlets or fewer
Control & communicationUSB, RS232 serial port, Network (SNMP / monitoring), Card slot
Warranty1 year

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Frequently asked questions about this product

How long does the SRTG20KXLI run on battery?
9 minutes at 50% load, i.e. 10 kW, and 5 minutes at 70%, i.e. 14 kW. These times can be extended with additional battery packs, and a full recharge takes 4 hours.
Is the battery pack supplied with the SRTG20KXLI?
Yes: an external battery pack and its cable are supplied with the UPS — which is essential, as the unit has no pre-installed internal battery. The box also contains a USB cable, an RJ45 cable, a C13-C14 power cord, two rack-mounting brackets and two brackets for stabilisation or wall mounting.
Is the network management card already installed?
Yes, a pre-installed network management card equips the UPS, alongside a serial port and a USB port. Monitoring and remote alerts are therefore operational from commissioning, with no accessory to order.
Does the SRTG20KXLI connect single-phase or three-phase?
Either: a 5-wire three-phase terminal block (3 phases, neutral, earth) or a 3-wire single-phase terminal block, at both input and output. The voltage can be configured to 380, 400 or 415 V in three-phase, and to 220, 230 or 240 V in single-phase. The input current reaches 87 A per phase.
What can the UPS withstand in the event of an overload?
60 seconds at 125% load and 30 seconds at 150%. These margins cover the start-up peaks of a group of servers, but not a load that permanently exceeds what the UPS is sized for: beyond that, the UPS transfers to its bypass.
What is the quality of the SRTG20KXLI's output power?
A sine wave with harmonic distortion below 2% and a crest factor of 3:1, for an efficiency of 94.5%. On the input side, distortion stays below 5% at full load: the UPS does not disturb the upstream mains.
How much rack space does the SRTG20KXLI take up?
7U high (306 mm), 440 mm wide and 835 mm deep, for 142.5 kg. This depth rules out most short cabinets, and the weight means it must be installed at the bottom of the rack, with suitable handling equipment.
What input voltage range does the UPS accept?
160 to 285 V at full load, and 100 to 285 V at half load: the tolerance narrows as the load increases. The frequency is auto-sensed between 40 and 70 Hz.
Is there an outlet that can be used directly on the SRTG20KXLI?
Just one: a heavy-duty C19 outlet, in addition to the terminal-block connection. All other power distribution therefore goes through fixed wiring or a power strip installed in the rack.
Which batteries does the UPS use, and how long do they last?
External sealed lead-acid batteries at ±192 V, rated for 3 to 5 years of service, with a charging power of 2160 W. The replacement reference is APCRBC172, two units required.
Where should a 20 kVA UPS like this one be installed?
In a ventilated technical room: it is rated at 58 dBA and its fans run continuously. The battery charging power, 2160 W, also adds to consumption during the recharge phase.
Is the APC Smart-UPS SRTG SRTG20KXLI new and under warranty?
Yes, new equipment, with the invoice serving as the warranty document. The unit is CE and UKCA certified, and has an automatic and manual internal bypass and an emergency power off switch. The datasheet lists all the values.

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